HireAHelper's Review Of Movers of Sacramento - A Local North Highlands Moving Company
Sacramento, CA / Moving services within 60 miles
Booked on 342 moves through HireAHelper
Sacramento, CA / Moving services within 60 miles
Booked on 342 moves through HireAHelper
Movers of Sacramento — Vetted & Verified by HireAHelper
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Moving with with Movers of Sacramento
Established since 2019
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
MC/State License:
Movers of Sacramento Moving Reviews in North Highlands
These are real North Highlands area customers. Unedited, unfiltered reviews of Movers of Sacramento. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Ken H
Perfect
Professional
Strong
On time!
Mark B
on time and very professional. would recommend their service to any and all.
Sushma V
Arrived early but would not use them again. Not prepared for the job at all and scratched the walls in my brand new home while moving appliances upstairs. They worked hard but were definitely not professionals.
Our goal is always to provide professional and careful service, especially when moving heavy appliances through a new home. We will review the details of this job with the crew involved and use your feedback to improve our training and preparation for future moves.
We appreciate you bringing this to our attention and apologize for the frustration you experienced.
Corey P
The team that came was, helpful, cooperative, and efficient. The POD they loaded for me is going into storage for a time. Hopefully these gentlemen will be available when the time comes to unload.
Barbara R
The helpers seemed more interested in adding time to their "service" rather than getting the job right. They loaded and unloaded at least three times, did not seem to know what they were doing. I also told them EVERYTHING in the master bedroom was to go in the POD, including the vanity mirror; only to find they had not loaded the mirror or two additional boxed after they left.
Additionally they crammed one of the box springs into an area that resulted in the box spring being torn.
They also ended up arguing about placement and yelling at each other.
Horrible experience.
Barbara Ripley
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet the level of service we expect from our team.
We take concerns regarding efficiency, communication, and the handling of customers’ belongings seriously. We understand how frustrating it must have been to discover that the vanity mirror and additional boxes were not loaded after you had provided instructions about what needed to go into the POD. We’re also concerned to hear about the reported damage to the box spring and the disagreement between crew members during the job. That is not the professional experience we want our customers to have.
We will be reviewing the details of your move with the crew involved so we can better understand what happened and address the issues you described. Feedback like yours helps us identify where improvements are necessary.
Barbara, we apologize that your experience left you disappointed, and we appreciate you bringing these concerns to our attention.
— Movers of Sacramento Management
Sun C
They worked very hard and very polite, kindness also respectful!
Julie G
Nice crew
We truly appreciate you choosing Movers of Sacramento and hope to have the opportunity to assist you again in the future!
Renee J
I improved my rating since I last rated them. They can move tubs and furniture
Your feedback means a great deal to us, and we're grateful for the chance to improve your experience. At Movers of Sacramento, we're always working to provide reliable, professional service, and your continued support encourages us to keep raising our standards.
Thank you for choosing Movers of Sacramento. We look forward to assisting you again with any future moving needs!
Josie B
The labor was on time, called to let me know ETA, good communication. Work was completed on time, nice fellas.
At Movers of Sacramento, we believe that punctuality, professionalism, and great communication are just as important as the move itself, so it's rewarding to know our crew delivered a positive experience from start to finish.
We truly appreciate your kind words and your trust in Movers of Sacramento. Thank you for choosing us, and we look forward to helping you again with any future moving needs!
Renee J
I have had their service before, first crew was very good the second was very slow. This service on the 21st was not experienced. They did not have the proper tools and frankly didn’t know how to move appliances One did not speak English and it was hard to direct him what to do. I was disappointed .
We sincerely apologize that our crew did not arrive with the proper equipment and that their experience with moving appliances, as well as the communication challenges, left you disappointed. This is not the level of service we strive to provide, and we take your concerns very seriously.
We genuinely appreciate you recognizing the quality of your previous experience with us and giving Movers of Sacramento another opportunity. Your feedback will be shared with our management team so we can improve our training, preparation, and communication to ensure a better experience for every customer.
Thank you again for your honest review. We hope to have the opportunity to restore your confidence in our service in the future.
Service Area
We handle moves within 60 miles of 5015 Madison Avenue, Sacramento, CA 95841.
Service area includes:
Movers of Sacramento Moving Photos
Local Mover Policies
Same Day Moves
We accept same day requests at our normal rates.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 8:00 PM |
| Monday: | 9:00 AM - 8:00 PM |
| Tuesday: | 9:00 AM - 8:00 PM |
| Wednesday: | 9:00 AM - 8:00 PM |
| Thursday: | 9:00 AM - 8:00 PM |
| Friday: | 9:00 AM - 8:00 PM |
| Saturday: | 9:00 AM - 8:00 PM |