TOP STEP MOVERS LLC

(4.9 out of 5 / 148 reviews)

Asheville, NC / Moving services within 50 miles

Booked on 513 moves through HireAHelper

148 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

5 years in business

Asheville, NC / Moving services within 50 miles

Booked on 513 moves through HireAHelper

148 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

5 years in business

Get to Know TOP STEP MOVERS LLC

We are experienced local movers here to provide you and your family with a high quality move for less. All of your items are handled with care, as if they were our own. 20 years experience in moving. Top Step Movers are hard working, reliable and dependable moving labor helpers who care. Moving can be very stressful, let us help you take some of that stress away. WE WILL LOAD / UNLOAD YOUR RENTAL TRUCK, ABF TRAILER OR STORAGE PODS

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Asheville area customers. Unedited, unfiltered reviews of TOP STEP MOVERS LLC.

4.9
148 reviews
97%
3%
0%
0%
1%

Karel C

(5) 10/20/2021 Asheville

I have moved many times and observed pro movers load a truck. Joe is an absolute genius. He packed my pod so well he got everything in including stuff I was prepared to leave if it didn’t fit. I would recommend him for any job.

Thank you Joe.

Oscar E

(5) 10/22/2021 Marion

The gentlemen were on time, courteous, and very efficient! I guided where I wanted boxes and items to go and they accommodated. Great job! Highly recommend them!

James W

(5) 10/18/2021 Lake Junaluska

The two men were here on time and did a great job!!! Thanks James

Emerson C

(5) 10/16/2021 Burnsville

These guys have helped us unload trucks twice now, and have done a great job! They really came through and helped us by being flexible and rescheduling to a new time when we ran into trouble getting our truck to the site.

Erin K

(5) 10/11/2021 Asheville

Couldn’t be more pleased, the team that showed up was efficient and professional, all my furniture was handled with care and placed where I needed it. Will def use again!

Patricia B

(5) 9/25/2021 Waynesville

After an unexpected breakdown with my rental truck caused an unavoidable delay to my arrival time, Top Step kept in touch with me and rescheduled my move-in time without issue. They were friendly and efficient and I'd recommend them wholeheartedly!

Angela A

(5) 9/27/2021 Waynesville

Great job! Nice guys. Came in quickly, did their job and left. Got everything done in less than an hour.

Angie M

(5) 9/27/2021 Spruce Pine

My guys were absolutely the best! They were efficient and did a stellar job. Careful and considerate. Completed the job ahead of schedule. 100% better than the guys that loaded the pods. Highly recommend Top Step Movers.

Barry B

(5) 9/2/2021 Lake Lure

On time and was very professional and friendly. Efficient and we’re careful with our items.

Mover's response:
Thanks Barry, for the five star review. Stress free movers here to help, look forward to helping you in the future.
- TOP STEP MOVERS LLC

Jennifer H

(1) 8/19/2021 Arden

We hired this company to pack up some last-minute things such as food and books and load boxes into a Uhaul truck. I asked ahead of time if they needed boxes, they said no, they had supplies. Ok fine. I had to work so I agreed to leave the house and truck unlocked for them. It started raining so they took a break and said they would call when they started again. Ok, reasonable. But the rain stopped and I didn't get any call. I headed to the house after work and they were there loading... which I thought was good until I walked up. None of them even acknowledged me, and one guy was just standing around. Another guy knocked over bicycle on the garage floor and said nothing. Then I discovered that some of my book boxes were WET to the point of falling apart. One of the guys started complaining that we seemed to expect them to pack... well, yeah, you list that as one of your services, we requested that and PAID for it. Then, I saw that the boxes they used were old broken-down ones that had been sitting in the garage for a long time. If those wouldn't have been there, what would they have used?? To secure the flaps of the boxes, they had used electric tape. And after they "finished," I discovered two closets still full of stuff.

And here's the crappiest part of all: one of these jerks actually took the last two fruit bars out of the box in my pantry, ate them, and then put the empty wrappers back inside the box. Save yourself a lot of stress and DO NOT HIRE THEM.

Mover's response:
Wow!!! Your mother said you are a writer, but I did not catch the part that your stories were fictional. For a true account of "Top Step Movers" Please read our other reviews. Thanks, Top Step Movers.
- TOP STEP MOVERS LLC

Service Area

We handle moves within 50 miles of Asheville, NC 28804.

Get To Know Us

What can a customer expect after booking with you?

We call every customer to confirm that all the information that hireahelper sent is correct.

What can a customer expect on moving day if they hire you?

Top Step Movers are hard working, reliable and experienced movers.

How should a customer prepare for moving day?

Do a walkthrough and point out any concerns you have.

What types of moves have you handled?

All types of moves LOAD / UNLOAD RENTAL TRUCK, ABF TRAILER OR STORAGE PODS. local, long distance, office moves and inhouse moves.

What's your favorite part about being a mover?

When the customer realized they pick the right movers.

What training do you provide your crew members?

I trained every crew member myself.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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