Movers in Germantown, MD
Our customer review rating is:
4.9 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
Can assist with loading and unloading, we are professional and speedy, check out our reviews and book us today! Can assist with loading and unloading, we are professional and speedy, check out our reviews and book us today!
|Sunday:||7:00 AM - 9:00 PM|
|Monday:||7:00 AM - 9:00 PM|
|Tuesday:||7:00 AM - 9:00 PM|
|Wednesday:||7:00 AM - 9:00 PM|
|Thursday:||7:00 AM - 9:00 PM|
|Friday:||7:00 AM - 9:00 PM|
|Saturday:||7:00 AM - 9:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- [upon request, no fee]
- Hand tools for assembly:
- [upon request, no fee]
- Hand truck:
- [upon request, no fee]
- Just for loading and unloading [upon request, no fee]
999 Customer Reviews:
These reviews are from past customers who booked Samuel Services through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
Helpers arrived promptly, ready to work. After a few minutes discussing the moving logistics they got right to work. I was moving out of an apartment building and the freight elevator was on the other side of the building but they maximized the amount of boxes and furniture they could take in each trip to load the truck effici…Read Moreently. They packed their dollies (the truck too!) like a perfect game of tetris. After loading, we drove to my new townhouse for unloading. They were very careful to maneuver my furniture around the tricky corners of my staircases and left each box in the room I had denoted on the boxes. Despite several flights of stairs they actually finished the move in less time than I had expected. Overall, very hard working, careful, and efficient movers.
I'm always cautious about having workers in my home. I've used Hireahelper before and Samuel Services. I like the fact that they show up on time, come in and get to work. There is not a lot of chit chat and asking me personal questions. Great job.
Awesome service! These guys showed up and moved a completely stuffed 20' uhauls worth of stuff up three flights of stairs in the rain. And they did it in an hour less than we had booked for. Great service, would definitely recommend to anyone!
These guys were awesome. Hit the ground running. All i had to do was point at what needed to be moved and then get out of the way. They packed my container perfectly as well. No wasted space at all. HIGHLY RECOMMEND. Will be using this service again for sure.
The guys showed up on time and got the job done within the time allotted. Everything was done per my request but a mistake was made in reassembling the bed. However, I called the owner of the company and he sent the guys back the next day to rectify the problem. Overall I am satisfied with the service and the job they did.
They did a very good job packing the truck. They worked reasonably quickly and were responsive to instructions and patient as well. The only negative point was that they did not call with an ETA and then claimed to have arrived 15 minutes before they actually did. Nonetheless they rank at the top of the movers I have used previ…Read Moreously. I would strongly recommend them.
I had a great experience with Samuel Services. They arrived at the end of the hour window time frame, were efficient, careful and fast. When something wouldn't fit through a doorway, they took the door off of the hinges, instead of just walking away. I would definitely use them again in the future.
Showed up on time, were polite and ready to work. They were very careful not to scrape against walls. They even took down one picture that might have been in their way, then they re-hung it afterward. They finished the job well under 2 hours. Would use again.
The movers called the morning of our move and asked if they could come over 30 minutes earlier than scheduled, that was wonderful. They showed up, assessed what needed to be moved out of the apartment, down the stairs and into the truck and got to work. They packed up the truck in less than 45 minutes and followed us to our new …Read Morehouse. There they unpacked the truck and moved things into the designated rooms (some stairs up and down). We had booked the service for two hours but were completed in under 1.5 hours. The movers showed up ready to go and hauled and packed furniture/boxes without needing direction. We were impressed by their professionalism, strength and speed with which they accomplished the move. Thank you, Samuel Services, for turning our dread over having to move into an extremely positive experience!
Here is an honest review for you. Jose and Jorge arrived to my site 20 minutes early. They patiently waited for me to pull my moving truck up and unload it. They immediately assisted me in moving the trailer. Before I could blink, they were taking stuff out of the vehicle and putting it into the house (where I told them, of cour…Read Morese) via three flights of stairs. They helped assemble my bed and fan. And, they removed all of the trash and boxes. I had a big truck and two hours pre-paid, and it only took them an hour. I was absolutely blown away. No problems, no damages, very friendly, and quite punctual! These guys are fast. Be sure to tip them; they deserve it and really appreciate it.
The guys were on time, were professional and did a good job. I didn't feel my things were loaded as well as they were with the crew I hired from Ca. to load me up on the original move to Md. I'll be relieved to know everything comes through Okay when my POD gets to Ca. This Md crew didn't use much rope to secure things wherea…Read Mores the Ca crew secured continually. The guys were very respectful, worked hard and handled my things with care. It was the appearance of not being loaded and packed well that concerns me and hopefully I'll be wrong and my things will be okay on the other end of my move.
We were so amazed at how quick and efficient both men worked. After a long trip from Upstate we definitely needed the help and it was one less thing we had to worry about. We were so happy that we chose this company and will definitely use them for any future needs.
I have used Samuel services before and had a wonderful experience. The movers unloaded everything in just one hour for the first move. For this move, it took the movers almost two hours to just load the furniture (which was the same amount that was unloaded the first time). They were very slow and didn't handle my furniture with…Read More care at all. I witnessed them placing our sofa on its end and scooting it on the concrete completely unprotected even though I provided all materials to protect the furniture. This move ruined my experience with Samuel services and I will be using another company in the future.
These guys are amazing! They came on time and got right to work. They did an excellent job loading the truck and organizing it so that nothing shifted. They were friendly and worked hard to get the job done. They even finished early. Will DEFINITELY use again!!!!
Samuel Services provided great service right from the beginning till the end. We had a very small job for them but they performed work with utmost importance. They arrived on time and were ready to start the work. The job was finished in a timely manner. I highly recommend them and would definitely use them again if need be.
Excellent Job. The arrived a few minutes before the appointed time. They immediately sized up the job by touring the place with me. They put the truck in an optimal location and started loading. They worked hard and continuously and careful until finished. Furthermore, they finished faster than my expectations...and I've mov…Read Moreed more than 10 times in my career. I not only would use them again, I would seek them out to help next time!
I am so sorry for the Delay but the Hired Helpers from Samuel Services were superior. They completed the job in record time. they were very thorough. Didn't bump or bruise a single wall. Most of all they were very pleasant. I WOULD DEFINITELY CONTACT THEM AGAIN! Thanks so much
I hired them for Saturday, January 26. All I needed was help with packing the moving truck. They were on time and efficient, handle my furniture with care and secured everything properly in the moving truck for my long drive to Georgia. Job was completed a little under 2 hours.
The team was very cooperative and flexible with weather changing/affecting my schedule to get to apartment. Team arrived on time. Came prepared with dolly, back support, gloves. Completed the job in 1 hour. Very professional. Efficient service. Would highly recommend them again.
I can’t say enough positive about this process and service. Communication was great and the personnel was hard working, timely, and knowledgeable. They arrived on time and were very helpful. I will will definitely recommend this service and use them again!
I needed to move my appointment time because of the stupid apartment I was moving out of, and Sam accommodated the change with no problem. He and his helper came ready to work and did a great job of protecting my glass bookcase so that it survived stop and go traffic. Would definitely recommend.
Please make sure this company gets more work, I can’t say enough kind words about them. They worked hard the whole time and cared about my belongings. Of course, today of all days it began to snow and they still came on time and ready to work in the snow, ice and cold. This is a wonderful company!!!!
I made my reservation very late at 11pm for services on the the following day at 10am. I didn't even had to call them at 8am, they called me at 07:53 to confirm the booking. They told me what time they'll be arriving and they were very dead on time. They were ready to work, the minute they parked their car. They worked hard and…Read More very efficiently. They're very experiencing with packing they they know how to pack and save space on a trailer. One of the helper's name is Walter, he's very knowledgeable. I booked for 4 hours and these two men did not stop working the whole time. I would definitely use them again.
It was my first time using movers so I was a little skeptical, but they did a phenomenal job. Showed up on time and got straight to work. They even detached the back from my recliner and reclining couch without me having to ask. Everything was wrapped up nice and neat and they filled the truck like I've never seen before. Not a …Read Moresingle scratch on anything. Consummate professionals for sure. I would definitely use them again in the future and recommend them to anyone.
Our helpers arrived on time, prepared to work. They worked hard and did whatever was asked of them. They handled everything with care and efficiency. They were so proficient that my brother felt they had accomplished his goals for the allotted time and sent them home early. We certainly hope that they are rewarded by their c…Read Moreompany for their ability to get things done well before the two hour mark. We will certainly keep their information on file for future needs.
The hardworking team of two did an amazing job at fitting our family home into a POD. There was not an inch of space left in that POD. They also took special care of our furniture and re-wrapped it for us. I would use them again and I hope the movers we have hired in SC to unload are as good as Samuel Services.
Listen I’m not the easiest person to get along with. That’s why it’s rare that I have workers in my home . This crew was perfect! They came in, did what they were supposed to do and left! They may have said three words the entire time. Just like I like it ! There was no hey, can I use your bathroom or hey where do you work? They…Read More did the job and left! I love it !
They were very courteous & dependable. Showed up on time. Worked very fast - assumed 2-hrs & planned on a possible 3rd hour - and they were done in 1.25 hours. They were very careful with furniture. Nothing was damaged at all. Would definitely hire them again!
They took charge as soon as they arrived. My wife had an idea of how we wanted the truck loaded but they moved so fast that we barely had time to clear things off, etc. (which was our own fault for not staging well enough) and we figured since they are the professionals, let them do what they do best. They loaded extremely fast…Read More BUT they made sure that every piece of furniture was wrapped and protected from damage.
Jose and Mario were terrific. They were on time and friendly throughout the whole move. They came with a hand truck, even though I didn't request one. Even helped me park the truck on the street. They moved swiftly - I booked for the two hours but they finished loading my 16' truck in one hour. I was impressed. The method t…Read Morehey used to load kept everything in tact for my drive from DC to Philly, so nothing shifted or broke in transit. I would recommend these fellas any day of the week. Fast service with a smile!
My movers showed up on time and were prepared for the job, which was to pack two relo-cubes. They were very efficient and expertly packed the cubes. They were respectful to me and my property and household goods. I would use them again and highly recommend them.
They were on time, very professional and courteous. They were all business and very exact. They did an excellent job of loading and securing furniture. I drove 500 miles including tthrough the mountains and nothing shifted. Very exceptional job!
These two guys were awesome! They arrived right on time, got right to work, and did the job quickly while still making sure my stuff (and the walls!) were safe. Despite it being a three story townhome, they didn't complain, didn't charge extra, and were still so quick! Definitely recommend them!
They were earlier than expected but that did not matter. The were prepared for the job. They worked very hard. They were respectful of our property and goods with one exception. Two wooden file cabinet were broken. I asked them if i should remove the contents, and they said no. Evidently they were heavy and they came apa…Read Morert. When we unloaded they were coming apart. They missed a couple of items but that did not matter. No I would not use them again.
The movers were prompt and did a wonderful job! They were very prepared and attentive to our needs. We had certain items that we wanted near the door of our truck for easy access during our move, and they adjusted accordingly. They worked very hard and efficiently, and loaded our stuff so well! We will definitely recommend them …Read Moreto everyone!
Prior to my move, Samuel Services (Wualter) was extremely responsive to my questions/call. They were prompt, prepared, courteous and worked non-stop (up 3 flights of stairs) taking great care of valuables. I would highly recommend them for a move and would definitely use Samuel Services again!
Arrived right on time, brought good equipment, and worked hard to move my belongings carefully yet quickly. Put furniture and boxes just where I wanted them in the new place and helped with set up of bed. Would definitely use Samuel Services again.
On time. Did their job in time allotted. Friendly. Got on my daughter a bit for not being prepared, but they were totally right, which she admitted. Got three rooms worth of stuff and two dozen boxes into a 16-foot trailer with few inches to spare. No movement of anything during an 1,100-mile trip.
Excellent service. Showed up promptly and after quick discussion of job requirements they went straight to work. They treated my furniture sndnhkuse as if it were their own and caused 0 damage even carrying a sleeper sofa down a tight staircase that required 3 turns. Highly recommend.
We had a great experience working with Samuel Servies. The guys were on time, they took good care of our belongings, they didn't have any issue with the trek from our POD to the freight elevator, and they finished the job within the time we had selected. They even put boxes and furniture in the appropriate rooms instead of just …Read Moreleaving them all in the front room. We would absolutely use this company again the next time we move.
The guys were great. They arrived in the window they siad, helped me get everything into the pod quickly and on time. I was a bit disorganised and they were very patient and helped me repackage/recommend re packinging a few items to make sure they wouldn't get damaged. Timely, nice guys, and got the job done in less than the tim…Read Moree I booked for. Would hire again.
jose and frank busted their butts for 3 hours. they were on time and brought 2 hand trucks, jose was in charge and obviously has a lot of packing experience. he had me lead him around and tell me what was going in the truck so that he knew what order to pack it all in. they were just what l needed. thank you…Read More and them !
I'd hire Samuel Services again in a heartbeat. The two movers arrived on time, worked non-stop moving the contents of our one-bedroom apartment down a flight of stairs, across the street into our new 2-bedroom up a flight of stairs. They were prepared with the hand trucks and furniture dolly we requested, but what was an added b…Read Moreonus was how respectful they were by being so quiet throughout that they didn't disturb our sleeping newborn!
They showed up on time to pack our moving truck and they were polite. However I had two problems that would prevent me from using them again. First, the movers who unpacked our truck were surprised that these guys had not tied off our belongings in the truck much more carefully. One of our cabinets was damaged and some items arr…Read Moreived broken because they had not been tied off. Their ad said they provided rope but that turned out to be inaccurate because I had to give them some rope. Second, I underestimated the amount of time I needed them for (I reserved two men for four hours). When the four hours was up, they left very abruptly. We still had a giant pile of stuff in our driveway needing to be packed into our moving truck. I was under the impression we could hire them for additional time if we needed them, but apparently they had another job and they were unwilling to push that job back a little or come back later. I ended up having to hire a bunch of neighborhood college kids to finish packing our truck. This is partially my fault which is why I am giving them three stars instead of one, but I really do wish they would have tried a little harder to help find a solution for us instead of literally just walking away with the job left unfinished.
They showed up on time, with their trolley in tow. I was skeptical at first, having lots of heavy wooden furniture and never before used moving services; however, they did a great job. All the furniture was moved cautiously but efficiently. No glass was broken, no surfaces were scratched, and despite the heat they kept up the ha…Read Morerd workand finished before expected. If I ever move again, I know who to call.
Had a good experience with Samuel Services movers. They showed up on time and even though the rental office was not open to get keys and elevator, they got right to work! Never stood around for a minute. They were able to navigate a tricky loft with spiral staircase with no problem. Also helped me arrange rugs and furniture. Tha…Read Morenks guys!
They really took their time to make sure they weren't going to damage anything. I had a milling machine(250lbs) and lathe(160lbs) to move. Very awkward shapes and very limited ways to carry. They got the job done and even help to set up the equipment. With all that, they still finished in an hour(2 hour minimum was understandabl…Read Moree). I was very happy with their service, they were scheduled to arrive at 4-5pm(There was a miscommunication, and they were scheduled on Sunday, instead of Thursday. I called Thursday and they said they could be there between 4-5). They called to see if they were needed earlier(which I was ready by 2), they arrived at 3 and everything worked out perfect. Would definitely use them again!!!
**** I do not want my name or any part of my name used for this review**** We were so very pleased with the men who helped us. We had a complex move that changed last minute and the men went right along with our plans and were life savers. The condo would no…Read Moret allow a Pod to be parked over night so we had to switch to a Uhaul having to be packed with the items from the condo and then driven to the pod where the items were to be moved again. The men followed the Uhaul and happily unloaded the Uhaul and loaded the Pod. They were very careful with the items. They were on time and worked very hard. We would love to use these men again
Overall, the guys worked hard and did a good job. We requested 2 guys for 2 hours between 8am and 9am; to simply move our bigger furniture from one building to another next door. I got a call a few days before the date, and was told they would arrive at 8am. They arrived about 8:15am and got right to work. As for preparedness, t…Read Morehey had a handtruck and H dolley on-hand to help them at times when needed. I also found to be clever at times in how they carried some stuff - in order to get them through doors. And like I said, they worked hard. The older guy in particular was all business - which I appreciated. Overall, we found that they were generally respectful and careful when handling our stuff. (I also had padded some sharp corners that I thought may cause tears in our stuff -- which I'm glad I did) They were a little grumpy - which I would be too if I had their job - but, at the end of the day, they worked hard and completed what we needed after only 1.25 hours. Would use them again.
Punctual; careful; respectful; and great packers! They were waiting for me when I arrived at the appointed time with the truck. They had to use geometry to pack everything in the tiny truck and then had to re pack it all in a tiny storage unit. Despite the challenges, they were kind and professional. Definitely a great tea…Read Morem!
Simply stated - EXCELLENT service! Two guys showed up on time in the rain. They were organized, and professional. They worked hard for 4 hours with minimal break time (if any). They did an excellent job of packing the truck and showed true concern for our home and belongings. Worth every dime and would absolutely use them again …Read Moreor recommend them to friends and neighbors!
The two guys that came were great! They came on time, scoped out the job, and then started packing. They were extremely nice and worked diligently to get everything packed and organized in the 2 hour timeframe. I would consider hiring them again and work specifically with these two gentlemen. They were really awesome.
My movers were right on time, equipped, and exceptionally polite and professional. They finished what I thought was going to be a major job in only a little over one hour! Highly recommend, and will be using again when we move to a new office.
They were excellent! I was a bit concerned because no one called after I made the reservation. I finally called to confirm we were set, but on the day of the move any concerns I had disappeared. The movers arrived promptly and immediately set to work. They looked over what we had, checked out our truck and the path from our a…Read Morepartment and went to work at an incredible speed. They were friendly but very professional and focused on getting the work done quickly and well. They handled our things and packed the truck with great care. The truck was unloaded today after a cross-country trip. They clearly knew how to pack a truck and, as a result, everything arrived in good shape. I would definitely use them again and recommend Samuel Services highly.
They are punctual, in fact, they arrived 30 minutes early. They work fast. They're very efficient. Jose and Jorge are very hard working guys. They are careful handling our things. This is the second time we've used Samuel Service through Hire-A-Helper service. I recommend them. In fact, we'll use their service again in the…Read More future. Maria & Carlos
Walter and Javier were very qualified and very professional. This is the first time I have used this service and I wasn't sure how to gauge the time needed to pack the truck I rented. I booked 3 hours just to be sure there was enough time, but we only needed 1 hour. If your service is to be used properly and referred to other…Read Mores there has to be a better way of estimating the time needed to do the job. I over estimated because I didn't have any other backup to do the job.Please let me know how you handle this type of issue.Thank you, Duncan
These guys were on time and worked their tail off for two plus hours. Carlos was amazing!!! A 17' truck wasn't available so I had to rent a 15' truck. He made it all fit with 6" to spare. I can't say enough about these guys. They were a God send for me. Well worth the money!!!!!!!
Very speedy, took exactly how long we thought it would. They brought their own dolly's and straps to tie down inside the truck. No damage to any walls or anything inside the new house. They even blocked off space for me to change lanes in my huge uhal while on the road. Reasonable price too. I say use these guys for sure.
The two gentlemen who came were to help us unload several storage pods and a moving truck were amazing. They did not stop! They unloaded everything in under two hours. They were careful with our stuff and did not hurt anything or our new home. I would recommend them to anyone.
Arrived on time and started working right away. I had two people to help load and unliad the truck as the move was only 3 miles away. One of them was excellent. Worked really hard and was an expert at organizing the truck. The other guy was ok, but He often times was on his phone or carrying the lighter stuff, and he also droppe…Read Mored a night stand causing some damage. The difference in performance was reflected in the tips I gave each of them. All in all, they did a good job and finished on time and the entire experience was easy. Thank you.
I can't say enough good things about Samuel Services. They were on time, and I was a little worried because there were only 2 guys and they were moving 2 bedrooms worth of stuff up 4 flights of stairs.. but they were unbelievably quick (2.5 hours for loading at the storage unit and moving everything up 4 stories). Everything wa…Read Mores handled very professionally, with nothing broken or damaged. The only thing I would cauRion against is, they don't refund if you book too many hours (I booked for 4 hours because of previous moving experience) so I would definitely use them in the future but book them for the minimum and then just have theno charge me when I exceed that. Other than that, super impressed and definitely will use them again!
Jose and Herberto were punctual. In fact, they were 30 minutes early. They were hard working people and very efficient. They were respectful of our belongings. We want to hire them again in the near future when we are ready to consolidate the two storage units into one in about a month. We'll be requesting for the same men, …Read MoreJose and Herberto. We're very pleased and satisfied with the job they did today. It was great doing business with HireAHelper!!! Maria & Carlos - Ashburn, Virginia
This move could not have gone better. Jose and his helper were very hard workers. They arrived early and helped us get set up. We had a very small window of time, and they were blazing fast and efficient. We had everything loaded in under the 2 hour time frame. I highly recommend Samuel Services and HireAHelper for assistanc…Read Moree with a move. This was an outstanding experience for us.
I hired two guys for 3 hours from the Samuel Company to help move furniture from a 6,000 sqft house. The Samuel guys were simply terrific from the beginning to the extended end. I reserved them for 3 hrs, but used them for 6 & a half hours. They seemed very excited to complete as many loads as necessary. They were extremely c…Read Moreareful & decisive with loading & unloading the truck. Most importantly, these guys were the most professional movers, I have ever seen. They took no breaks and just got the job done! They are definitely on my top list for movers & would recommend them to anyone!
This is the crew to hire when you have a job like this one.....these guys were awesome. Arrived on time and got to work right away with no break at all. I was very impressed by their professionalism and I definitely would recommend them and hire them for my move out loading. Thanks Samuel Services
The team I hired were great. They arrived early with the equipment they needed to assist me. They knew their job, were well organized and assisted me to move very quickly, well within the two hour time frame. They were courteous, calm and did a great job. I would recommend them again.
These guys arrived on time (they were getting out of their car as I drove up with the moving truck). They were polite, speedy, efficient, and very respectful in their care not to damage anything. I was hesitant about hiring movers and whether they were worth the $. My move was so much easier. After watching these guys in action,…Read More I'd definitely recommend them to anyone.
Two guys showed up ON TIME and Ready to work. They came to load 2 storage pods were fantastic. No messing around they went right to work and worked hard for 2 solid hours. Faster than I thought they would be. I'm going to use this service again!
Scheduled day of to arrive at 4:00-5:00 pm, arrived at 4:50 pm. I called immediately after booking to confirm reservation and Walter confirmed. Walter and another helper arrived - immediately got to work moving my couple pieces of furniture and helped ensure my storage shut with proper placement.
I was very happy and impressed with the professionalism, timeliness and care with which my movers worked. They were prepared and obviously very experienced. They had recommendations that protected my property and streamlined the process. I would definitely use them again. Carol Moye
The team arrived on time and quickly got to work. The guys were careful with our furniture using good covers and packing techniques. Very polite and communicated well their needs and when answering our questions. Great job and will use again if needed.
Samuel Services was terrific in all ways. They showed up on time, were courteous and ready to help move my things to a rental truck. They knew exactly what to do--and needed skill since I had a lot for a 10 foot truck. They completed the work in the time I had paid for and did a superb job packing the truck so that everything…Read More was safe and secure. I was very impressed when we unloaded the truck at my destination and saw how carefully they had packed the truck. I would use them again and highly recommend them to help with your move.
I was honestly a little skeptical - Samuel Services was the most affordable option, and they don't seem to have any web presence outside of Hire a Helper for me to research. Still they had very good reviews - so many it would be hard to fake - and the price couldn't be beat. The two men who came were extremely professional. They…Read More got right down to business. They arrived right at the beginning of their one hour arrival window. We hired them for three hours, but they completed everything we had hoped they would do in two. We ran out of stuff to give them. We hired Samuel for a partial move within an apartment complex, from one building to another across the street. We moved a lot of small items on our own, but had a massive 350lb desk and queen bed that needed disassembly, along with a few other large pieces. They brought carts and tools and were prepared. I never even saw them work on the bed they did it so fast. Really, they were like a whilrwind. Would totally use again.
The two men who came did a great job with packing the truck and everything arrived in good condition and they worked quickly, but they just weren't very pleasant to work with. We got a lot of grumbling and complaining even though we had things boxed as best we could. We should have provided them with more rope but the grumblin…Read Moreg began right in the beginning so wasn't connected to the lack of rope. We also had to remind them often of things that needed to be packed and they packed the broom in the front of the truck so I had no broom to sweep the house with. So well done but not pleasant.
Let me first start off by saying the guys the showed up were actually really nice, professional, on time, and did a great job, they are not my complaint. Can’t blame the work force for what is obviously a half rate operation. I got online to hire movers to assist with the move in of my girlfriend. The website was straight for…Read Moreward and I booked the date/time and funding. Three days later I get a call and they say, sorry…we can’t work you in a 11am after all, but we can come at 3pm. I was miffed but stated, um..I guess so, what kind of discount can I get since you have changed the time at the last minute. The guy laughs in the phone, real professional there buddy, and says that there will not be a discount, laughs again and then says I can feel free to cancel if I want. Of course I wanted to cancel but you had me in a place where you knew I couldn’t since you called the day before the move and obviously left me with no choice but to let you arrive whenever you felt like. Your company is horrible. You are unprofessional and manipulate people into thinking they are getting one thing when in all actuality you are giving them another. All of this to be laughed at and force to change my time table because you didn’t want to follow through with what you already agreed on. What a company that doesn’t care about your time and then laughs at you when they know they have you cornered? Then this is the company for you. Welcome to the day of social media “laughing” guy. I hope people see this review and spend their money elsewhere.
Very strong communication from confirming the appointment and working with me to reschedule a time. They showed up on time, which is rare for most people. Pleasant to work with and extremely efficient. Completed the job that I thought would take 2 hours in much less time. Although I still paid for 2 hours of labor, it was worth …Read Moreit. I would definitely use this company again!
Hired 2 movers for 3 hours. They arrived promptly at scheduled time and after a quick survey to see what the job entailed, they began moving my items. They worked very hard and ensured my furniture was protected during the move. Very courteous and professional. I will definitely use their services again. Highly recommend.
These guys were amazing! I used them twice, once to move my basement into storage POD and once for the remainder of the home into a moving van. I couldn't believe they got both jobs completed in exactly 2 hours. I also couldn't believe they fit every single item into the storage POD. Not one of my items broke in the moving v…Read Morean from DC to Raleigh. They were extra careful to wrap and secure everything with ropes. I would highly recommend using them!
Best. Movers. Ever. Arrived on time (early). Finished well before expected. Professional ++ I was really amazed at how they stacked everything in the truck (very stable, no breaks), and in my attic (very neat/organized). WONDERFUL Team! Thank you Walter!
They was on time. Two movers showed up in car. One spoke english . They got job done pretty quick only took an hour. They could of done a better job of filling container. Barely can shut door. But alot of room on top in back . not stacked well.
Samuel Services did an outstanding job of wrapping and loading my items into the truck. They also arrived 10 minutes early, were prepared with the equipment needed to wrap and load my furniture and were very respectful of my property and the condo building I moved out of. After I drove the 650 miles to my new home, I held my bre…Read Moreath as I opened the back of the truck. Nothing had shifted, everything was still in the same place and in perfect shape. No damage whatsoever. I'd highly recommend them!
These guys were GREAT! They were fully prepared and took on every task I set them -- including moving a kitchen island from the main floor to the basement via an outside route down the street to the alley to enter the basement from the outside, after the piece would not fit through a too-narrow doorway inside the house. Creati…Read Moreve and careful, I would recommend the team from Samuel's Moving to anyone and will use them again myself should the need arise.
Even though it was called "2 men crew", it appeared to be "1 and a half men": one was doing all the labor while the other was wondering around slowly taking one child-appropriate weight at a time to carry... Still the job was (almost) done in estimated time with no damage to the moving stuff or property so I can call it "satisfa…Read Morectory" for the price charged.
These guys were great! I had some issues with the time my ABF cubes would arrive and they were accommodating - even early! They were prepared and helpful. They finished the job in less time than expected and took great care of my items. I will definitely use them again when I'm ready to move!
They were on time. Worked hard, and respectful of property. We originally had blocked the 10-12am block, however they called and said they couldn't come at that time and changed it to noon-2pm. Because they changed the time I lost the reservation on the U-Haul truck and had to find another one, which I did. Lost 40 min and the …Read Moreworkers loaded the my belongings into the truck and drove to apt. but left me hanging at 2pm. They said they have another job booking at 2pm. Shouldn't you always keep a 1 hr cushion after one job in case we need to extend? I was disappointed and hired another provider on the spot.