HireAHelper's Review Of R T G Transportation Inc - A Local New York Moving Company
Bronx, NY / Moving services within 100 miles
Booked on 10 moves through HireAHelper
Open Today - 7:00 AM - 11:00 PM
2 years in business
Bronx, NY / Moving services within 100 miles
Booked on 10 moves through HireAHelper
Open Today - 7:00 AM - 11:00 PM
2 years in business
R T G Transportation Inc — Vetted & Verified by HireAHelper
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Moving with with R T G Transportation Inc
RTG Transportation Inc is a customer-centered logistics and moving company that emphasizes reliability and professionalism. It caters to both residential and business needs, providing tailored service with a strong focus on care and transparency.
Credentials
Insured Business:
Uniformed Crews:
R T G Transportation Inc Moving Reviews in New York
These are real New York area customers. Unedited, unfiltered reviews of R T G Transportation Inc. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Rolando S
Showed up an hour late. Had 2 young guys, 1 old drunk guy(smelled like alcohol), and 1 large guy who didnt help. If I didnt help them pack they wouldn't of got the job done.
Our crew arrived on time after traveling approximately 2½ hours to your location. Your reservation was for a 3-person moving crew; however, we provided 4 team members to assist with your move at no additional charge.
We also take the allegation that one of our crew members smelled like alcohol very seriously. We have a strict zero-tolerance policy regarding alcohol while on the job, and there were no signs or reports indicating that any member of our crew had been consuming alcohol before or during your move. Had there been any indication of this, that individual would have been removed from the job immediately.
During the loading process, the POD reached full capacity. At that point, you chose to go through your belongings and set aside items you no longer wanted so the remaining items could fit. Our crew packed the POD using standard moving practices to maximize the available space and ensure your belongings were loaded safely and efficiently.
While we understand that moving can be stressful, our records and the crew’s report do not indicate that you were required to assist with loading the POD. We appreciate your business and always strive to provide professional, reliable service. If you would like to discuss your concerns further, we welcome the opportunity to speak with you directly.
Clark L
The crew of two arrived on time during the window that was promised. They came prepared and were able to move our furniture out of the house and into the U-Haul quickly and with Care. They were very mindful of making sure both the furniture and the floors and walls were not damaged at all. I would definitely use them again.
Thank you for trusting R T G Transportation Inc. We sincerely appreciate your recommendation and look forward to assisting you with any future moving needs.
Moaaz A
The pros of this moving experience is that they arrived on time, they communicated well before the move, but the movers were very very slow, and unprofessional and didn’t use time efficiently and some of the occasions they are just standing, our truck has only to stay for 4 hours and we got extremely nervous that i had to move a lot of the stuff to save the day. By the end an item didn’t fit in the container and they were supposed to return it back to our apartment, they decided to leave it downstairs by the elevator and leave without telling us. in addition taking forever to dissemble 3 pieces of furniture I provided ziplocks to keep screws and parts to the movers but after they left I kept collecting assembly parts from the floor during cleaning. Very bad and nerve racking experience and won’t recommend them
We would like to clarify a few points regarding your move. Your container was successfully loaded from front to back and floor to ceiling within the scheduled four-hour service window. During the move, there were significant delays with elevator access, as it was being shared by other residents and was not exclusively available to our crew. Those delays were outside of our control and affected the overall pace of the move.
Our crews arrive fully equipped with the necessary moving supplies and follow standard procedures when disassembling furniture. Furniture hardware is kept with the corresponding furniture whenever possible. If any screws or hardware were found on the floor after the move, they were not intentionally left behind by our crew.
Regarding the furniture that remained, our understanding is that after the scheduled time had expired, your husband instructed our crew to leave the item downstairs by the elevator. Our crew followed those instructions before departing.
We also want to note that the working environment presented several safety hazards for both our crew and everyone in the residence, and our team worked diligently while maintaining safety throughout the move.
We appreciate your feedback, as it helps us continue to improve our services. While we’re sorry your experience was stressful, we are glad we were able to complete the loading of the container within the allotted timeframe.
Barbara S
Gentlemen were totally professional. They introduced themselves upon arrival. They came prepared with bubble and shrink wrap to protect the furniture they packed. They were very careful and professional making sure my items were safe for moving. I highly recommend them for anyone moving.
We’re thrilled to hear that our crew provided a professional experience from start to finish. We take great pride in arriving prepared, protecting our customers’ belongings, and handling every move with the highest level of care and respect.
Your recommendation means a great deal to our team, and we truly appreciate the opportunity to assist with your move. Thank you for choosing RTG Transportation Inc., and we wish you all the best in your new home!
Service Area
We handle moves within 100 miles of 1065 University Ave, Bronx, NY 10452.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
RTG will assign a dedicated moving crew and vehicle based on the size and scope of your move. You may be contacted again a day or two before the move to confirm arrival time and review final instructions. If you requested packing services, the team may arrive earlier or on a separate day to handle that.
What can a customer expect on moving day if they hire you?
On-Time Arrival Professional, Uniformed Crew Careful Packing & Loading Efficient Transport Smooth Unloading & Setup Final Walkthrough & Sign-Off Communication is clear throughout the day — you’ll know when to expect the crew and how the process is going.
How should a customer prepare for moving day?
Pack Smart Start early: Begin with non-essentials weeks in advance. Label boxes clearly: Include room destination and brief contents description. Pack an essentials box Toiletries, clothes, chargers, snacks, medications, and important documents.Protect Valuables Keep important documents and valuables with you: Passports, jewelry
What types of moves have you handled?
We’ve handled long distance local offices and storage moves we handle all needs surrounding moving
What's your favorite part about being a mover?
My favorite part of being a mover is knowing that I’m helping people through an important transition. At RTG Transportation Inc., we take pride in handling our customers’ belongings with care, efficiency, and respect, and it’s rewarding to see the stress lifted once the job is done right.
What training do you provide your crew members?
We have a safety meeting every 90 days we also do a safety assessment to insure our team is working in a safely and efficient timely manner
Local Mover Policies
Same Day Moves
We charge an extra 5% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
| Sunday: | 7:00 AM - 11:00 PM |
| Monday: | 7:00 AM - 11:00 PM |
| Tuesday: | 7:00 AM - 11:00 PM |
| Wednesday: | 7:00 AM - 11:00 PM |
| Thursday: | 7:00 AM - 11:00 PM |
| Friday: | 7:00 AM - 11:00 PM |
| Saturday: | 7:00 AM - 11:00 PM |