Move Pros LLC
Our customer review rating is:
4.7 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
|Sunday:||8:00 AM - 7:00 PM|
|Monday:||8:00 AM - 7:00 PM|
|Tuesday:||8:00 AM - 7:00 PM|
|Wednesday:||8:00 AM - 7:00 PM|
|Thursday:||8:00 AM - 7:00 PM|
|Friday:||8:00 AM - 7:00 PM|
|Saturday:||8:00 AM - 7:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- [always included, no fee]
- Hand tools for assembly:
- [always included, no fee]
- Hand truck:
- [upon request, no fee]
- Plastic wrap:
- [always included, no fee]
306 Customer Reviews:
These reviews are from past customers who booked Move Pros LLC through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
My movers were Outstanding & extremely efficient and very professional in their work ethics!! They were patient and answered my every concerns. Took great care of my wooden floors even on this misty morning!! They made miracles fitting everything in nicely packed and safely. Courteous and went far and beyond to help me with …Read Morethe bulky furniture!! I was nervous about that but they handled it like pros!! Thank you for hiring wonderful people like ALEX and Vic!!! I highly recommend them!!
When 2 men arrived they both seemed ready to work and also seemed very good at what they do. However, as things progressed, Christian seemed very unmotivated. Kept saying things like,"that is too heavy, we will need to call more people in to get that,." (outdoor kitchen) This is too heavy, you need to take out all the drawers…Read More so that I can get it." So my husband and I did, even on the dresser that had all empty drawers. Then I asked if we were going to put them back in to transport. Christian, " no, I have wrapped them all in plastic and there is no room in the truck." Also, when they first arrived I asked Christian if they would mind doing a 5th hour, he said no problem. However, when we got to the new house I had notice a small scratch on the wall and mentioned it to my husband. Well Christian overheard it and instantly went into defense mode. Then he got the other guy, (who was absolutely superb!!!) and asked him, he too denied it, I said it was a freshly painted wall so it had to be one of them... Again Christian got extremely defensive and walked outside. So I could see he was upset and realized it truly was not a big deal, AND nowhere along the way had I or my husband said we were going to turn it in, NOT ONCE! So I yelled out to Christian who was on the phone at his truck and said, we will not be turning this in, it is minor and things happen. It is no big deal. He just gave me a dirty look. Then about 10min later he walked in and said they were leaving after they finished unloading truck. I said, "we booked you guys for 4 hours and you said you would do and extra hour for us???" But Christian went into a frenzy and insisted that they were done. Sooooo, I went into panic mode!!!! Long story short, he was mad and was dumping us, I did book 4 hours and he did say he would do a 5th. They ended up staying, however, progress was much slower the next 3 hours. It caused me terrible stress and unneeded anguish. Christian acted very unprofessional and I would not recommend him again. Other guy though was wonderful, hard working, never complained and moved 3 times more than Christian did.
The person in charge was very pleasant and diligent. He came with two other people. A trainee (which actually worked very hard) and another (Unfortunately, did not work hard. I had to ask him to get off the phone several times.) In the end, I had to start helping in order to stay within the allotted time frame.
The workers had difficulty finding our residence due to it being a new development, but they were courteous to call and state they were going to be late and to verify our location. On arrival, the workers got right to work and did a great job unloading the rental truck. They were careful not to cause any damage to the home or pr…Read Moreoperty. I would utilize them again in the future.
These guys were on time (a little early, actually) and ready to go to work. They had my pod emptied in under two hours. They did a good job of trying to not bang things up while moving around a cluttered house. I have, in fact, requested these same two guys (Junior and Shelby) back for the last POD.
These guys did a fantastic job! They showed up on time, ready to work. They worked non-stop for 4 hrs strait, utilized every inch of the 20ft truck, and packed everything securely. I would absolutely use these guys again and highly recommend them.
I was very busy preparing for my move from out of state so I had my assistant hire a company. She confirmed the day before that the movers would be at my new address to unload my truck. They were on-time, had the necessary equipment and we’re very conscientious bringing in my boxes and furniture into the newly painted house w…Read Morehere I moved into. Very friendly and respectful, I most definitely will use them again.
Excellent moving company. They called me when the crew was ready and asked if I’d like to get started earlier than the scheduled time even. Finished quickly and took GREAT care of my stuff. Packed the truck so well nothing moved on my 5 hour journey to my new home! Plus the guys had great personalities and we all laughed and jok…Read Moreed through the whole morning. Would recommend these guys to anybody.
EXCELLENT JOB ! Hire a Helper movers were great, I would recommend them to anyone needing to move. Nick and Christian, and Hank were very professional and made sure that our furniture was carefully taken care of from beginning to end of the move. Again, we thank you guys for a job well done. Barb & Henry
Guys did a great job. Were on time and finished ahead of schedule. Expensive furniture was wrapped and padded very well. Truck was a little large for the amount being put inside but they tied everything down and nothing moved during the ride to the new location. I would highly recommend Move Pros and will definitely try to get t…Read Morehem for our next move in a few months.
Nick and Christian were very professional and did a great job ! I would highly recommend them to anyone wanting to move, they are awesome guys. They were very well prepared and worked very hard. Top Notch, that's all I can say. YES, i would use them again definitely!! Thanks again, NICK & CHRISTIAN. Barb & Henry
I hired two workers for two hours, Christian and Paul were on time and completed all work under the 2 hours. I would Highly recommend this company anytime to anyone I know. Years ago I used two men and a truck and they were Horrible, I was extremely hesitant to hire movers again but I can Honestly say I am so glad I did and woul…Read Mored again if needed.
80% of my stuff was already loaded high and tight in the truck before they arrived, thanks to some co-workers and friends helping me the day before. I asked the movers to help me load the rest, and to also keep it high and tight. They did a sloppy job. The first 80% of our 4 bedroom home was packed tight in 18 linear feet on the…Read More truck. These guys stair stepped the rest of the things so poorly I couldn’t even fit it all in— and left without helping me fix it. They left before the 2 hour mark I had paid for. I had to unpack about half of what they did and re-pack it to finish the job. I will not be using Hire A Helper on the other end of my move to help unload.
I received a call the morning of move day to let me know they where 20 minutes away. They were on time, actually about 10 mins early and showed up with the requested equipment. Once I showed them everything going, they got to work. I had 3 guys who where great workers. It's really hard to estimate how much time is needed for a…Read More move. But that wasn't a problem because I was able to keep the guys an extra 2 hours to complete the job. I would hire this company again.
Michael, Shaun, & Jordan did a fantastic job. They quickly surveyed our goods and make the best loading decisions. I specifically hired Move Pros based on the recommendation from PODs and it paid off. No way we would have been able to handle this on our own. I highly recommend move pros to any one and will use them again onc…Read Moree we reach our final destination. Showed up on time and worked hard throughout the day. Very respectful towards my wife and I. Carlos & Dee Dominguez
They arrived on schedule and were clearly ready to jump in and begin the heavy-lifting work. It was clear, as we approached the 2-hour mark that the job was going to take much longer. The job turned into a 7-hour assignment! Despite this long day, they never complained about the heavy lifting, and a few times suggested I coul…Read Mored stand back and manage. I look forward to working with them both again.
Exceptional service! I was looking for help loading a truck which included moving some heavy items down a steep driveway. They took charge and expertly packed the load using minimal space. They arrived early ready for work with supplies and tools needed. They worked hard and were very friendly. When shipment arrived there w…Read Moreas no damage. I would definitely use Move Pros again.
They showed up 15 minutes after their window had started but were available on short notice which was a major plus! They worked hard without complaints and were very friendly! Would definitely recommend this service to anyone looking for help on short notice!
Larry and Paul were great! They took pride in what they were doing, were respectful and careful with our belongings. I had all the confidence in them. Their friendly demeanor and upbeat attitude definitely made a stressful time much more palatable. I would recommend them.
Were they on time? No, they were an hour late Did they work hard? Mostly, they did however spend at least 30 total mins arguing on how to move my stuff. i.e. spent 10 mins trying to get my table out of the door, with or without removing the legs which they did not have tools for. They were over the 2 hour mark by 15 mins and we…Read Morere then adamant about getting a tip, which they did not. Were they respectful of your property and goods? No, i will most likely have to file a claim through my renters insurance. They broke my desk, scratched my dinning table and broke my bed frame. Would you use them again? Absolutely not
I recommend Move Pros without reservation. Affable and imminently capable guys who worked quickly but carefully without direction. They were on time, they were prepared, they worked hard, they were respectful and diligent. We wish we could have used them on the other side of our move to FL too! Gave them each a $50 tip for they …Read Moreundoubtedly saved our backs!
Both gentlemen were on time and very courteous. They got right done to business and never stopped till the job was finished. They were careful with our furniture and made sure to stack our fragile boxes correctly. I remember on of the men's name as Rodney.I would definately recommend them.
Everything went smoothly with Move Pros LLC. I would definitely recommend them. We had to make a last minute change and Kelly took care of everything for us. The two movers they sent, Rodney and C.J., were great! They were on time, pleasant to work with, extremely careful with all of our items and worked fast and efficien…Read Moretly. We would definitely use Move Pros again.
They were here before their time which was great because we weren't expecting to get into town so early. They are hard workers. They were respectful of our belongings which I'm pleased to say. All of our furniture was moved without a scratch. Followed directions very well and clearly. In no time they got the work done. I woul…Read Mored HIGHLY recommend them to anyone.
Not only were the movers on time, but they accommodated my schedule by showing up early due to the impending hurricane. They were both professional and courteous and had me packed in 1/2 hour. The truck was packed well, so that when I unpacked things, nothing was broken or scratched. Kelly, the woman who assisted me with my b…Read Moreooking, was excellent to work with as well. I would highly recommend this team in the future.
Move Pros LLC was excellent and I cannot recommend them enough. I reserved 4 people for 2 hours and I was nervous when only 3 were able to come on the day of the move. BUT, they were professional, got to work right away, were very careful with our things and made more things efficiently fit into our POD than I thought was possib…Read Morele. Everything arrived at our destination intact and I could not be happier with their service. They were friendly and respectful while packing and I would absolutely use them again.
Our movers, Nick and Jesse, did a great job. They had a good attitude, were respectful and were very efficient. They arrived on time and came prepared. They loaded our freight trailer in 2 hours and packed it nice and neat, saving us space which in turn is saving us money from the quoted space we had reserved. Yes, I would hi…Read Morere them again!
They did an excellent job. They were very polite and took great care with all of our belongs. They finished within the time frame that was set. They called before they came to let me know they were on the way. Would highly recommend your company.
Our move could not have gone better. They called before coming over to let me know they were on the way and arrived when expected. They worked well as a team and were respectful of all our things especially our antiques which they made sure we were happy with how they were prepared for moving. They were very polite, hardworking …Read Morend cleaned up after themselves throughout the day. I would definitely use this service again.
My movers, Pablo and Robert were very hard workers and I would definitely use them again. They arrived on time and ready to work. They worked five hours without taking a break even though I wanted them to break for lunch. It was apparent that they were trying to give me as much as they could for my money. They were polite an…Read Mored very respectful and even helped me pack my china cabinet. They were very kind and efficient and packed my 16 ft pod to the max. Thank you, Pablo and Robert!!
Everything went well. They got my move done in less than 2 hours even though it was pretty hot. The team was professional and polite. They moved my items very efficiently with no damage. My only complaint was that they came very late. I was notified of this about five minutes after they were supposed to arrive that they were r…Read Moreunning hours late. While I was kind of upset with the lateness given that I've never had that happen in a move I understand that sometimes people don't appropriately estimate the time their move will take but to be 2-3 hours is pretty bad estimate. Additionally I would have liked to notified earlier.
Nick and Jesse did an excellent job and were nice as well. We are new to San Antonio and they even helped out with some areas to avoid for traffic. I had no issues with any of my furniture and they put everything where we needed it to go. Thank you all!!
Nick's and scratches on nearly every piece of furniture. Upon delivery to our new house the movers thought the screws were lost or missing. Turned out another crew who moved us out of our old house put the screws in his tool box. I ended up moving around some of the furniture to speed things up. Called one of the supervisors…Read More and she was very rude. When my wife tried to find out when someone would come finish assembling the bed where the screws were lost we could not get a definitive answer because she didn't know the schedule. Told my wife she should come run the business of she thought she could do better. Absolute nightmare dealing with this company.
Mixes feelings about movers. One was very courteous, they both worked hard. One complained about us moving on Mother's Day. Those were the first words out of his mouth and he made the comment several times throughout the 2 hours. He also made several comments about how we had so many boxes in a complaining manner. The other move…Read Morer was kind and ready to work. They arrived on time. I had a different mover scheduled for my move-in the next day in a different city and would choose Go2Movers over Move Pros.
They did not know what they were doing. They tilted an antique China Cabinet and one of the drawers fell out. When it hit the floor the face plate cracked in half. The cabinet was purchased in Italy 30 years ago. Before they even started to move it they were told to be extra careful with it. If they knew what they were doing the…Read Morey would have taken the drawers out first. I would not recommend them
The guys were nice and respectful, however it was obvious when they were done they didn't know what they were doing! The reason I hired them in the first place is I had an appendectomy and was on weight restrictions, so the goal was to hire a company that actually knew what they were doing and simply put these young men did not …Read Morenow how to properly load a Pod! Pods showed up to pick up the Pod and as soon as they lifted it you could hear a crash the load had fallen over, so I had to have Pods leave reschedule for a week later and unload and reload the Pod with just me and my wife, doing this we were able to get 30% more in the Pod and create a much tighter load.
The 2 men who came to move the recliner were absolutely terrific!!! They were right on time, extremely professional and respectful. Enrique was training his partner on how to safely and properly move the recliner and it was obvious that Enrique knew what he was talking about, as well as taking the time to explain what to do, how…Read More to do it and why. Super job by both gentlemen and if we need anything moved in the future, will definitely call you, as well as recommend your company to anyone we know who needs a great mover. Thank you SO much!!
After my moving company did not show, I used Hire A Helper and had Move Pros as my movers to load my belongings! They were a life saver! My two gentlemen were FANTASTIC! They were on time! Worked hard , fast and a very safe many not to damage any items. They were friendly polite and professional! HIGHLY recommend them!
At the hour and a half mark they slowed down to a crawl. And one stopped all together for a moment. They had to get a friend to help finish with the heavy stuff. Then brought over my bed and set it on the ground outside the door and got it dirty. They were very nice and fun to talk to. Just slowed at the end. Good thing I had Th…Read Moreree nephews to help.
The 2 guys called they were on the way and got there on time. When you are moving that is so important. They came prepared with a variety of dollies if needed. They were very polite and worked very hard. No taking it easy. They were willing to listen to the order of how we wanted things to move as well. I would definitely …Read Moreuse them again.
I would definitely recommend this company. I compared prices and they were the cheapest. On top of that the guys were friendly and fast. I had a 16 foot PODS container and 3 guys cleared it out in just over an hr, while hauling my stuff up 3 flights of stairs. They placed everything where I asked and did it with a smile. I canno…Read Moret say enough about this company. This was money worth spending.
The guys who helped me move out of my apartment were awesome. The elevator shut down on them right and the beginning- they never once flinched, and continued bring my items down the three stories. They were polite and never once gave me a reason to question. Thanks again and I would highly recommend them for your move.
They called you to let us know when they would be arriving which was helpful. They offloaded A 16 foot budget rent-a-truck, which was packed to the gills! They were courteous; introducing themselves upon arrival and placing covering on the wood flooring and around the door where the items were to enter the house. The tru…Read Moreck was offloaded in under an hour and I use the last 10 minutes to have them do some placements of items inside the house. I got the feeling they were hoping to leave as soon as the truck was unloaded but since the cost was over $200 for the one hour, I wanted to get the most out of the workers while I had them. (Plus the workers mentioned before they started, that tips are not required but appreciated, so I knew that would be and additional cost to the $200+) I would have given them five stars, however, they ran a piece of furniture into the hallway door jam which will now have to be fixed, requiring additional resources of time/money/hassle. In their defence the hallway is narrow with a sharp turn. Disappointing just the same. I also did not like being required to sign a disclaimer before they would begin work which said any damage would be paid for at $.30 per pound! I didn't bother transporting anything that was only valued at $.30 per pound! ( thank goodness nothing fell off the truck or was dropped!!) Their speed and courtesy added to the value of using this company. I would recommend them and will more than likely use them on the next phase of my move in a few months.
The guys packed 3 boxes marked glass on the floor of the trailer then stacked a heavy bookshelf on top of the boxes marked glass fragile. To top it off all heavy items were toward the back of the trailer. Had a tough time pulling the trailer over 40 mph because it wanted to sway back and forth. I had enough room to get almost ev…Read Moreerything in but because of the voided areas in front of trailer had to get rid of some items. I guys I should of supervised the loading but the gentleman said he had. When doing this for a long time and he knew what he was doing. Appears NOT
I have used this company twice now and each time the team of movers have arrived within the window that was quoted. They arrived prepared and were very efficient. They were courteous and treated furniture/items with care. Office manager Kelly is great and kept me updated. I would definitely use them again and recommend them to …Read Moreanyone planning on moving.
Can't say enough great things! They were so respectful and so efficient. They went above and beyond and I would absolutely use them again. Highly recommend!! I have had some awful movers before that made it clear they weren't happy about helping me move and only did what I asked of them, but these guys were just incredible. Comp…Read Moreletely knocked it out of the park. There are still good people in the world!
Move Pros LLC moved heavy furniture, one flight of stairs. Joe and Robert were prompt, came prepared, planned the lifts carefully, worked well as a team, and accomplished more in two hours than four of me could have done in a day. They were very careful with the furniture, walls, floors, etc. And very polite. Yes, I'd use th…Read Moreem again.
They arrived late by more than 25 minutes. One was hard working while the other was lazy and slow. It was the lazy and slow individual who made the service all the worse and had to be constantly told to be careful with items, walls, etc...Will not use this service again. Will try U-Haul next time.
Communication before the move was great. I was contacted the day after scheduling, the day before they came, and about an hour before they arrived. The moving team was very professional and got the job done quickly and efficiently. My items were treated with care and the team was very personable. I will definitely be looking for…Read More Move Pros again the next time I move.
Extremely professional. They knew how to pack a truck so that everything fit in - and it was full to the top! Huge difference between men who know how to pack a truck and those who don't. I was very impressed with them. They finished an hour early and I was given a credit for the unused time. S. R., San Antonio, TX
We had several items that were broken. The items were in boxes "glassware - very fragile". I called someone when I Discovered how the boxes were being handled on a dolly going "clunk, clunk, clunk up three flights of stairs. I immediately told the helpers that all remaining boxes needed to be hand carried up the stairs. When …Read MoreI called to report what was happening the lady told me that that is how they are trained extremely fragile or not. She also said that since they didn't pack the boxes they wouldn't pay for the damages. As it turns out we had over$1,000 in damaged items, glassware and prized collectables. Boy did we get ripped off.
Mike and Willie worked real hard. This was there second job and I'm sure they were tired. It rain for a short while but that did not deter them. It was a hot and humid day. They were very careful with the furniture and spent some time putting one of the beds together. I would definitely recommend them
They arrived 15 minutes late-even with the hour long window. One of the 2 movers that were sent, spent more time sitting then he did actually moving my items, to a point that the 2nd mover advised me to call and ask the company to send someone else to help. While the 2nd mover did physically move more items, he spent way too m…Read Moreuch time texting on his cell phone. Neither mover seemed to have any prior moving experience, as they did not even know how to properly load a truck to achieve optimal space usage.Show Response
This is not a fair review. We loaded 3 26' trucks and unloaded at a different location in 6 hours and were not experienced? You were indecisive about what you wanted to take and they spent time waiting on you to direct what was supposed to go on the truck. Our other reviews speak for themselves.
~ Move Pros LLC
They were absolutely wonderful! I highly recommend them. They arrived on time and worked tirelessly to get everything moved. I am amazed at how well they loaded the PODS and how much stuff they were able to move in such a short amount of time. They were very professional and took great care of all of my belongings. This service…Read More was a lifesaver.
Love these guys! We used them on two separate occasions and both times the crew was friendly, respectful and on time. With our second move, they came out on a Sunday with short notice and while I'm sure it may not have been ideal for them, we would never have known it since they were just as friendly as if it had been planned we…Read Morell in advance. We hired 4 guys for 4 hours and we only ended up using them for a little over 2 hours and got a refund for time not used. They put our furniture together, had their own tools and we very very satisfied. USE THESE GUYS!
Very friendly, good attitudes. Kelly is awesome and worked with us when we ran into a problems with UHaul not having our reserved truck available. My only complaint was it took them longer to move my mother's 2 bedrooms and living room them our last move of my ENTIRE 4 bedroom house. I also do not feel we should have had to te…Read Morell them to cushion the wood against the metal dolly. Being an experienced mover they should have know.
Two issues: 1) The movers didn't seem to realize that when you pack a truck heavy boxes go on the bottom and light boxes go on top. Really? That is moving 101. Crushed multiple boxes filled with delicate/glass items. 2) They scratched the floor multiple places. I called the company and they sent a repairman. I thought he was jus…Read Moret going to assess the damage. We wanted cash in-lieu because it is a rental house and that is what the owners wanted but the company does not offer it if they can "repair" the damage. Their "repair" was to color the floor with a stain marker. He did a terrible job of it as well. Very disappointed overall. I will never use them again.
Don't use this company if you care about your furniture. Rented 30 pads, they never used one. My furniture was scratched, dented, and broken. I called Hire a Helpet they told me it was not there problem, call the company that took the job. Called them no help.
The two helpers that showed up were very professional and curious, they were on time and ready to work I had a lot of furniture that needed to be carried up stairs and they were very careful with it. The best part, was that they always had a smile and they were very friendly, I would definitely use them again!!!
Absolutely a GREAT experience.... Thank you for being on time, for being careful with our items, being sooo efficient and fast. I love these folks and this is not a light statement of gratitude. As someone who has moved a lot and seen my share of movers... I have high expectations and these guys exceeded them all. Thank you... …Read MoreWe will definitely be calling you for our next move.
Outstanding...arrived exactly at the time I requested (to the second), took them 1/2 the time to do the job I specified. They moved furniture exactly where I wanted it with no complaints or questions. Tip generously--the guys that were sent to my job were WONDERFUL! I'll certainly call again if I need help. HIGHLY RECOMMENDED fr…Read Moreom me.
If I could, I'd give them 10 stars! That includes the management/schedulers. We Closed on a new house the day of the appointment and had all of our belongings in a rented truck that had to be turned in the next morning. Of course, Closing took longer than anticipated, but the Move Pros folks went above and beyond to work with…Read More us and adjust the arrival time of the team for our needs. I just can't say enough how greatful I was for their flexibility. The team was great - on-time, courteous, efficient, and I did my best to make the late appointment as short as possible. That is, a lot of stuff went into the garage with as little being hauled into the house as possible. It's hard to find good, reliable help at times, but this company, Move Pros, lives up to its name. Thank you for one less stress for this move!
I hired them to move a hot tub I told them it would take 3 men. Only two showed up and I had them unloading some small stuff but again told them I thought it would take 3men' Finally after much talking with the office a third man showed up and the hot tub was moved yea They only charged me for two men due to the mix up. Th…Read Moreank you
The two helpers who assisted us with our move were very friendly, professional and efficient. They completed the job in minimum time and expertly packed our belongings into our POD. We intend on using Hire A Helper on a future move and would recommend them to others. We would request that that same helpers be assigned to us aga…Read Morein in the future if they are available.
I really think that they did a good job, they were fast, maybe little too fast, on 9/24/2015, at the house in San Antonio, TX, the problem I had I had to tell, several times to stop packing thing that were not in sealed boxes. On one occasion they packed a bag of trash, I stop them for sealing the box. The next day when I go…Read Moret ready to leave for Oklahoma , I could not find my laptop bag with my laptop an all other electronic cords, (laptop, kindel, tablet, and cell phones cords) the reason I have not reported this to my insurance, and have made a formal report with the compay; is that they may have packed in box, without my knowledge, I do not want make a false report, or accuse anyone of something they did do, other than just guilty of poor judgement; and then later i find my items. Everything should be unpacked and gone through by February 2016, (everything is still presently in storage) if it not in any boxes ; I will then formally inform the company and file a claim with my renters insurance, which must include a police report, if anyone complain about the time I took to handle this , my lawyer is ready to take it from there. Regards Unsatisfied customer.
They did a great job. They were on time and helped me stay at 2 hours. They were cognizant about what had to be loaded in the pod by priority. I had too much stuff so some had to be left out so we prioritized. They did work hard and quick. I thought they were a great price but, the next day my dad found 2 guys for 2 hours f…Read Moreor $135 on Craigslist. They were 5 hours late though! Thank You.
Eduardo and Joe showed up with everything they needed to get the job done fast. They were able to reassemble the furniture and hook up the washer and dryer. They were so friendly and nice. It was great to actually have competent movers that didn't damage my stuff. I am definitely going to use them on my next move.
they were on time, prepared for the job and they got right to work. We enjoyed their happy approach to a difficult job. I do certainly recommend them for the future jobs I have and for others too. When they finished they looked around for anything they may have gotten out of place and they took everything they brought. Great Jo…Read Moreb Guys!!!!
They were on time, friendly and honest about the # of hrs worked. They worked hard and got us packed. This is our first time using a service to help us move and had such a good experience we are planning on using them again to help us unload. Thank you.
Very pleased with this team. James & Troy were very efficient. They worked very hard moving from a second story apartment in 100 degree heat. They tried very hard to wrap all of the furniture and they were as careful as possible with all of the boxes. I would use them again.
From start to finish the team online, on the phone and in person were great. We had a 26' Penske truck being loaded for trip from TX to FL. The ON TIME 4 man crew worked super hard and were professional and very concerned about our needs. Our items all made it to FL. I only wish I could have had the same team here to help us…Read More unload... I would hire them again today...
Joe and Brandon arrived as scheduled, were very professional and worked very hard for us. We could tell that they knew what they were doing and gave us advice when we asked. Although we had estimated 4 hours they stayed and worked with us several more hours until the job was done. They willingly took direction and politely resp…Read Moreonded to all our requests. We would eagerly recommend them to anyone who needs work done. Their hard work and willing attitudes made a difficult and stressful move so much easier. We are thrilled that we contacted HireAHelper and had Move Pros help us.
They were awesome!!! It was pouring rain a very bad storm. They wrapped my furniture..so effienct and in a timely matter. I just got it unpacked... Everything was great just one small tear on my back sofa footing area and a small scratch on my headboard. We drove from SA..TX to BR La.. That evening. Highly recommend them.…Read More They were courteous and did a wonderful job!! Weather slowed them down getting to my location however, they got me packed in the worst weather conditions. Definitely use them again! Diann May
They wound up coming early and got everything done really quickly they didn't try to drag out the time. They had their own dolly and handled me being on the third floor very well. I will probably use the company again when I move into my next place.
The two gentlemen who moved our six-room home did an excellent job. They arrived punctually, and after taking a quick look at the job at hand, got right to work. They worked at a brisk pace, but with a feather-light touch, treating all our belongings as if they were their own. In all our communication, they were professional,…Read More considerate and obliging. I strongly recommend them without a moment's hesitation.
I've now used San Antonio Move Pros twice and they have been excellent both times. They are extremely personable and have a great attitude and actually take a great deal of pride in their work. Victor, Rodney, and Dustin are all fantastic and will take their of your stuff like it's their own. They had a sense of humor and work…Read Moreed hard even though one of them got bit by a wasp that had built it's nest in our new garage. They actually left us with big smiles on our faces even though it was late and everyone had a long day of moving. I can't recommend them enough and Kelly is also super helpful. Will definitely use them again. Thanks for being so great to work with!
I used Move Pros on 2 different days to load my Rat Packs. Both days they did a great job. Kelly is the lady "behind the scenes" and she was a delight to work with. I highly recommend using Move Pros, and will definitely call them back to unload once my home is ready.
I had an emergency where all my ordered helpers didnt show up, so i called everywhere and asked for their last minute options. These guys were available and also very quick, friendly and efficient! They helped me with everything and i was very statisfied!
They were exactly on time and prepared to do the job. They did a very efficient, thorough and excellent job of moving out our furniture from our truck and car. They were extremely polite, very respectful and helpful. I'd highly recommend Charles and Rodney to do any moving job. I'll definitely recommend their services to family …Read Moreand friends!
The most professional men that I have encountered in unloading and the placement of goods in a storage. On time, worked liked Trojans to get the job accomplished as rapidly as possible in inclement weather. No question about asking them to return for a repeat performance.
Enrique and Pablo did an excellent job moving my household. They were an hour late due to a previous job, but worked quickly to load my 4-bedroom household in 38 degree weather! They took good care of my belongings and were courteous and professional throughout. Kelly did a great job of communicating to me before the move and of…Read More the delay to ensure I was aware. I'd definitely use them again!
Donald and crew were very helpful on the move-out to storage. Will definitely call them back when we move from storage to new home. Very efficient and professional. Sorry, he accidently fell in our pool but continued to uphold his professionalism and the job still got done right.
Kelly, the scheduler, was so understanding and helpful. Moses and Michael were awesome. They were on time, prepared for the job, worked hard and respected my property. They were gentlemen and took the stress out of moving. I would definitely use them again.
Byron and Moises were great in every way. The are very capable and respectful young men. They were on time and finished on time. I'm an elderly woman and the chore of moving was daunting but with their help no problem. I will be enlisting their help to move my things from storage to my new home. Highly recommended
I was totally impressed with the two helpers I was sent! They were every bit as much as I wanted. They listen to instructions very well, they works fast but was careful with my items and the loaded items into the 20ft container very organized. I would highly recommend those two helpers.
Eduardo and Travis were my service providers. They took care to address their concerns about previous packers and the quality they did not see in the work that was there. They were professional and friendly throughout the entire process taking care to make sure each item was handled with extreme care. They were sympathetic to it…Read Moreems that had sentimental value and ensured they were taken care of in a delicate manner. Eduardo was the team captain and he worked meticulously making sure that what came out of a 28 foot trailer was packed tightly in the service containers provided by 1.800.Pack-Rat. They used the entire contracted time but they did not lose their courtesy or professionalism. I was pleased.
I needed help moving a very heavy wood desk from my mother's home to a room in my home on the second floor. The movers were courteous and professional, taking the necessary time to ensure that nothing was damaged in the move, including the desk, hardwood floors, or the moving truck. I would definitely use them again and recommen…Read Mored them to others.Show Response
Thank you so much for your great review. We appreciate your business and are happy you were so pleased.
~ Move Pros LLC
The two guys who showed up to load our pods were super nice, and worked very hard for 4 hours without taking a break. Unfortunately, they were anything but "move pros." They had no tools or supplies whatsoever. They didn't know they were expected (and paid extra) to move a piano, and really didn't seem to know how. Most disappoi…Read Morenting, they didn't have a clue about how to properly load a moving pod. My wife and I expressed concern about the great amount of wasted space in the first pod, but they assured us that there would be plenty of room in the second pod for everything. To make a long story short, we ended up having to leave behind my daughter's bicycle and a couple of medium-sized pieces of furniture that should have been loaded early on. The movers who unloaded us at our final destination were appalled at how poorly the pods were packed, for example, finding boxes marked "fragile" buried under large heavy boxes, and mattresses improperly loaded with their protective plastic sleeves (which we put on ourselves) falling nearly all the way to the floor. If you know what you're doing and just need extra muscle to help you load, these guys are fine. But if you are looking for real moving professions, "San Antonio Move Pros" are anything but.
We had a difficult time finding help to load and unload boxes and furniture while moving. Other companies were no shows. We contacted HireaHelper.com and they had 2 men from San Antonio Move Pros show up within an hour and they worked non stop the whole time they were there with us. They handled the job without difficulty. We r…Read Moreeally appreciate them being available at the last minute and working so hard. I will definitely recommend them and would not hesitate using them again in the future. Thank You!Show Response
Thank you. Glad we were able to accommodate on a short notice. Your business is appreciated.
~ Move Pros LLC
The two guys refused to tie anything in. I had rope, tie downs and bungie cords but they said they don't use them or need them. All of my stuff shifted during transport, which is what PackRat claimed would happened. All of my things either got crushed and/or broken. I didn't have a choice but to hire help with this move. I would…Read More not recommend San Antonio Move Pros to anyone.Show Response
Not a fair review. You insisted they load a China Cabinet glass down with boxes on top and DID not supply tie downs per our request. Our other reviews speak for themselves. Thanks
~ Move Pros LLC
All in all, satisfactory service. They arrived 45 minutes after the agreed upon time which I was a little peeved about as it extended my truck rental. However once they arrived they were motivated, friendly, and efficient. I was impressed at how quickly they moved my one bedroom apartment - the truck was unloaded (with a smal…Read Morel piano and a flight of stairs) in less than half an hour. I would hire them again.
Will and Ray showed up exactly on time and worked steadily until the job was done. I can used other movers the last time who were very nice but these guys are exceptionally concerned about doing exactly what you want to have done and are very careful with furniture and boxes. They volunteered to shrink wrap the large pieces to…Read More protect them when handling. I would certainly recommend them without reservation!
The day of the loading we felt they were drawing the job out, and it could be due to the heat, but we had everything packed, they did not have to pack anything. BUT upon having the truck unloaded here, there is several, or I should say, A LOT of damages to items. It is very heart breaking to see the movey we paid to see all …Read Morethe damages. We were told all the chairs would be covered and wrapped, we provided 2 dozen blankets, and told them, we had additional blankets, rugs or that we would go an rent additionl ones. ALL of our formal dining room chairs are damaged. Our tv was UPSIDE down when loaded. a small storage table, totally smashed, broken picture frames. Our night stands were loaded upside down, causing damage, the headboard was up against the wall, busting several parts off. our refrigerator was not covered and up against the wood on the side of the truck, causing a lot of damage, our antique radio was not covered and up against the wall truck, lots of damages, the keyboard-Yamaha, had the feet broken off, the finish rubbed off to the bare metal, We are not very happy and have a lot of damaged belongings.
The workers were right on time! They worked hard, fast, and efficiently. We had some pretty big, heavy pieces and they blew threw them so quickly and were so helpful! They even stuck around to help assemble some of the pieces! I would definitely use them again!
The movers seemed efficient and friendly. They finished early and I checked on them frequently and all seemed okay...until the unit was delivered. Damaged furniture, (broken legs, wood damage) They stacked wood on wood. We provided moving blankets and had plenty left over.
This is the second time I used this company. I am not as happy as I was the first time. Justin and Rob were the packers and they were very pleasant. Justin was extremely sociable. They worked very hard and quickly and I was quite impressed that they loaded all my furnishings within the allotted time. My issues are what I found w…Read Morehen the truck was unloaded. Furniture was broken, scratched, gouged etc. My white sofa and love seat were placed on end on the dirty floor of the truck. They did not bother placing the furniture blankets on the floor before putting the white sofa and love seat in. Needless to say I am sick at the condition of my furniture. I now need to have them cleaned and I hope they come clean. All my furniture is of good quality and was bought in the last 5 years and was in very good condition when loaded on the truck. My china hutch has a corner that is severely damaged. I could go on forever with all the damaged that was done to my furniture. I also have pictures if anyone would like to see the damaged.
San Antonio Move Pros saved me!!!! I had scheduled another moving company to load my truck and they did not show up. I sat there with an empty moving truck and a house full of boxes. San Antonio Move Pros was contacted and they had two wonderful guys there within an hour. The guys (Louis and Rick) were friendly, courteous and ha…Read Mored the truck loaded in less then 2 hours. I am forever grateful to Kelly and her crew, in fact I am using them again to load my furniture. Kudos to San Antonio Move Pros! Use them, you will not be sorry.
Start to finish the job took less than 20 minutes. Both men were professional and polite as well as hard working. There was a manufacturing flaw in the dryer I ordered that they caught and ordered a new one for me. I didn't have to do a thing. If they hadn't had done that, it would have been very inconvenient for me to disco…Read Morever and figure out what to do. Great job guys
Terrible experience. I got them through hire a helper and they were fast movers however they refused to use the blankets I had rented from uhaul and placed wood chairs next to my sleigh bed and ruined a thousand dollar bed. When I called, the manager asked me to send her photos and that she would get back to me. After I sent her…Read More about five photos and left her several messages over the course of two weeks, I was finally able to get a hold of her again more than two weeks after the job was completed. Only then did she inform me that she was "not liable for anything" and "wasn't going to do anything" to help me and that she had "plenty of five star reviews and didn't need to do anything". Truthfully, all I wanted was for her to refund me the money for the job (about a hundred bucks) since I had a very expensive piece of furniture ruined but unfortunately her poor customer service and lack of compassion made me file a formal report with hire a helper in order to get anything back. Would not recommend to anyone!
The guys where prompt and very helpful in packing the unit. They did more in three hours than I would have done in a day. They also helped securely store everything. They where even more careful with my stuff than I would have been. I plan to use them again.
The job manager, Kelly, was available at all hours (she even answered my call after 9pm, when I expected to just leave a message) and was very in touch about the progress of my reservation and the arrival of my movers. The two movers I got were wonderful. They were honest and up front about not everything being able to fit i…Read Moren my PODS (and they were right) and they tried their very best to get as much furniture in as they could. I really appreciated how they unloaded and reloaded to try to fit especially loved pieces of furniture for my very long distance move. They also miraculously managed to load my 1 bedroom 3rd floor apartment into my POD in 2 hours! They were great!
The two gentlemen that unloaded the vehicle worked hard and did so very respectfully. They had everything necessary to do the job, unlike the guys that loaded the truck. It was a great experience and I told them that I would hire them again when we move to our new home. They were right on time and I extended them an hour to c…Read Moreompletely unload everything and not just the heavy items I had intended for them to do.
My 2 guys did a GREAT job....and I feel bad I do not remember thier names!!! But they did a great job...on time and got er done withing the 2 hours.Show Response
Their names were George and Ignacio and thanks again for choosing us and the wonderful review
~ Move Pros LLC
Wow! This was the most amazing experience I could ask for! The movers were there on time and worked VERY hard to move me within the two hours. I moved a three bedroom home into a two bedroom apartment and I know that my dining room table, washer/dryer, etc must have been extremely heavy, but they did it and even reassemble…Read Mored everything for me! They were so friendly and helpful and everything I could have asked for. The office staff was fabulous too-they called to confirm my info, time I wanted to start, etc. I give them 5 stars and HIGHLY recommend them to anyone moving in the San Antonio area!Show Response
Thanks so much for your wonderful review.
~ Move Pros LLC
The entire move was pretty good until the end. We kept the truck locked the entire time we were away from it, until the movers showed up. We paid for three movers, but only two showed up. Easy fix, Javier called Kelli (manager) and she called hireahelper.com and the rate was reduced. The move was good and quick, unfortunatel…Read Morey though we put a little too much trust into the guys. The next day we go to unload the Penske truck we realize that two of our boxes, DVD and PS3 box were opened. The DVDs in the DVD box were moved all around, but the PS3 was gone. Whenever I called the office, the guy at the desk contacted the manager right away. Thirty minutes later, the manager called us back. She was the problem. She said that Javier was very trustworthy, but never said anything about the other worker. When we asked what to do about the missing merchandise, she said it wasn't her fault and it wasn't her responsibility due to her not being there. I know we won't get our money or PS3 back, but at least admit that it was the business's fault its gone.
Move Pros LLC is based in San Antonio, TX and covers a 40 mile radius. Travel fees are included in the prices you see.
Service area includes:
- La Coste
- La Vernia
- Mc Queeney
- New Braunfels
- Rio Medina
- Saint Hedwig
- San Antonio
- San Antonio
- Spring Branch
- Sutherland Springs
- Universal City
- Von Ormy
Licenses & other Business Information
Move Pros LLC has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Move Pros LLC has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|I offer uniformed crew members :||Yes|
|State Lic/Cert Name||006613429C|
|State Lic/Cert Number||006613429C|