HireAHelper's Review Of Premium Moving Services, LLC - A Local St. Paul Moving Company

(4.4 out of 5 / 78 reviews)

Saint Paul, MN / Moving services within 51 miles

Booked on 343 moves through HireAHelper

78 Verified Customer Reviews

Open Today - 9:00 AM - 5:00 PM

9 years in business

Saint Paul, MN / Moving services within 51 miles

Booked on 343 moves through HireAHelper

78 Verified Customer Reviews

Open Today - 9:00 AM - 5:00 PM

9 years in business

 

Premium Moving Services, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Premium Moving Services, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Premium Moving Services, LLC

We are dedicated to meet customer satisfaction, so providing quality moving services is a must, move at ease! We do both local & long distance moves. Packing/Unpacking, Loading/Unloading and Full service move for residential & commercial client.

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Credentials

Licensed Business:
License Number
916516600024
Issuing City
St Paul
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Century Surety Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
SFM
MC#/DOT#:
MC #
121078
DOT #
3047943
State Lic/Cert Name
State Lic/Cert Number

Premium Moving Services, LLC Moving Reviews in St. Paul

These are real St. Paul area customers. Unedited, unfiltered reviews of Premium Moving Services, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.4
78 reviews
77%
9%
3%
4%
8%

Andre D

(1) 9/28/2017 Minneapolis

The three movers, Emmanuel, Daniel, and Duran showed up stoned. I know this because as soon as the door to their vehicle opened I could smell it. In 2015, when I first moved to Minneapolis, I hired three workers to load my truck. They showed up ready to work and in 2 hours they loaded my 1400 sq. ft. house into a 22 ft. van. To aid the movers, I moved most everything into the garage with very little left in the house for them to move. They took nearly 3 hours, pausing to have conversations and to remind me of how good they were at moving. In the end, we couldn't fit my patio set, my TV Armiore, or any of my plants. This is when the guys actually showed enthusiasm and started approaching all of my neighbors with my things to give away like they were some sort of benevolent Santas. I had asked them to use all available space, including opening drawers of dressers, etc. to fill with smaller boxes. They did not know how to use ratchet straps or effectively use furniture pads. They were worn out after the first 45 mins. and work slowed to nearly a standstill. They took it upon themselves to dismantle my kitchen table (A piece of furniture that had never been taken apart, nor was delivered in pieces. They threw the base on top of random pieces of furniture and it was destroyed. They stood on boxes marked fragile even after I asked them not to use the boxes as foot stools. (I had a foot stool available, but they packed it in their desire to finish ASAP. They were slow, giggly, and had no business working as movers. Duran had pants down around his thighs, showing his underwear and wearing open-toed shoes. Not professional. Not trustworthy. Not competent. I lost three major pieces of furniture in the move and most of my plants. The movers that I hired to unload in Louisiana said they had never seen such a poor job loading. I agree.

Mover's response:
I spoke to my movers. None of those guys were stoned on the job. The table was taken apart for saving space which you agreed upon. The truck you had couldn't accommodate all of his belongings. Since you move to Minnesota in 2015, I'm sure, some things was added to his overall belongings so thinking the same truck size that once used before is not always going to accommodate what you now have. You also told the movers to put all the boxes in the truck first instead of the big items. There was al
- Premium Moving Services, LLC

Eric S

(5) 10/2/2017 Minneapolis

A great bunch of guys. A downpour struck in the middle of the unload, they didn't skip a beat, just threw blankets over the furniture to keep it dry and kept unloading while soaking wet. Had a good attitude about it all as well.

Mover's response:
Whatever the weather, we always strive to efficiently complete the task, that's for the hire and great review.
- Premium Moving Services, LLC

Matt F

(5) 9/8/2017 Cottage Grove

great giuys - ON time I will hire again!!

Mover's response:
Thanks and it was nice working with you!
- Premium Moving Services, LLC

Daniel S

(5) 9/5/2017 Saint Paul

We used Premium Moving Services to load our U-Haul for a cross-country move. The guys called me in advance, arrived on time, and went straight to work. They were polite, careful, and knew what they were doing. This made our move much easier with a crew to load our truck! I would recommend this service!

Mover's response:
Thanks for the great review, it was our pleasure.
- Premium Moving Services, LLC

Katherine C

(3) 9/1/2017 Saint Paul

They weren't careful even when I asked them many times to be careful with my furniture. They didn't think on the best way to carry stuff to avoid damaging my belongings. They dropped my expensive file cabinet and damage it a bit; some other stuff were also scratched.

Mover's response:
First off, when the movers got there, there were items already unloaded from the truck that was outside. The little file cabinet wasn't unloaded off the truck and placed outside when the wind blew it over. You wasn't there when it happened, so I could be so certain?
- Premium Moving Services, LLC

David M

(4) 8/30/2017 Saint Paul

They arrived on time, did exactly what we wanted, and were very nice and professional. The whole job was over in 1-1/2 hours; we had anticipated longer. It wasn't cheap, but it was worth the cost!

Mover's response:
Thanks for your business, we appreciate it.
- Premium Moving Services, LLC

Kim C

(4) 8/29/2017 Saint Paul

They ran behind and didn't arrive until 6:00. The second guy didn't arrive until 6:20. We booked for three hours, but we had to pitch in to get it done by dark. We get up early for work, so we didn't want them working until 9:30. With our help, they were done in two hours. We still had to pay for three hours. It would not have been an issue to reschedule, but the pod had to be emptied for pick up the next morning. They were pleasant and hard working.

Mover's response:
You booked us for two hours not three and The schedule start time was 3:30 pm and you released the payment at 5:36 pm. So how is it possible that the movers started at 6pm?
- Premium Moving Services, LLC

Renato C

(5) 8/26/2017 Saint Paul

Calvin and Christopher did a great job. They were on time, professional and prepared. They worked hard the whole time they were moving. Polite and courteous. Would hire them back in a second.

Gretchen C

(5) 8/26/2017 Hopkins

Dustin, Drew and Mikie were right on time. They work as a team hard and fast. They were polite and courteous. They even took time to explain things to my granddaughter. She was so excited to be a part of everything. I will recommend them to everyone . Premium Moving Service is top notch and when you use them make sure to demand Dustin, Drew and Mikie they are the best. Sincerely, Gretchen C.

Mover's response:
Those guys are awesome and I'm glad they did a great job. Thanks for hiring us.
- Premium Moving Services, LLC

Tristram D

(5) 8/24/2017 Minneapolis

Great guys, worked hard, packed the truck like a Tetris pro. Hassle free. Thanks

Get To Know Us

What can a customer expect after booking with you?

You will be contacted to discuss you move in details

What can a customer expect on moving day if they hire you?

We will deliver the services order and make sure you’re pleased

How should a customer prepare for moving day?

Have everything ready, so the moving day going efficiently and smoothly

What types of moves have you handled?

We service both short and long distances moves of residential and commercial

What's your favorite part about being a mover?

Meeting people from different walks of life and giving them a satisfactory service

What training do you provide your crew members?

I train on communication, workmanship, professionalism and over all taking proper care of our customer’s belongings

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$30.00/ea.
Rope:
$25.00/ea.

Hours

Sunday: (not available)
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Hourly Price
$160/hr
for 2 movers after 2 hr min