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Move Pros LLC

(4.7 out of 5 / 430 reviews)

San Antonio, TX / Moving services within 40 miles

Booked 1,831 times through HireAHelper

430 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

San Antonio, TX / Moving services within 40 miles

Booked 1,831 times through HireAHelper

430 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

About Us

We are a full service moving company that also can load and unload your rental truck or pod or simply move a few items around your house. We have been in business since 1999 and have many references. TX DOT 006907015C

Credentials

Licensed business:
License number
007799662C
Issuing city
SAN ANTONIO
Insured business:
Policy number
Available Upon Request
Policy issuer
Preferred Choice Insurance
Uniformed crews:
I offer uniformed crew members :
Yes
DOT:
MC #
DOT #
00779662C
State Lic/Cert Name
007799662C
State Lic/Cert Number
007799662C

Reviews

Real San Antonio area customers. Unedited, unfiltered reviews of Move Pros LLC.

4.7
430 reviews
85%
8%
2%
4%
2%

Martin F

(5) 10/7/2019 San Antonio

Amazing staff, on time, very hard workers, would recommend fully!

Christy A

(5) 10/2/2019 San Antonio

The gentleman that assisted with packing my pod were professional, did a >great in shrink wrapping the large items , along with being efficient and >very friendly the office staff was friendly and helpful, especially Ms. >Kelly. > >Kind regards, >Christy Arambula

Sue V

(5) 10/2/2019 Cibolo

On time! Brought equipment and eager to work! Great attitudes enjoyed talking to them! We shared life experiences which made the time fly by and very enjoyable??

Mary D

(3) 9/26/2019 New Braunfels

The packers Donta, Jose and Torrance almost an hour late. They were prepared for the job with having their equipment and supplies. They were told what items not to take but had to remind them a couple of times what to leave, so they had to put items back. Was told by lead packer that I would have room for more boxes and cleaning tools one they were finished. He commented after I showed him every room, garage and decks to be loaded, that I probably didn't need the 2 16 ft pods. The lead packer said he was very good at how to pack the pods but from what I could see on how he used the space I could've done a lot better. There was not extra room for the few boxes I had left to pack when they were done. They took 2 hours longer than expected. I would not use these individuals again to pack the pods. My mistake was not actually supervising the loading of the pods and giving them a tip before looking how the last items were put in I guess I will see how respectful they were of my property once it is unpacked at next home.

Kandice T

(5) 9/25/2019 San Antonio

Thank you for your help with my move!

Michelle A

(5) 9/25/2019 Schertz

MOVING PROS ARE GREAT on time and get the job done. Not very fast.

Dennis E

(2) 9/23/2019 New Braunfels

They were over an hour late. No reason given. I had over an hour left when the job was completed but they were not excited about helping move a couple of small landscaping rocks. I didn’t want to deal with their lack of motivation so I let them go early.

Robin B

(5) 9/13/2019 San Antonio

Move Pros we’re great - called the day before to confirm and before arriving. They helped me fit everything into my pod and shrink-wrapped many of the larger items. I’d use them again!

Demond S

(2) 9/5/2019 San Antonio

Hank and Rob were both great and did everything they could to ensure my move successfully. The company itself not so good. The morning of my move, they short me on man power. I requested and paid for 3 helping hands but, only two showed up which caused my move to take much longer than anticipated. I had to jump in to assist Hank and Rob "not because they asked me to" but, because the 3rd hand did not show. It was hot out and I needed to get the move done. Now, You would think when or if this happens to a client, the moving company would give some form of reimbursement or discount considering; however, they didn't, they still charged me FULL Price! No follow up from them to find out about my moving experience, nothing, except sending me emails to complete this survey; therefore, I decided to abide them. While their fees may be reasonable; however, this is the prime example of getting what you pay for. I had another company that give me a bid and because the were more In cost, i decided to go with your company considering there were good reviews. Well those reviews must have been compiled by family members and friends of the owner/s. When you dont deliver everything a client requested and or paid for, then you should compensate the client, not take our money knowing you didn't deliver. I felt for Hank and Rob, the two amazing helpers who did show up and did a great job hence the reason I helped them. I was the paying client and I had to help with services i paid for "dont blame Hank or Rob" you the owner/s and Management are at fault because I'm certain you were aware that everyone did not show. This is simply ridiculous. I would not ever recommend or use your services again no matter the situation. Rob and Hank, thank you both very much for your hard work and efforts. I suggest you both seek employment with a company that cares more about their employees and clients because this one you're working for clearly do not! And to the third party working with clients to help select various moving companies for us, you all were great and I dont fault you either. I fault the moving company itself! Thank you Demond.

Judy D

(5) 8/28/2019 San Antonio

Jarrell and JC showed up within the hour allotted. They dug right in and got two Uhaul (5x12) unloaded in less than 2 hours. They were pleasant and did not take any breaks. We were amazed and thankful. Would gladly refer to others.

Service Area

We handle moves within 40 miles of San Antonio, TX 78218.

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
upon request, no fee

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$47/hr
for 2 movers after 2 hr min
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