HireAHelper's Review Of Samuel Services - A Local Germantown Moving Company

(4.9 out of 5 / 2,260 reviews)

Germantown, MD / Moving services within 18 miles

Booked on 8,725 moves through HireAHelper

2,260 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

Germantown, MD / Moving services within 18 miles

Booked on 8,725 moves through HireAHelper

2,260 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

 

Samuel Services — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Samuel Services. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Samuel Services

Can assist with loading and unloading, we are professional and speedy, check out our reviews and book us today!

Moving Services

Move Help

Day Labor

Samuel Services Moving Reviews in Germantown

These are real Germantown area customers. Unedited, unfiltered reviews of Samuel Services. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
2,260 reviews
93%
4%
1%
1%
0%

Michael F

(2) 10/1/2018 Springfield

Samuel Services showed up on time, and they loaded almost everything we asked them into the container in half an hour less than the total time we booked. However, we had some pretty serious issues. There was a language barrier which made it difficult to get instructions across. Written instructions on boxes were completely ignored, such as "FRAGILE - do not put anything on top of this box." We had printed a sign in large font with that and the symbol for fragile on it and taped it to a box of wedding day mementos. That box ended up crushed at the very bottom of a heavy stack of boxes. Thankfully, only two items got damaged in the box. Several pieces of wood furniture that had made it through 3-4 previous moves unscathed came out of the container dented, scruffed, and scratched. And we are still unpacking and finding more things damaged. Even if we hadn't moved out of the area, we wouldn't be using them again.

Michael G

(5) 10/25/2018 Arlington

These guys were super professional, courteous, and fast. I'd strongly recommend them.

Louie O

(5) 10/25/2018 Frederick

I would recommend Samuel Services. They were on time, worked very hard, and prepared for our move. Great job!

Norman I

(5) 10/24/2018 Chevy Chase

I would highly recommend Samuel Services and I'll use them again when I move in the future. They confirmed the appointment through a text - saving me time. And, then they showed up on time and prepared (blankets for my expensive furniture, hand truck for my boxes, etc.). Best of all, they strategized how best to load the truck I'd rented. None of my furniture was damaged during the trip. The move was well executed and took less than the 4 hours I'd allotted.

Carolyn F

(5) 10/26/2018 Washington

They showed up early and put my bed and dresser together. Did my entire 1-bedroom in 45 minutes! So great - would highly recommend!

Joyce L

(5) 10/24/2018 New Market

The same crew helped me three times. I broke up my large move and that really helped. The two guys Jose and Jorge were Amazing! All done within the time allotted!

Abigail M

(5) 10/19/2018 Washington

The team was fantastic! Efficient, careful, and professional. I would definitely recommend them!

Tania R

(5) 10/16/2018 Silver Spring

The helpers did a great job. They were on time. Definitely will use again.

Tim H

(5) 10/3/2018 Frederick

The guys were on time and worked fast. They did a great job! I highly recommend Samuel Services.

Carol T

(5) 10/6/2018 Alexandria

Received day before confirmation
They arrived on time, ready to work
Did a most professional job
Very polite and respectful of our things

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Rope:
Just for loading and unloading, (upon request, no fee)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min