Recent U-Haul U-Box Container Reviews from HireAHelper Customers

uhaul-ubox_logo_raw.png
a u-haul u-box portable moving container on a trailer in a residential driveway

HireAHelper helps thousands of people move every year, and many of those customers book labor-only moving help to load or unload their U-Haul U-Box container. See what our customers have to say about using U-Haul U-Box — every review below is a vetted, verified review from a real HireAHelper customer who used U-Haul U-Box for their move.

T

Tommy H

Albuquerque, NM

6/21/2017

Uhaul Ubox logo
(5 out of 5 rating)

Pods were dropped off by a great gal that was patient with the obstacles she encountered. The help desk was flexible with my needs and made the process seamless. The moving part so far has been the le...

Distance

1,440 mi

Cost

$3,800

Per Mile

$2.64/mi

Sq Ft Moved

1,000

J

Joe E

Sugar Grove, IL

6/15/2017

Uhaul Ubox logo
(4 out of 5 rating)

I was serviced out of Montgomery IL location. The GM was very responsive and helpful, and my driver, Odonna, was amazing. The Uboxes themselves are ok. I ordered 8 Uboxes for a 4 bedroom house. Bu...

Distance

900 mi

Cost

$5,300

Per Mile

$5.89/mi

Sq Ft Moved

2,500

D

Denise N

Camden Wyoming, DE

6/2/2017

Uhaul Ubox logo
(2 out of 5 rating)

While the boxes work wonderfully for moving needs, I experienced one hassle after another with their billing and customer service

Distance

2,000 mi

Cost

Per Mile

Sq Ft Moved

A

Abigail R

Pasadena, CA

4/12/2017

Uhaul Ubox logo
(1 out of 5 rating)

This company was a nightmare to communicate with. I spent almost 4 hours on the phone getting a box. Every person I talked to transferred me to someone else who told me they'd call me right back. Noth...

Distance

1,500 mi

Cost

$5,000

Per Mile

$3.33/mi

Sq Ft Moved

1,000

C

Clarence H

North Las Vegas, NV

3/6/2017

Uhaul Ubox logo
(4 out of 5 rating)

Like the way they work.

Distance

307 mi

Cost

Per Mile

Sq Ft Moved

1,600

E

Erin P

Asheville, NC

2/5/2017

Uhaul Ubox logo
(4 out of 5 rating)

Not sure if it was ubox or upack. We moved from FL so the container & finding our own movers was cheaper. We had a hard time with using exclusive van line in the beginning and their scams. So we did t...

Distance

760 mi

Cost

$1,500

Per Mile

$1.97/mi

Sq Ft Moved

R

Richard T

Spokane, WA

1/20/2017

Uhaul Ubox logo
(3 out of 5 rating)

The actual moving of my belonging went as planned. They, however, overcharged my for the monthly rental on the Uboxes and I have yet to get a refund of that money. They keep promising to research it a...

Distance

2,100 mi

Cost

$1,500

Per Mile

$0.71/mi

Sq Ft Moved

1,000

K

Ken B

Winston Salem, NC

11/15/2016

Uhaul Ubox logo
(2 out of 5 rating)

The right hand had no clue what the left hand had or was doing and did not care

Distance

1,200 mi

Cost

Per Mile

Sq Ft Moved

2,950

M

Mary T

Groton, CT

9/16/2016

Uhaul Ubox logo
(4 out of 5 rating)

Best bang for the buck! Just what I needed.

Distance

55 mi

Cost

$650

Per Mile

$11.82/mi

Sq Ft Moved

900

J

Jennifer L

Austin, TX

8/23/2016

Uhaul Ubox logo
(1 out of 5 rating)

NEVER AGAIN. This was the worst customer service experience I've ever had with any company. Pay the extra money for PODS - if you are unlucky enough to have any of the multitude of major problems I ha...

Distance

2,000 mi

Cost

$2,500

Per Mile

$1.25/mi

Sq Ft Moved

800

D

Dana L

Claremont, CA

8/17/2016

Uhaul Ubox logo
(2 out of 5 rating)

I would not recommend U-Boxes to anyone. 1) I was unable to order them on-line due to too many limitations in their program; 2) Order arranged with a man at their 800 number . . . all seemed well . . ...

Distance

1,015 mi

Cost

$3,000

Per Mile

$2.96/mi

Sq Ft Moved

1,330

J

Jennifer L

Berkeley, CA

7/18/2016

Uhaul Ubox logo
(2 out of 5 rating)

The service is useful and cheaper than PODS, but the customer service is horrible. Rude and unreliable. I even called the national customer service line to make a complaint, and they never responded. ...

Distance

2,000 mi

Cost

$2,400

Per Mile

$1.20/mi

Sq Ft Moved

800

L

Leslie W

Charlotte, NC

6/16/2016

Uhaul Ubox logo
(5 out of 5 rating)

I was moving from the Philadelphia area to Charlotte and didn't want to get a UHaul truck and drive 600 miles myself. Additionally, I needed my car to get there. I chose the UBox method and it work...

Distance

600 mi

Cost

Per Mile

Sq Ft Moved

P

Preston S

Raleigh, NC

5/16/2016

Uhaul Ubox logo
(5 out of 5 rating)

I have the largest container. The drop off was painless, POD looks very sturdy.

Distance

2,800 mi

Cost

$3,400

Per Mile

$1.21/mi

Sq Ft Moved

720

N

Noel G

Cincinnati, OH

4/8/2016

Uhaul Ubox logo
(4 out of 5 rating)

Used the U-haul 5X8 trailer - Total cost with taxes etc was $400. It was a little unwieldy but performed fine on the interstates. Might see if Penske has a comparable trailer next time.

Distance

1,850 mi

Cost

Per Mile

Sq Ft Moved

900

P

Pam V

Loomis, CA

12/9/2015

Uhaul Ubox logo
(2 out of 5 rating)

Do not recommend for larger households. Estimate for number of U- boxes required is based on questions asked by the 1-800 u-haul phone number personnel. Questions are not detailed enough and individu...

Distance

650 mi

Cost

$4,000

Per Mile

$6.15/mi

Sq Ft Moved

3,800

B

Barry W

Sterling, VA

10/14/2015

Uhaul Ubox logo
(5 out of 5 rating)

poor on the pick up end, no coordination between uhaul and the loaders. Total chaos, underestimation of the number of boxes by 35%, driver very helpful in saving the move. At the move in end the driv...

Distance

Cost

Per Mile

Sq Ft Moved

3,000

G

Grant M

Battle Creek, MI

9/30/2015

Uhaul Ubox logo
(5 out of 5 rating)

made move much easier

Distance

2,300 mi

Cost

Per Mile

Sq Ft Moved

1,250