E and G moving
Our customer review rating is:
4.3 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
|Monday:||8:00 AM - 8:00 PM|
|Tuesday:||8:00 AM - 8:00 PM|
|Wednesday:||8:00 AM - 8:00 PM|
|Thursday:||8:00 AM - 8:00 PM|
|Friday:||8:00 AM - 5:00 PM|
|Saturday:||8:00 AM - 8:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- We provide dollies [always included, no fee]
- Hand tools for assembly:
- We always provide tools [always included, no fee]
- Hand truck:
- [always included, no fee]
- Plastic wrap:
- [always included, no fee]
37 Customer Reviews:
These reviews are from past customers who booked E and G moving through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
They were on time. They were prepared. They put in a very good effort. They were respectful to us. Our only disappointment was that there was some damage and that the truck was loaded top-heavy. Heavy items in small boxes were loaded in high spots on the truck.
I just moved from Arizona Thursday night and its been an experience. I have to say that I am not happy but upset with this company. I booked them Friday night and they agreed to 12 to 1 help to unload my truck. I spoke to them a few times during the day and they had other jobs to complete. I said to let me know what time when I…Read More called them back around 3. I decided to go to the storage and complete my paperwork before it closed at 5. I started emptying the truck since I hadn't heard from them. At 4:49 pm I texted and called to see where they were at and what time to expect them. They finally called back and said they were 1 hour away. Really!!!!! My driver had a few words for them and we said just forget it. As a result of this unprofessionalism I had anxiety and crying attacks at the storage. Hireahelper called me and set up another moving company who responded immediately and came to my rescue after the E&G movers didn't show up as booked. Shameful and pathetic. If you couldn't accept the job you should have said so and I had allllll day to find a company who could have been there at a specific time. Thanks for such a wonderful welcome to San Antonio. Smh. MsHeidiShow Response
Hi Miss Taylor. You booked at 2:00 a.m. Saturday. We didn't accept the job until we spoke to you which was around 10:00 a.m. You and I agreed that the job was going to be after 4:00 p.m. and I was gonna let you know when the crew was going to be available 30:00 minutes before. You agreed to it and even called me 2 more times double checking that we were gonna take care of you and you said don't worries take your time as long as you were scheduled. The crew called you around 4:30 and a man answered yelling at them and cussing them out. They called me letting me know what had happened and I called you and the same happened to me. A man answered the phone yelling at me and didn't let me talk to you. We are the ones that cancelled on you. Not the other way around. We always give respect to anyone and we don't have time for people without education making racist comments. We are not racists in San Antonio. You are not in Arizona anymore. I thank God I didn't get to know you or that other man that sound African-American. It's so sad that in these days people still making those comments. For all the customers that are reading these I do have prove of all this. (Recorded calls)
~ E and G moving
Was led to believe that there was a 3 hour minimum. Allowed for 5 hrs but only took 2. Why am I not charged for 3 hours as agreed to. E and G movers did a great job but my beef is with Hire a Helper as they did not make clear about the charges. Guess they know how to play the game and I do not. But I do now. My advice is to not…Read More use Hire a Helper but go directly to a moving company. End result is that I paid for 5 hrs and got 2 but they sure grab the money. Beware and know how these slick operators operate. NOT happy!!!Show Response
David, thanks for taking the time to review your move! We truly appreciate the great feedback and should you find yourself in need of our services again, don't hesitate to give us a call. And this 2 star review affect us E and G moving directly.
~ E and G moving
The helpers were fast, efficient and courteous. They were running late, but I received 2 phone calls with updates on their estimated arrival times. They sent 3 men, rather than the standard 2-man crew, and I did not get charged extra. I definitely would recommend them!
Thank you for your great helpers and they were very nice and they were very understanding with me. I will be needing the helpers again in January on the 11th for more moving. I hope I can get the same guys if possible. Thank you for your web sight I I’ll tell many people about this.
The only reason I gave only 3 stars is that they were 1 1/2 hrs late and I had to call them to find out where they were- but I blame management for that! - the guys themselves deserve 5 stars - courteous, respectful and worked quickly and efficiently. I will use them again but a word to the wise: They must call you if they are g…Read Moreoing to be late!!!
John and Shawn were absolutely wonderful! They were prompt and efficient. I asked them to unpack and organize a storage area and they were very smart about how the tackled the project! This is my third experience with HireAHelper and my best! Next time I know to request them.
They did a great job packing our 16 foot pod strategically and they were very polite. Unfortunately, a few things are keeping me from a 5 star review. They arrived 1.5 hours late. We requested arrival between 8-9 am. They came at 10:30 am. We are moving out of state and have a zillion things to take care of before leaving our cu…Read Morerrent home in Austin. I had to reschedule 2 appointments later in the day due to their delay. Very inconvenient when you are already pressed for time. When we received a "quote" for our move using E & G movers, our quote details included the equipment for plastic wrap, which is one of the reasons we booked with E & G, not all companies included this. We bought our own plastic wrap to do some of the work ahead of moving day but left many large items for the movers to wrap before loading into the truck. They did not come with plastic wrap and said they were not told to bring any, also not apologetic or helpful at all on the issue. When I went back in to review our reservation, the plastic wrap was included in the equipment for hiring E & G in our QUOTE. We accepted the quote and booked thinking no details would change. However, on our actual receipt when booking they had removed the plastic wrap option in the fine print. Very dishonest in my opinion. Again, set us back another 30 minutes while I had to leave them at my house alone with my mom and run to the store at my own expense. They were great guys but still strangers to me and I didn't feel comfortable leaving my mom alone with them. I would use them again and check the fine print between the "quote" and the actual "reservation". Will update my review based on how the contents arrive as we unpack ourselves. We ordered a POD to pack and ship for our move.
I really wanted to give Eduardo and David a 1 star. This was the worst experience of packers we have ever encountered. David was horrible. He beat the crap out of walls and left grease tracks with the dolly with no cares at all. I asked multiple times if he would please be careful. We had to fix many huge dings and cracks in the…Read More wall. I am very scared to see how our things in the pod survived after the way they treated our home. Eduardo was accommodating when we needed additional packing but they honestly seemed to take their time and when we pushed them to finish, HALF, yes HALF of our furniture was still not packed. We had to request a 2nd pod after being assured we could do it on one pod and losing the entire day. We ended having to pack our own pod and it cost us a day of not being able to leave for our new home. The whole experience was awful and I'm providing this feedback as David should NOT be allowed to work in this business.Show Response
Since you book the job and send me the pictures I told you it wasn't gonna fit. You told me you already had another Pot just in case. The wall damage I stared fixing in it and your husband say He was gonna take care of the rest. Professional packing takes time I'm so sorry was awful but we did what we were supposed like I said I was gonna take care of the damaged. Thank you for your feedback. Pd. Your pod is professionally packed. I do have five years experience packing trucks and pods.
~ E and G moving
Arrived on-time. Friendly and professional. Helpful. Very happy with the service and would use it again. This was my 3rd occasion for using Hire a Helper and all 3 experiences were very similar with very good results in 2 different cities. I am looking forward to using Hire a Helper again in Denver CO once I arrive there wi…Read Moreth the items I shipped from San Antonio TX.
E&G made my move run smoothly despite of my inability to assist due to a hurt back and a sprained elbow from packing. They came to my rescue. I highly recommend thier services and should I move again, I will most definitely give them a call.
The movers did a really good job once they arrived, however, they were nearly 3.5 hours late, which put me in a bind. I would've given them 5-stars had they been there at the agreed upon time, and I would use them again if the start time was guaranteed.Show Response
Since you booked with us we let you know that we're gonna be late, that we were already booked for the day. We did all we could to be there early. I'm glad everything work out good for you. We appreciate your business and thank you for your feedback.
~ E and G moving
First of all, they did the job as a last minute request AND they came at the end of the day. They worked quickly and were very courteous. They found a trash bag in the yard which they immediately took to the person moving because it had their debit card and keys in it. It had been hidden by a very disgruntled boyfriend the day b…Read Moreefore. Had they not been honest, we would have had to pay a locksmith almost $300 to rekey the car so she she could get out of town immediately. THANK YOU E & G!!!!!!!!!!!!!Show Response
Our pleasure ma'am. And thank you.
~ E and G moving
I had a quite bit of my property damage and I was charge double for the job that was done the first day and the owner tried to over charge me again the second day. The guys came back two days to finish the jobsame which they did not. The owner brought extra guys on the job without my permission. Also I brought there lunch an…Read Mored dinner for the crews and still got screwed on the price plus after all of they I had to hire another company to finish the job because they did not finish it. Just be ware of the owner when you have to pay because he will get youShow Response
Mam, to address your points cordially, the job in question was to have a 5 bedroom house (each room fully furnished with large armoires and furniture items occupying every single room) packed and placed within a 26 foot truck within the wildly unreasonable time frame of 3 hours. To doubly compound the matter, you, while having a mass of miniature glass items (in various forms and guises--fragile China's and figurines etc..), decided that on top of us servicing you with a standard move, you also
~ E and G moving
E and G moving is based in San Antonio, TX and covers a 100 mile radius. Travel fees are included in the prices you see.
Service area includes:
- Buchanan Dam
- Camp Wood
- Canyon Lake
- Cedar Park
- Center Point
- Crystal City
- D Hanis
- Del Valle
- Dripping Springs
- Falls City
- George West
- Horseshoe Bay
- Johnson City
- Karnes City
- La Coste
- La Grange
- La Vernia
- Mc Dade
- Mc Neil
- Mc Queeney
- Mountain Home
- New Braunfels
- Panna Maria
- Red Rock
- Rio Frio
- Rio Medina
- Round Mountain
- Round Rock
- Saint Hedwig
- San Antonio
- San Antonio
- San Marcos
- Spring Branch
- Sutherland Springs
- Three Rivers
- Valley Spring
- West Point
- Willow City
Licenses & other Business Information
E and G moving has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means E and G moving has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|I offer uniformed crew members :||Yes|