HireAHelper's Review Of S & L Express Moving Services - A Local Bloomingdale Moving Company

(4.8 out of 5 / 2,814 reviews)

Bloomingdale, IL / Moving services within 30 miles

Booked on 9,691 moves through HireAHelper

2,814 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

19 years in business

Bloomingdale, IL / Moving services within 30 miles

Booked on 9,691 moves through HireAHelper

2,814 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

19 years in business

 

S & L Express Moving Services — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including S & L Express Moving Services. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with S & L Express Moving Services

With over 7600 confirmed moving jobs and 100% RELIABILITY..... S & L Express Moving Services is dedicated to providing the finest selection of service providers for moving, driving, stocking, packing/unpacking etc... We are particularly interested in providing World Class Customer Service because our customers deserve nothing less.

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Credentials

Licensed Business:
License Number
83-4282192
Issuing City
State of Illinois - EIN
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
DOT:
MC #
DOT #
3260303
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

S & L Express Moving Services Moving Reviews in Bloomingdale

These are real Bloomingdale area customers. Unedited, unfiltered reviews of S & L Express Moving Services. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
2,814 reviews
87%
7%
2%
3%
1%

Sandy B

(4) 7/22/2016 Chicago

The 2 guys were really good about calling me and letting me know where they were and quickly moved our stuff on 98 degree day. What was estimated to be a 2 hour job was slightly over an hour. Professional and polite

Mover's response:
Thanks Sandy, we really appreciate the business.
- S & L Express Moving Services

Gina W

(5) 7/18/2016 Carpentersville

Great service from a great group of guys!

Mover's response:
Thank you Gina!
- S & L Express Moving Services

Edward L

(5) 7/22/2016 Sycamore

Called ahead of time saying that they would be about 30 minutes late so they were considerate. Did what they were supposed to do in a timely manner. Polite and professional.

Mover's response:
Thanks for the 5 STAR rating Edward
- S & L Express Moving Services

Mike And Kate R

(5) 7/22/2016 Sycamore

They were great! We really appreciated all their help. Terrific job!

Mover's response:
Thanks guys... We appreciate the business...
- S & L Express Moving Services

Carrel S

(4) 7/8/2016 Chicago


Were they on time? Yes
Were they prepared for the job? No, they didn't bring any of the items requested on the work order. Stated the equipment requests were not on their work order. Equipment: Furniture Dolly 1 No Fee
Equipment: Hand Tools for Assembly 1 No Fee
Equipment: Handtruck 1 No Fee
Did they work hard? Yes! They were very nice and polite. As professional packers I expected they would have aids such as shoulder harnesses to aid themselves and prevent injury in moving large & bulky furniture items. They muscled all the furniture and I was concerned a few times that they were going to injure themselves.
Were they respectful of your property and goods? Yes but some items were not properly wrapped and minor damage occurred to one dresser due to improper wrapping.
Would you use them again? Maybe

Mover's response:
Thanks for the 4 start review Carrel. We appreciate your feedback.
- S & L Express Moving Services

Don B

(5) 7/13/2016 Lake In The Hills

Timely, and hard-working!

Mover's response:
TY Don..
- S & L Express Moving Services

Joe S

(2) 7/10/2016 Chicago

The Good: They were communicative and showed up on-time and in short-notice. The Bad: They were slow, inefficient, and pretty lazy. The truck could easily have been unloaded in just over an hour, but it took two. Not a huge deal... we booked 2 hours anyway. But the 2 pieces of furniture that were built in 1841 that we said many times to be very careful with, they were not. It wasn't even an accident. They dropped it forcefully onto the ground from the truck, snapping off a large piece. We took pictures and talked about it with the guys on the site who said to call the manager Deshaun who would make everything right. A week later when we connected, he said he couldn't help me since I didn't purchase insurance. So I was told that if I don't have insurance, the movers can really do anything they want to our property, and it's at our liability. Great customer service. We'll tell our extended family that Deshaun isn't liable for the family heirloom if we don't buy his insurance, and I'm sure they'll be cool with the situation. Deshaun didn't even apologize. Really? At least be human and display some degree of empathy. Needless to say, I would not recommend and will not be using S&L again.

Mover's response:
actual texversation between Joe and myself:

Thanks you. Again, in the future I would high recommend purchasing insurance for an item of such value and crating it. A piece that old is very fragile and although my team exercises extreme caution, a fragile piece like that can be damaged easily. We are never careless with our customers belongings. If you send me some clear pictures and an estimate for repair, we will be willing to assist in some way depending on the cost(more, but wouldn't fit)
- S & L Express Moving Services

John B

(5) 6/29/2016 Hoffman Estates

The guys did a very good job loading my pod. They used up just about every square inch of space. They were a little late arriving, but they worked hard once they got there to get it all done. They were also very courteous.

Shane H

(4) 7/9/2016 Grayslake

All three guys were great, very personable. They showed up on time, got right to work, and we're very helpful in general. My only complaint is that some stuff did get damaged that wasn't wrapped. If they'd told me that they didn't have enough blankets, for things like wooden dining chairs, I would have gotten more, or had them wait to load them so I could have wrapped them myself. So as long as you provide tons of moving blankets (you really can never have too many) they were fantastic to work with. They were very respectful of my family and property, and they were able to stay an extra hour. My truck was packed to the gills, and they made use of every inch of space. Everything they were able to adequately wrap was in mint condition.

Mover's response:
Thanks for the review Shane. Yes, we require plenty of furniture pads. We ALWAY recommend the pads when talking to our customers and beg them to have an adequate supply. The furniture pads can be rented from the truck\container company for approximately $10 a dozen and is the best investment that you can make. They are VITAL to a move.
- S & L Express Moving Services

Taryn R

(5) 7/15/2016 Chicago

They did a great job....They arrived right on time, got us moving in pretty quickly, and were extremely helpful. I highly recommend these guys.

Mover's response:
Thank you Taryn. We appreciate the business
- S & L Express Moving Services

Get To Know Us

What can a customer expect after booking with you?

Excellent customer service

What can a customer expect on moving day if they hire you?

Our customers can expect a call with an estimated arrival time, a friendly attitude, helpers handling items with care, and efficient helpers

How should a customer prepare for moving day?

We've noticed that customers who have items already packed and furniture items wrapped save time and money. However, we are more than happy to assist with any of these task the day of the move, just please book adequate time if any of these services are needed

What types of moves have you handled?

We handle any local moving needs commercial or residential

What's your favorite part about being a mover?

Our favorite part is seeing customers looks of relief after we've assisted them and also knowing that our company assisted in minimizing some of the customers stress that comes along with moving

What training do you provide your crew members?

Our service providers and sub-contracted and most already have the needed skills to perform the job. I've heard that they stay updated by actual on the job experiences dealing with unexpected issues and how-to video guides available online

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Furniture dollies are available upon request for an additional $25 charge [not available at all locations], ($25.00/ea.)
Hand tools for assembly:
Hand Tools for Assembly are available upon request for an additional $10 charge [not available at all locations], ($10.00/ea.)
Hand truck:
Hand Truck are available upon request for an additional $25 and Appliance Dollies are $40 [not available at all locations], ($25.00/ea.)
Plastic wrap:
$30 for the first 5 item and $5 for each additional item wrapped [not available at all locations], ($30.00/ea.)
Rope:
We perfer our customers procure rope, however, we will offer it for an additional $15 charge [not available at all locations], ($15.00/ea.)

Hours

Sunday: 10:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$99/hr
for 2 movers after 2 hr min