HireAHelper's Review Of Tip Top Movers - A Local Durham Moving Company
Durham, NC / Moving services within 100 miles
Booked on 1,857 moves through HireAHelper
5 years in business
Durham, NC / Moving services within 100 miles
Booked on 1,857 moves through HireAHelper
5 years in business
Tip Top Movers — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Tip Top Movers. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with Tip Top Movers
At Tip Top Movers, we take the stress out of moving. Whether you're relocating your home, office, or apartment, our experienced teams deliver safe, efficient, and affordable moving services tailored to your needs. Customer satisfaction is our top priority, and we treat your belongings like our own--handling every item with care, precision, and professionalism. As a reliable part of your team, we customize your moving experience by calling you within 48 hours of the booking to learn details of your move. We also call you the day before your move to confirm readiness and for any last-minute details about the move. Tip Top Movers...Fast. Friendly. Fully Insured.
Credentials
Uniformed Crews:
Tip Top Movers Moving Reviews in Durham
These are real Durham area customers. Unedited, unfiltered reviews of Tip Top Movers. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Alexander J
Marc and Mark were super nice and really respectful. They communicated when they would be here and they were here when they said. When they were unloading, it was quick and efficient. I would really recommend them for any move and we will certainly be calling for our next move.
Jillian J
This was a small easy move. Furniture only into a storage unit and they got my new couch dirty, and when I said something, they tried to hide what they did. They also didnt cover my dining room table well and dragged it on the floor. I said something then too.
The main guy was condescending.
This was a standard move that did not include plastic wrapping. We offer professional plastic wrapping for an additional $40.00, but this service was not selected. For moves without this service, customers are responsible for ensuring upholstered furniture is adequately protected before transport.
Regarding the dining room table, the customer provided a few small moving blankets that were not large enough to fully protect the tabletop. Rather than moving it without sufficient protection, we paused the move and waited while the customer provided a towel so the tabletop could be properly covered. This demonstrates our commitment to protecting our customers' belongings. At no point was the table dragged across the floor.
As for the couch, it never came into direct contact with the ground during the move. It was transported using a furniture dolly that was itself covered to help protect the furniture. The approximate 3-inch mark referenced by the customer was located on the bottom corner of the couch in an area that would not have come into contact with the ground or moving equipment during transport, even though the couch was not wrapped in protective plastic.
At the conclusion of the move, the customer appeared satisfied with the services provided and voluntarily tipped our crew. While we understand that opinions can change after the fact, this interaction reflected a positive experience at the time the move was completed.
We strive to handle every customer's belongings with care and professionalism and regret that the customer was dissatisfied with their experience.
Stefan O
Pretty good and efficient. Good system, and they did everything quietly. Recommended.
Madhari B
Excellent moving service! The team was punctual, professional, and handled our belongings with great care. They worked efficiently and made our move smooth and stress-free. I highly recommend them to anyone looking for reliable movers.
Mary A
On time, professional and accommodating. Would recommend and would use them again.
Fred C
Mark and his team arrived on time , ready to go. They worked non stop until my entire load was moved into my apartment.
Thanks for the hard work!
Kristen B
On time, friendly, and very careful with furniture. Mark and team were terrific!
Alice S
Mark and Art were on time very efficient, respectful, took great care with our possessions. Absolutely took so much stress from us. Highly recommend
Janice R
Marc and Mark were amazing! Prior to the pack up I had several conversations with Marc and he was patient, knowledgeable and eased my worries about this process. On the day of the pack up Marc and Mark arrived on time and immediately went to work packing my 16 foot container so that there was not one inch of space remaining. It was a work of art how they managed to get all my boxes and furniture packed carefully and efficiently. They also moved extremely heavy furniture to a storage unit with the same care and attention. They were polite and respectful. I highly recommend Marc and Mark.
Service Area
We handle moves within 100 miles of Durham, NC 27703.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
We prioritize clear communication, keeping you informed and at ease from start to finish of the moving process. Because our goal is to make your move as smooth, stress-free, and seamless as possible, we call you within 48 hours of booking to learn more about the details of the move and the day before your move.
What can a customer expect on moving day if they hire you?
On moving day, you can expect our team to arrive on time and ready to work. We follow a well-organized, efficient process that is both fast and methodical to ensure your belongings are handled with the highest level of care. Every item is loaded or unloaded with a focus on protection and safety--for both your property and our crew.
How should a customer prepare for moving day?
We take a team-based approach to every move, and the level of efficiency we can achieve greatly depends on how ready the customer's belongings are. To help ensure a smooth and timely process, we ask that all items be fully packed in boxes of containers before our team arrives. Helpful tip: Fully pack each box; a well-packed box is less likely to collapse and is more stable when stacked to form a secure wall inside the moving truck or container. This helps to protect your belongings.
What types of moves have you handled?
We've successfully handled a wide range of moves, including residential (homes, apartments, townhomes, condos), commercial office relocations, local and long-distance moves, and specialty moves (requires advance notice) involving fragile or oversized items. Our team is experienced in navigating everything from tight staircases to complex loading situations, always with care and efficiency.
What's your favorite part about being a mover?
The favorite part about being a mover is being a solution to someone's need during an important transition. Moving can be overwhelming at times, and it feels great to step in, ease that stress, and provide a service people can count on. Knowing we've helped make a difficult day smoother and seeing that relief and appreciation from our customers makes the hard work worth it every time.
What training do you provide your crew members?
We provide our crew members with hands-on training focused on safe lifting techniques, loading and unloading strategies, proper use of equipment, and customer service. New team members are paired with experienced movers to learn our step-by-step process and quality standards. We emphasize safety for both our team and your belongings while ensuring every move is handled with care, professionalism, and attention to detail.
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 7:00 PM |
| Tuesday: | (not available) |
| Wednesday: | 8:00 AM - 7:00 PM |
| Thursday: | 8:00 AM - 7:00 PM |
| Friday: | 8:00 AM - 7:00 PM |
| Saturday: | 8:00 AM - 7:00 PM |