HireAHelper's Review Of Samuel Services - A Local Germantown Moving Company

(4.9 out of 5 / 2,260 reviews)

Germantown, MD / Moving services within 18 miles

Booked on 8,725 moves through HireAHelper

2,260 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

Germantown, MD / Moving services within 18 miles

Booked on 8,725 moves through HireAHelper

2,260 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

 

Samuel Services — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Samuel Services. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Samuel Services

Can assist with loading and unloading, we are professional and speedy, check out our reviews and book us today!

Moving Services

Move Help

Day Labor

Samuel Services Moving Reviews in Germantown

These are real Germantown area customers. Unedited, unfiltered reviews of Samuel Services. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
2,260 reviews
93%
4%
1%
1%
0%

Andrea R

(3) 3/8/2013 Odenton

The movers were about 15 minutes late to the job. Jose moved our things with someone else (no name given, just "his friend", which was bothersome to some level). They were very efficient with moving my things, but when they went over an extra hour, I was instructed to pay cash for the extra hour instead of through hireAHelper because "it was easier". This was my first time moving with movers and didn't think much of it, but now I realize the pain it's become getting reimbursement from my company for an hour with no paper trail. Also, when our things arrived to our new home, a lot of our bins were shattered and boxes broken because they improperly stacked our belongings. If still in MD, I would not use Samuel Services again nor would I recommend it to a friend.

Lisa P

(5) 3/15/2013 Ashburn

I was extremely pleased with the responsiveness of www.HireAHelper.com They connected me with Samuel Services who called ahead, arrived on time, worked hard, and was respectful of our property! We would certainly use them again! We are very satisfied customers! Thank you Samuel Services!!!

Karen K

(5) 3/6/2013 Waldorf

I was very pleased with the two workers who showed up from Samuel Services to help me load the storage crate for the move. Since this was a very bad day "weather-wise" (it was snowing), i was worried that they would not get there, but they showed up -- on time --- at 8 a.m. as promised. They were able to finish up with what I had planned for them to carry downstairs, but since there was a little extra time, they also shifted some things within my house. They made sure that the items they were loading were protected as much as possible as they carried them into the unit, too. I thought they did a very good job, and was pleased that by the time they left (with it still snowing very hard), everything was finished. i would definitely hire them again.

Hala K

(5) 3/11/2013 Rockville

Great experience, highly recommend this company.

Ge Y

(4) 3/3/2013 Rockville

The manager messed up the timing a little. I specified on the job description that I needed the guys to come at 2 but they were 45 minutes late. Everything worked out, the guys are friendly and professional enough. All in all a good mover company.

Jon W

(5) 2/27/2013 Ashburn

I was quite please with the moving services. The men worked hard, were respectful and attentive to what my requests were.

I would definitely consider using the services again.

Emilie K

(5) 3/2/2013 Baltimore

Absolutely wonderful team effort by Samuel Services. They are fast, friendly, and very professional. I recommended them to my new landlord (she met them and was instantly impressed) and she will forward their information on to new tenants.

I couldn't be happier with their work and highly recommend them! Thank you so much!

David R

(5) 2/26/2013 Mc Lean

They were on time, worked quickly and were careful with all items moved. They finished faster than expected. We would certainly use their services again.

Michelle L

(5) 2/22/2013 Annapolis

This was my first time hiring a moving company, and I was nervous. However, it was the smoothest and easiest process - Samuel Services was prompt and wonderful! They arrived 10 minutes early -- and were so patient and accommodating while loading my pod. Without 2 inches to spare, they packed every last item neatly and securly in 2 hours flat. They literally saved the day... And my move!

Lois D

(5) 2/10/2013 Glenn Dale

The young men arrived on time, they were polite, understood what needed to be done . They were very careful with my furniture and did the job in much less time than I had anticipated. I will hire them again.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Rope:
Just for loading and unloading, (upon request, no fee)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min