Recent Budget Truck Rental Reviews from HireAHelper Customers
HireAHelper helps thousands of people move every year, and many of those customers book labor-only moving help to load or unload their Budget truck. See what our customers have to say about renting a Budget — every review below is a vetted, verified review from a real HireAHelper customer who used Budget for their move.
not up front with pricing. Didn't provide a receipt after returning the truck
Distance
23 mi
Cost
$24
Per Mile
$1.04/mi
Sq Ft Moved
1,600
Timothy M
Saginaw, MI
2/14/2025
Drove the van my self
Distance
80 mi
Cost
$160
Per Mile
$2.00/mi
Sq Ft Moved
800
Rent truck was no problem its helper's that were horrible
Distance
10 mi
Cost
$300
Per Mile
$30.00/mi
Sq Ft Moved
—
We were supposed to have a 16 FT truck at 11:30. We did not. When we arrived at the Palm Harbor location we were told that someone should have contacted us to offer a different location for the pick-u...
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
Make sure you check the truck and know your insurance they ask a lot of questions.
Distance
200 mi
Cost
$300
Per Mile
$1.50/mi
Sq Ft Moved
900
As a moving company, Budget was really good. Truck was ready and pick up was smooth. HOWEVER, what gets them the rating is the actual condition of the truck. The brakes likely need to be replaced o...
Distance
1,400 mi
Cost
$1,300
Per Mile
$0.93/mi
Sq Ft Moved
1,700
Nice truck. Good gas mileage for 16 ft box truck. Staff at pick up was very helpful and had smiles. Norfleet Dr Winston Salem, NC 27105 United States
Distance
180 mi
Cost
$233
Per Mile
$1.29/mi
Sq Ft Moved
—
Steve & Mark was Great
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
Unfortunately all of the 16' and similar size trucks had been rented from the rental companies before we could schedule. We snagged one of the few 12' trucks left and made some compromises. It worke...
Distance
1,362 mi
Cost
$3,300
Per Mile
$2.42/mi
Sq Ft Moved
600
There were huge problems in picking up my truck, including a change of pickup location and in rental fees. By the time I had it all sorted out and arrived with the truck, the helpers I hired had alrea...
Distance
1,400 mi
Cost
$1,375
Per Mile
$0.98/mi
Sq Ft Moved
550
The Budget staff were GREAT. They are kind, professional, and accommodating. After hours dropoff is available and simple. The inside of the truck was clean and stench-free. The pricing was great. I wo...
Distance
45 mi
Cost
$70
Per Mile
$1.56/mi
Sq Ft Moved
1,100
1 week before my scheduled move Budget cancelled, with no explanation. I called and found out that corporate agreements with UPS trump private customers. Bad form, Budget!
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
I rented a 16 ft truck with a full-on dolly for my car. When I arrived at their office the truck was ready. I asked for help from a lot worker to guide my car onto the dolly and they refused. Then th...
Distance
1,300 mi
Cost
$1,431
Per Mile
$1.10/mi
Sq Ft Moved
900
I had an 8:30 am reservation. despite the office hours being listed as 7:30 am-6:00 pm---no one showed up until 9:20. I rented a 12 foot box truck. One truck would not start, the other one had a fl...
Distance
650 mi
Cost
$655
Per Mile
$1.01/mi
Sq Ft Moved
1,100
Affordable compared to U-Haul
Distance
300 mi
Cost
$900
Per Mile
$3.00/mi
Sq Ft Moved
2,500
My rental pick-up was easy enough, but the guy forgot to include the dolly and moving pads I pre-paid for.
Distance
320 mi
Cost
$500
Per Mile
$1.56/mi
Sq Ft Moved
1,100
I was fortunate to receive the last truck in a very large radius. Budget reps on both ends phenomenal even though dealing with all the hardship and chaos from the storm
Distance
190 mi
Cost
$300
Per Mile
$1.58/mi
Sq Ft Moved
1,000
Had a flat tire with a broken stud and was stranded in Sturgis South Dakota on the side of the highway. When we called budget roadside assistance for help they sent out a company specializing in semi-...
Distance
1,600 mi
Cost
$1,750
Per Mile
$1.09/mi
Sq Ft Moved
825
not up front with pricing. Didn't provide a receipt after returning the truck
Distance
23 mi
Cost
$24
Per Mile
$1.04/mi
Sq Ft Moved
1,600
Timothy M
Saginaw, MI
2/14/2025
Drove the van my self
Distance
80 mi
Cost
$160
Per Mile
$2.00/mi
Sq Ft Moved
800
Rent truck was no problem its helper's that were horrible
Distance
10 mi
Cost
$300
Per Mile
$30.00/mi
Sq Ft Moved
—
We were supposed to have a 16 FT truck at 11:30. We did not. When we arrived at the Palm Harbor location we were told that someone should have contacted us to offer a different location for the pick-u...
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
Make sure you check the truck and know your insurance they ask a lot of questions.
Distance
200 mi
Cost
$300
Per Mile
$1.50/mi
Sq Ft Moved
900
As a moving company, Budget was really good. Truck was ready and pick up was smooth. HOWEVER, what gets them the rating is the actual condition of the truck. The brakes likely need to be replaced o...
Distance
1,400 mi
Cost
$1,300
Per Mile
$0.93/mi
Sq Ft Moved
1,700
Nice truck. Good gas mileage for 16 ft box truck. Staff at pick up was very helpful and had smiles. Norfleet Dr Winston Salem, NC 27105 United States
Distance
180 mi
Cost
$233
Per Mile
$1.29/mi
Sq Ft Moved
—
Steve & Mark was Great
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
Unfortunately all of the 16' and similar size trucks had been rented from the rental companies before we could schedule. We snagged one of the few 12' trucks left and made some compromises. It worke...
Distance
1,362 mi
Cost
$3,300
Per Mile
$2.42/mi
Sq Ft Moved
600
There were huge problems in picking up my truck, including a change of pickup location and in rental fees. By the time I had it all sorted out and arrived with the truck, the helpers I hired had alrea...
Distance
1,400 mi
Cost
$1,375
Per Mile
$0.98/mi
Sq Ft Moved
550
The Budget staff were GREAT. They are kind, professional, and accommodating. After hours dropoff is available and simple. The inside of the truck was clean and stench-free. The pricing was great. I wo...
Distance
45 mi
Cost
$70
Per Mile
$1.56/mi
Sq Ft Moved
1,100
1 week before my scheduled move Budget cancelled, with no explanation. I called and found out that corporate agreements with UPS trump private customers. Bad form, Budget!
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
I rented a 16 ft truck with a full-on dolly for my car. When I arrived at their office the truck was ready. I asked for help from a lot worker to guide my car onto the dolly and they refused. Then th...
Distance
1,300 mi
Cost
$1,431
Per Mile
$1.10/mi
Sq Ft Moved
900
I had an 8:30 am reservation. despite the office hours being listed as 7:30 am-6:00 pm---no one showed up until 9:20. I rented a 12 foot box truck. One truck would not start, the other one had a fl...
Distance
650 mi
Cost
$655
Per Mile
$1.01/mi
Sq Ft Moved
1,100
Affordable compared to U-Haul
Distance
300 mi
Cost
$900
Per Mile
$3.00/mi
Sq Ft Moved
2,500
My rental pick-up was easy enough, but the guy forgot to include the dolly and moving pads I pre-paid for.
Distance
320 mi
Cost
$500
Per Mile
$1.56/mi
Sq Ft Moved
1,100
I was fortunate to receive the last truck in a very large radius. Budget reps on both ends phenomenal even though dealing with all the hardship and chaos from the storm
Distance
190 mi
Cost
$300
Per Mile
$1.58/mi
Sq Ft Moved
1,000
Had a flat tire with a broken stud and was stranded in Sturgis South Dakota on the side of the highway. When we called budget roadside assistance for help they sent out a company specializing in semi-...
Distance
1,600 mi
Cost
$1,750
Per Mile
$1.09/mi
Sq Ft Moved
825