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Star City Services

(4.8 out of 5 / 4 reviews)

Roanoke, VA / Moving services within 100 miles

Booked 12 times through HireAHelper

4 Verified Customer Reviews

Closed Today

Roanoke, VA / Moving services within 100 miles

Booked 12 times through HireAHelper

4 Verified Customer Reviews

Closed Today

About Us

Star City Services is a family-owned and operated moving company based out of Roanoke, VA. We'll strive to take care of your move as though you were family too!

Credentials

Insured business:
Policy Number
Available Upon Request
Policy Issuer
Thimble Insurance Services

Moving Services

Move Help

Day Labor

Reviews

Real Roanoke area customers. Unedited, unfiltered reviews of Star City Services.

4.8
4 reviews
75%
25%
0%
0%
0%

Young O

(5) 8/7/2020 Roanoke

I am satisfied with this company. Initially I was worried because of only a few reviews. But Zach and Matt from Star City Services did a good job. I may move again next year. This company will be a top of the list.

Kathryn R

(5) 7/21/2020 Roanoke

Showed up early and wore masks throughout entire job. They were kind, quick, and very careful with my things. Excellent job, strongly recommend!

Lisa G

(4) 7/18/2020 Blacksburg

The movers showed up on time. I hired them for 2 hours, prepaid online, and they finished in one hour with the help of my son. I guess I over estimated for the time. They were prepared, worked hard in the heat of Virginia on a July morning. They were very respectful of our things and this was during COVID. I would use them again. I hired them to unload a U-haul trailer and bring the contents into an apartment.

Shaily P

(5) 7/15/2020 Christiansburg

Tim is really communicative and friendly. Movers got here on time, finished early. Quick and easy.

Service Area

We handle moves within 100 miles of Roanoke, VA 24019.

Get To Know Us

What can a customer expect after booking with you?

We'll give you a call to confirm all details and ensure there are no additional questions or things that need to be cleared up before your move.

What can a customer expect on moving day if they hire you?

We will give you a call when we are on our way to complete your move.

How should a customer prepare for moving day?

If any issues come up either before or, especially during your move, we encourage you to call so we can get them cleared up as soon as possible. The more is disassembled before your move, or pre-packed, the more efficient we will be able to be. If not, no worries! We'll take care of it either way.

What types of moves have you handled?

We specialize in local and in-state moves although we are equipped for long-distance or even labor only moves if needed as well.

What's your favorite part about being a mover?

I believe I can speak for all of us when we say that we genuinely get FAR more enjoyment out of seeing a satisfied customer and leaving, knowing that we've really helped someone with a difficult task, often while they are in a stressful time, than we do just receiving a large tip.

What training do you provide your crew members?

Working amongst so many family and friends, we are regularly able to work together to learn and teach, even outside of regular working hours. When other movers are done for the day, we are still finding new ways to improve.

Policies

Same Day Moves

We charge an extra 5% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
We ensure all movers have face masks before leaving. If there is any issue with this, please let them know or call us directly., (always included, no fee)
Furniture dolly:
We come prepared for each move., (always included, no fee)
Hand tools for assembly:
We come prepared for each move., (always included, no fee)
Hand truck:
We come prepared for each move., (always included, no fee)
Plastic wrap:
Because this is often not reusable, we do have to charge for plastic wrap., ($35.00/ea.)
Rope:
We have never found that we have had a particular need for rope when moving. If you desire it for your particular move though, we are willing to provide it., ($20.00/ea.)

Hours

Sunday: (not available)
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$127/hr
for 2 movers after 2 hr min
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