Could have been better. Young and inexperienced. But polite andhard workers
Distance
5 mi
Cost
$500
Per Mile
$100.00/mi
Sq Ft Moved
2,000
Very flexible regarding day to deliver the UBox and picking it up full. The UBox contained complimentary clean/wrapped furniture pads! They put in a paper to cover to floor to help keep your belonging...
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
Uhaul website allowed me to make a rental & believe a UBox was showing up to my house. Then no further communication. The day of my move I called them & was informed they had no boxes & wouldn't for t...
Distance
400 mi
Cost
$1,200
Per Mile
$3.00/mi
Sq Ft Moved
2,400
I'm not finished with the move. So far got the portable storage container and had the movers move my belongings into it. Need to get to the other end of the trip!
Distance
3,000 mi
Cost
$3,500
Per Mile
$1.17/mi
Sq Ft Moved
—
Very difficult to navigate/figure out their website which leads to lengthy waits on phone calls to customer service.
Distance
1,850 mi
Cost
$3,200
Per Mile
$1.73/mi
Sq Ft Moved
1,100
Uhaul stepped up when another company left me hanging and I very much appreciate their assistance. The manager of the Sun Lakes facility went way above normal customer service. Thanks.
Distance
1,500 mi
Cost
$1,700
Per Mile
$1.13/mi
Sq Ft Moved
—
The benefit of the UBox over others evaluated was that the cost of adding / removing a box to my order was a known marginal fee. That is helpful if you just don't know how many that you need ahead of...
Distance
3,400 mi
Cost
$5,300
Per Mile
$1.56/mi
Sq Ft Moved
2,100
This service is still very new and U-Haul has some training to do with it's employees and also they have computer program issues they should resolve. Overall, the team members at each end who were ac...
Distance
900 mi
Cost
$5,000
Per Mile
$5.56/mi
Sq Ft Moved
2,650
U-Haul really saved the day when Pack Rat wouldn't put their storage in the spot I wanted. Even though I explained it to them over the phone and previously had a POD in the same spot. U-Haul was suppe...
Distance
2,500 mi
Cost
$1,000
Per Mile
$0.40/mi
Sq Ft Moved
1,000
Showed up late without notification despite a confirmation of delivery from the company between 5-6 PM at 3:45 PM. They did not have a ramp to the trailer that I had packed into the trailer.
Distance
1,500 mi
Cost
$4,500
Per Mile
$3.00/mi
Sq Ft Moved
1,300
They were supposed to deliver 4 u boxes only brought 3, everyone I asked about why this happened gave me lame excuses.
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
1,200
This is the 2nd time I have used Uhaul Uboxes, and I recommend them.
Distance
600 mi
Cost
$1,300
Per Mile
$2.17/mi
Sq Ft Moved
1,300
Good idea, and delivery and pick up of the Ubox for loading etc was fine. We are moving cross country. Hopefully, it reaches us fine and intact.
Distance
2,000 mi
Cost
$1,500
Per Mile
$0.75/mi
Sq Ft Moved
1,000
We were in a delivery window between 12 and 2 p.m. The driver called and said she would be there closer to 2:00. The movers were there at 1:00 and it cost me more money because U box did not start o...
Distance
20 mi
Cost
$1,122
Per Mile
$56.10/mi
Sq Ft Moved
1,400
The staff at the Fullerton U-Haul center are incredible! They truly go out of their way to make your move as easy as possible.
Distance
500 mi
Cost
$750
Per Mile
$1.50/mi
Sq Ft Moved
1,250
The people I worked with were great and available by phone and text. The website is a nightmare - but the people are great! Super customer service.
Distance
2,000 mi
Cost
$3,300
Per Mile
$1.65/mi
Sq Ft Moved
2,100
Very pleased with the quality of the UBoxes. Pickup and delivery was as promised and the drivers in both locations were very patient and cooperative with our needs.
Distance
1,200 mi
Cost
$3,200
Per Mile
$2.67/mi
Sq Ft Moved
1,200
The boxes worked well for moving our furniture cross country, but I was disappointed that I had to shuttle the boxes from uhaul in Evansville to my new home in Newburgh, IN.
Distance
1,800 mi
Cost
$6,000
Per Mile
$3.33/mi
Sq Ft Moved
3,200

