HireAHelper's Advice: 1-800-PACK-RAT at a Glance for Your Move
1-800-PACK-RAT is one of the most established names in portable storage, with thousands of customer reviews and an all-steel container build that sets it apart from competitors. But a sturdy container isn't the whole story. In this review, we'll go beyond the steel to show you what 1-800-PACK-RAT actually costs, how its three container sizes compare, and when another option might save you money or hassle.
1-800-PACK-RAT Containers
Description
An all-steel portable storage brand known for sturdy containers and easy barn-style doors that swing open wide. Available in 8-, 12-, and 16-foot sizes with 30 days of storage built in, PACK-RAT handles local and long-distance moves and offers both at-home and facility storage.
Pros
All-steel containers on every side — not just a steel frame — for added durability
Barn-style doors swing open wide — easier than roll-up doors for big furniture
First 30 days of storage included; keep your own lock the whole time
Ground-level loading with tie-down points and a level lift system in transit
Cons
Fewer facilities than PODS — prices rise the farther you are from a hub
Long-distance quotes are phone-only and can mean longer wait times
Delivery windows can be broad and may shift during peak season
Renting a 1-800-PACK-RAT container doesn't require a driver's license or a vehicle deposit, but planning ahead pays off. Local moves can be booked online, while long-distance quotes are handled by phone — and long-distance reservations typically include a $500 deposit charged about five days before drop-off, with the balance due before transport. PACK-RAT delivers an 8-, 12-, or 16-foot container to your address within a delivery window rather than an exact time. Street placements may require a city permit, so check with your municipality first. Your first 30 days of storage are included, giving you time to pack before PACK-RAT picks up and transports the container.
1-800-PACK-RAT Reviews and Pricing
The prices below reflect what people actually paid for their 1-800-PACK-RAT moves, not advertised estimates. We pulled averages from real moves across three common distances — local, regional, and long-distance — to give you a baseline for what to budget.
| 1-800-PACK-RAT | Local Move Under 50 miles | Regional Move ~500 miles | Long Distance ~1,200 miles |
|---|---|---|---|
| Average Cost | $618.12 | $2,084.95 | $2,890.19 |
| Average Review | 4.6/5 | 4.7/5 | 4.8/5 |
| Average Cost Per Mile | N/A | $4.17 | $2.41 |
1-800-PACK-RAT Container Sizes
| Container Size | Exterior Dimensions (L x W x H) | Interior Capacity | Best For |
|---|---|---|---|
| 16 ft | 16' x 7.75' x 7.5' | ~830 cu ft | 3 to 4 rooms or a typical midsize home |
| 12 ft | 12' x 7.75' x 7.5' | ~620 cu ft | Smaller homes and most apartment moves |
| 8 ft | 8.5' x 7.2' x 7.8' | ~404 cu ft | Studios, dorms, downsizing, or small local moves |
Weight capacity runs up to about 6,000 lbs for the 16 ft and 12 ft containers and up to 4,000 lbs for the 8 ft container.
1-800-PACK-RAT Services at a Glance
All-steel containers in three sizes, door-to-door transport, and at-home or facility storage — here’s what 1-800-PACK-RAT offers under one service.
| Service | Availability |
|---|---|
| Containers | |
| Small Containers (8 ft) ~404 cu ft — studios, dorms, and smaller local loads | ✔ Available |
| Medium Containers (12 ft) ~620 cu ft — smaller homes and apartment moves | ✔ Available |
| Large Containers (16 ft) ~830 cu ft — 3 to 4 room homes and most long-distance moves | ✔ Available |
| Delivery & Storage | |
| Local Delivery Container delivered to your door and picked up on your schedule | ✔ Available |
| Long-Distance Transport PACK-RAT handles all the driving — no truck required on your end | ✔ Available |
| Storage Center Placement Keep the container at home or store it at a PACK-RAT warehouse facility | ✔ Available |
| Supplies & Labor | |
| Packing Supplies Boxes, tape, padding, and protective materials available to purchase | ✔ Available |
| Moving Help Book vetted local movers through HireAHelper to load or unload | ✔ Available |
1-800-PACK-RAT Costs & Fees
The prices in the table below show what customers say they paid for their 1-800-PACK-RAT moves. These averages cover three common distances: local trips under 50 miles, regional moves around 500 miles, and long-distance moves close to 1,200 miles. Each row shows the cost for different home sizes after factoring in the container rate, delivery, and transport.
| Home Size | Local Move Under 50 miles | Regional Move ~500 miles | Long Distance ~1,200 miles |
|---|---|---|---|
| 1 bed apt / small 2 bed apt | $484.01 | $1,544.49 | $2,165.14 |
| Large 1-bed / typical 2-bed apt | $566.61 | $1,703.94 | $2,750.42 |
| 3-bed apt / 2-bed house | $618.12 | $2,084.95 | $2,890.19 |
| 3-bed house / large townhome | $645.26 | $2,376.19 | $3,590.40 |
| 4-bed house / large townhome | $720.31 | $2,819.86 | $3,968.32 |
| 5-bed house / larger home | $831.25 | $3,311.93 | $4,495.83 |
Storage Billing Structure
1-800-PACK-RAT includes your first 30 days of storage in most rental quotes. After the first month, billing switches to a flat monthly rate per container, and you can keep the container at your home or in a PACK-RAT warehouse facility.
| Storage Situation | Typical Billing Structure |
|---|---|
| First 30 days | Included in your original quote |
| Additional months, container at your home | Monthly rate per container (varies by size and location) |
| Additional months, at a Storage Center | Monthly rate per container at a PACK-RAT warehouse |
| Longer commitments | Long-term discounts available in some markets |
Additional / Hidden Costs
Most PACK-RAT pricing is listed up front, but a few extra charges may show up depending on your location and how the container is used. Common add-ons include:
- A deposit (commonly $500) charged a few days before long-distance drop-off
- Environmental or regulatory fees
- Delivery, pickup, or re-delivery charges, and extended-zone fees in outlying areas
- Optional equipment like locks or moving pads
- Cleaning fees if the container is returned with excessive dirt or debris
Ask for a written, itemized quote before booking so you know exactly what's included.
1-800-PACK-RAT Container Sizes & Features
PACK-RAT offers three container sizes, and the right choice depends almost entirely on how much you're moving. All three share the same all-steel build, ground-level loading, and barn-style doors. The chart below breaks down each size by ideal use case, standout features, and what to keep in mind when choosing.
1-800-PACK-RAT Container Sizes at a Glance
| Container Size | Ideal Use Cases | Features | Placement Needs |
|---|---|---|---|
| 8 ft | Studios, dorms, downsizing, small local loads | All-steel build, barn-style doors, tie-down points | Fits most standard driveways or street spots |
| 12 ft | Smaller homes, 1- to 2-bedroom apartments | Same steel build with more interior depth; up to ~6,000 lbs | Fits most driveways; street placement may need a permit |
| 16 ft | 3 to 4 bedroom homes, most long-distance moves | Largest PACK-RAT option — fits a full household; up to ~6,000 lbs | Needs a clear, flat space; check city permit rules for street placement |
Standard Features
Every PACK-RAT container shares a set of design details that make loading and security easier regardless of size:
- All-steel construction on every side — not just a steel frame
- Barn-style doors that swing open wide for big furniture
- Ground-level loading — no ramp required, walk-in access for heavy items
- Interior tie-down points along the walls for securing your load
- A level lift system that keeps the container flat during pickup and transport
How to Choose the Right Container Size
The right container size usually comes down to your largest piece of furniture. A sectional, king bed, or a few major appliances fill up an 8 ft container faster than you'd expect. When you're not sure, sizing up is usually cheaper than the hassle of ordering a second container. For long-distance moves, slightly oversizing gives you room to pack efficiently and reduces the risk of items shifting in transit.
What People Are Saying About 1-800-PACK-RAT
In hundreds of reviews, most people say the all-steel containers feel notably solid, and the barn-style doors make loading bulky items easier than the roll-up doors on some competitors. Drivers earn consistent praise for careful placement and good status updates, and many reviewers note that their containers arrived clean, sturdy, and ready to load.
Pricing tends to land where customers expect, especially when they lock in a promotion or negotiate their storage rate. The most common surprises involve long-distance moves, where quotes are handled by phone and wait times can run long during busy seasons.
A smaller group reports that, because PACK-RAT operates fewer facilities than the largest brands, prices and delivery options can be tighter the farther you are from a hub. Delivery windows aren't always exact, and a few customers found they needed a second container after underestimating their load.
Overall, most people find PACK-RAT delivers a secure, easy-to-load container and reliable transport. If you book early, confirm your delivery window, and size up when in doubt, you'll likely have a smooth experience. You can read more firsthand reviews below.
How 1-800-PACK-RAT Compares to Other Moving Container Companies
1-800-PACK-RAT is one of the sturdiest container options available, but several other companies are worth considering depending on your move size, distance, and budget. The chart below compares PACK-RAT to the most common alternatives on the things customers care about most.
Side-by-Side Comparison
| Feature | 1-800-PACK-RAT | PODS | ABF U-Pack | UHaul U-Box |
|---|---|---|---|---|
| Price range | Mid range | Mid to high | Low to mid | Low to mid |
| Container build | All-steel frame and walls | Steel frame, aluminum or reinforced panels | Steel frame, aluminum exterior | Plywood with weather-resistant cover |
| Sizes offered | 8 ft, 12 ft, 16 ft | 8 ft, 12 ft, 16 ft | One size: 6'3" x 7' x 8'4" ReloCube | One size: ~7'11" x 4'8" x 6'11" |
| Local moves | Yes | Yes | Limited | Yes |
| Long-distance moves | Yes | Yes | Yes, nationwide | Yes |
| Best for | All-steel durability, easy barn-door loading | Flexibility, storage, brand trust | Budget-conscious long-distance moves | U-Haul ecosystem users, lowest cost |
When 1-800-PACK-RAT Is a Good Fit
PACK-RAT works well for people who want a noticeably sturdy container and an easier loading experience. The all-steel build and wide barn-style doors are genuine advantages if you're moving heavy furniture or appliances, and the 30 days of included storage takes pressure off when your move-out and move-in dates don't line up. It's a strong choice for local and long-distance moves alike, especially if you're within reasonable reach of a PACK-RAT facility.
When Another Company May Be Better
If you're trying to keep costs as low as possible on a smaller load, a single U-Box or ABF ReloCube can come in cheaper — especially for one-way long-distance moves. PODS offers a larger nationwide network if you're far from a PACK-RAT hub, and for very large moves, Go Mini's 20 ft container holds more than PACK-RAT's largest size.
Alternatives to 1-800-PACK-RAT
If PACK-RAT isn't the right fit, several other portable storage companies offer containers worth considering. Each has its own strengths, whether that's a larger network, lower cost, or a different container size. Here are the brands people most often compare to 1-800-PACK-RAT and what they're best for.
PODS
Best for:
- Movers who want the widest nationwide network and brand track record
- Flexible local and long-distance moves with built-in storage
PODS offers the same three sizes (8, 12, and 16 ft) with a larger footprint than PACK-RAT, which can mean better availability and pricing if you're far from a PACK-RAT hub. Read our full PODS review.
ABF U-Pack ReloCubes
Best for:
- Budget-conscious long-distance moves
- People who only need to fill a portion of a container
ABF U-Pack offers individual ReloCubes and trailer space on a pay-for-what-you-use model. For cross-country moves with a modest amount of stuff, it can come in significantly lower than PACK-RAT. Read our full ABF U-Pack review.
Go Mini's
Best for:
- Larger households that need a 20 ft container option
- Local moves and on-site storage where long-distance isn't needed
Go Mini's offers 12, 16, and 20 ft containers, giving larger households a size option PACK-RAT doesn't have. They focus on local and regional moves. Read our full Go Mini's review.
Moving Truck Rental
Best for:
- People comfortable driving a large vehicle
- Budget-sensitive moves where driving is a worthwhile trade-off
If you don't mind driving, renting a truck from U-Haul, Penske, or Budget can be significantly cheaper than a container — especially for shorter distances. Compare all moving container options.
Final Verdict: Is 1-800-PACK-RAT a Good Option for Your Move?
1-800-PACK-RAT is a strong choice if you want a sturdy, all-steel container and the easiest possible loading experience. The barn-style doors and ground-level access make a real difference with heavy furniture, and the 30 days of included storage is genuinely useful when your dates don't line up. It works well for local and long-distance moves, remodels, and downsizing situations.
If you're far from a PACK-RAT facility, on a very tight budget, or moving only a small load long-distance, PODS' larger network or a single U-Box or ReloCube may fit better. PACK-RAT offers the most value when you book early, have a clear place for delivery, and want a container built to take a beating without driving a truck yourself.
1-800-PACK-RAT Frequently Asked Questions
Recent 1-800-PACK-RAT Container Reviews from HireAHelper
HireAHelper helps thousands of people move every year, and many of those customers book labor-only moving help to load or unload their 1-800-PACK-RAT container. See what our customers have to say about using 1-800-PACK-RAT — every review below is a vetted, verified review from a real HireAHelper customer who used 1-800-PACK-RAT for their move.
Jim P
Phoenix, AZ
6/16/2026
We never used a container for moving. It all worked out! Would do it again
Distance
1,750 mi
Cost
$4,800
Per Mile
$2.74/mi
Sq Ft Moved
—
Eric & Angela E
Excelsior, MN
6/15/2026
Not sure yet. Hasn't been delivered.
Distance
1,500 mi
Cost
$4,000
Per Mile
$2.67/mi
Sq Ft Moved
1,800
Courtney H
Littleton, CO
6/14/2026
While the containers themselves were in decent condition and our belongings arrived in decent condition, the overall experience with Pack Rat’s scheduling and transportation services was frustrating a...
Distance
1,500 mi
Cost
$10,000
Per Mile
$6.67/mi
Sq Ft Moved
3,000
Dean / Joy S
Fairfax, VA
6/12/2026
Pack Rat was a poor choice for conducting a move due to their total reliance on 1-800-xxxx phone support. That business model was extremely frustrating leading to hours on the phone and at the end of ...
Distance
260 mi
Cost
$6,000
Per Mile
$23.08/mi
Sq Ft Moved
3,300
Arnett M
Tarpon Springs, FL
6/9/2026
This was the second time we have used them. Whatever day and time they quoted, they were there. They even worked with us when the sellers of the house we were moving into, had BAD movers, not on tim...
Distance
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Cost
—
Per Mile
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Sq Ft Moved
2,000
Sherry L
Jonesburg, MO
6/8/2026
Smooth. Set the account up online, picked the date for container drop off online and the order verified by text. All drivers were impressive with their driving skill in awkward spaces. Also easily an...
Distance
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Cost
—
Per Mile
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Sq Ft Moved
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