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Move Help 911

(4.9 out of 5 / 8 reviews)

Charlotte, NC / Moving services within 25 miles

Booked 36 times through HireAHelper

8 Verified Customer Reviews

Closed Today

3 years in business

Charlotte, NC / Moving services within 25 miles

Booked 36 times through HireAHelper

8 Verified Customer Reviews

Closed Today

3 years in business

About Us

We're a group of moving industry professionals with years of moving experience. We offer loading/unloading, packing/unpacking and furniture assembly. We come prepared with hand-trucks, dollies, tools, rope, plastic wrap, and moving pads (if applicable). You can rest assured your belongings will be treated with the utmost care.

Credentials

Uniformed crews:
I offer uniformed crew members :
Yes

Moving Services

Move Help

Day Labor

Reviews

Real Charlotte area customers. Unedited, unfiltered reviews of Move Help 911.

4.9
8 reviews
88%
12%
0%
0%
0%

Jim S

(5) 10/1/2019 Matthews

To begin, Michelle was wonderful to work with. She was so flexible and understanding of my situation. She knew exactly how many, for how long and who to send to unload my 2 Pods. As far as the movers go, Chris and Arnett were the best. They were hard workers, very professional and very easy to work with. I would definitely recommend this company.

Stephanie M

(5) 7/14/2019 Rock Hill

They showed up early, and worked hard the entire time! I lived in a 3rd floor apartment, so I needed help loading my moving truck, and these guys worked for 3 hours straight in the SC heat and humidity. They did a great job packing the truck so nothing would shift during my move (and nothing did) and to make the most of the space available in the truck. Would 100% use them again and would recommend them!

Derek M

(4) 6/24/2019 Charlotte

Overall the service was good. Two fairly minor issues I had was the communication on the moving day and there was a mistake on packing the truck. I was not contacted the day of informing me when my helpers would arrive. When I spoke to confirm the booking I was told 2-4pm. The helpers called me when they were at my door at 1pm and I was still picking up my rental truck. There was a large dresser that was not placed in the back of the truck along with the other heavy items, making it a hazard and putting breakable items at risk. The helpers were courteous and helpful, I was happy with the service other than those two incidents.

Amanda H

(5) 5/21/2019 York

The three guys that helped unload my pod did a great job. They were on time, and finished about 45 minutes early - leaving plenty of time to help put furniture back together. It took me and one other person about 4.5 hours to load the pod, and they unloaded it in a little over an hour, moving everything to their respective places in the new house. They got to work quickly, and seemed to never tire. They did leave a few scuff marks (which is to be expected when moving into a 2500 sf house - though the one on the ceiling really took talent haha). But there was no damage, the work was done quickly, and with a great attitude! I would definitely recommend them again.

Mover's response:
Thanks so much for the kind words Amanda. It was our pleasure.
- Move Help 911

Doug W

(5) 5/1/2019 York

Great movers. Would definitely use this company again.

Mover's response:
Thanks Doug. It was our pleasure.
- Move Help 911

John L

(5) 4/26/2019 Charlotte

Very nice people and conscientious.

Mover's response:
Thanks so much for the kind review John. We strive for customer satisfaction.
- Move Help 911

Adela T

(5) 4/27/2019 Charlotte

They did absolutely amazing they wrapped everything pad everything right quick fast in a efficient there where you are taking care of my furniture as well as monitoring the time they had great attitudes I will hopefully not have to move for a good long while but if I ever do I will definitely call them first before anyone else

Mover's response:
Thanks so much for the kind review.
- Move Help 911

Adia G

(5) 4/28/2019 Rock Hill

My daughter said they were absolutely wonderful, efficient, friendly, nothing damaged. She would definitely recommend them again. The helpers she had were Drake and Dwayne.

Mover's response:
Thank you so much for the awesome review Adia. We strive for customer satisfaction on every move.
- Move Help 911

Service Area

We handle moves within 25 miles of 11709 Freuhauf Dr, Suite 132, Charlotte, NC 28273.

Get To Know Us

What can a customer expect after booking with you?

Customers can expect a prompt follow up to understand the details of your move.

What can a customer expect on moving day if they hire you?

Customers can expect their movers at their origin destination on time and ready for the job.

How should a customer prepare for moving day?

Be sure all of your belongings are packed and prepared for loading.

What types of moves have you handled?

We have conducted long distance moves along the east coast, office moves as well as local moves varying in size from studio apartments to 7,000+ sqft homes.

What's your favorite part about being a mover?

Our favorite part of being a mover is being able to provide top notch service and seeing the smile on our customer's faces after a job well done. Moving is a stressful time and we enjoy taking that load off of our customers.

What training do you provide your crew members?

We provide video as well as hands-on training of proper truck loading, unloading and correct packing techniques.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly:
always included, no fee
Hand tools for assembly:
Tool set with cordless drill included. [always included, no fee]
Hand truck:
always included, no fee
Plastic wrap:
$20.00/ea.
Rope:
$5.00/ea.

Hours

Sunday: 1:00 PM - 6:00 PM
Monday: (not available)
Tuesday: (not available)
Wednesday: (not available)
Thursday: (not available)
Friday: (not available)
Saturday: 8:00 AM - 9:00 PM
Hourly Price
$74/hr
for 2 movers after 2 hr min
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