How HireAHelper’s Best Price Guarantee Works

woman smiling with laptop and phone

At HireAHelper, we’re all about making moving easier, and that includes your budget. That’s why every booking comes with our Best Price Guarantee: if you find the same movers for less, we’ll match the price.

Last updated: Nov 20, 2025•1 min read
Daniel Cobb
Written byDaniel Cobb

Key Takeaways

  • HireAHelper offers a Best Price Guarantee: match a lower price for the same mover and service from another marketplace and we'll match it
  • Eligibility requires the same mover, dates, and scope: and a written quote from a verifiable source
  • Submit a price-match request: through HireAHelper customer support with documentation of the lower quote
  • Excluded: third-party broker quotes, expired offers, bundled or auction-style pricing, and crew-only mover-direct quotes that aren't apples-to-apples
  • Reach out with questions: HireAHelper's support team can clarify whether your situation qualifies before you book
Daniel Cobb
Author

Daniel Cobb

Daniel Cobb is the senior editor at HireAHelper and a self-proclaimed professional DIY mover. Having packed, loaded, and hauled his way through more than 20 moves — including a white-knuckle haul from Washington State to North Carolina — he knows exactly where do-it-yourself moves go sideways, and why professional help is so often worth it. Daniel pairs nearly a decade of writing and editing experience with all those hard-won miles, pressure-testing every guide he reviews so the advice is accurate, practical, and battle-tested. His mission is simple: make moving easier, and help you skip the mistakes he's already made for you.

Table of contents

What Is the Best Price Guarantee?

If you book movers through HireAHelper and then find the same movers, offering the same service, on the same date, for less money—just show us. We’ll refund you the difference (up to $75 or 10% of your booking, whichever is lower).

When the Guarantee Applies

To qualify, the lower-priced offer has to be for the same:

  • Moving Service Providers you booked through HireAHelper
  • Date(s)
  • Service type (labor-only, local-full service, etc.)
  • Move size (1-bedroom, 2-bedroom, etc.)
  • Distance

Additionally, you must submit a written quote or show where it’s publicly advertised, at least twenty-four (24) hours before your move starts.

How to Request a Price Match

To request a price match, send an email to [email protected]. In that email, include:

  • Your name and contact info
  • Move date(s)
  • Origin and/or destination addresses
  • Your HireAHelper booking confirmation
  • Proof of the lower price (PDF or screenshot)

We’ll review your request and get back to you within ten (10) business days to confirm your eligibility for a partial refund.

What’s Not Covered?

There are a few things that don’t qualify:

  • Different movers or services
  • Handwritten or verbal quotes
  • Flash sales or coupon discounts
  • Requests made less than 24 hours before your move
  • More than one request per booking
  • Refunds over $75 or 10% of the booking total

For more information, read our full Terms and Conditions.

Questions?

If you have any further questions or need help with your move, our friendly moving specialists are here to help 7 days a week.

Call: (800) 995-5003

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