Recent 1-800-PACK-RAT Container Reviews from HireAHelper Customers

We never used a container for moving. It all worked out! Would do it again

Not sure yet. Hasn't been delivered.

While the containers themselves were in decent condition and our belongings arrived in decent condition, the overall experience with Pack Rat’s scheduling and transportation services was frustrating a...

Pack Rat was a poor choice for conducting a move due to their total reliance on 1-800-xxxx phone support. That business model was extremely frustrating leading to hours on the phone and at the end of ...

This was the second time we have used them. Whatever day and time they quoted, they were there. They even worked with us when the sellers of the house we were moving into, had BAD movers, not on tim...

Smooth. Set the account up online, picked the date for container drop off online and the order verified by text. All drivers were impressive with their driving skill in awkward spaces. Also easily an...

picked up on schedule. Dropped off as schedule

Smaller pods. Por anchoring points in the pods for straps.

Wonderful way to move your belongings.

Pack Rat was easy to work with and answered all our questions

drivers on both ends were FANTASTIC!!! but the containers are worn, parts would fall off, scratched and dented, trouble opening and closing doors.

STELLAR!!!! The young man who helped me schedule the delivery of my containers was faced with a difficult situation (Unbeknownst to me, the location near my new home had closed!) He worked with an af...

Containers in excellent condition, customer service was super helpful. Would use again.

Support model needs improvement. Call center and local franchise operators are not well integrated. Wait times are long suggesting they are under staffed. Local franchise operator was excellent.

So far so good but only loaded, haven't actually moved yet.

Great with communications had no problems

Everything went as they said.

Timely. Great communication. The reservation representative understood my issues and worked to find the best solution for me. Flexible. We ordered two containers not knowing if we could fit everything...