HireAHelper's Review Of Samuel Services - A Local Germantown Moving Company

(4.9 out of 5 / 2,260 reviews)

Germantown, MD / Moving services within 18 miles

Booked on 8,725 moves through HireAHelper

2,260 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

Germantown, MD / Moving services within 18 miles

Booked on 8,725 moves through HireAHelper

2,260 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

 

Samuel Services — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Samuel Services. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Samuel Services

Can assist with loading and unloading, we are professional and speedy, check out our reviews and book us today!

Moving Services

Move Help

Day Labor

Samuel Services Moving Reviews in Germantown

These are real Germantown area customers. Unedited, unfiltered reviews of Samuel Services. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
2,260 reviews
93%
4%
1%
1%
0%

Alan Z

(5) 1/17/2020 Ellicott City

They were on time and did everything we asked them to do. They worked very quickly and effectively. They were a huge help. I’ve already recommended them to a realtor friend of mine for her clients.

David R

(3) 1/7/2020 Reston

The guys showed up over an hour early then got pissed at me when I wasn’t ready for them. Once they got to moving my stuff they were efficient. However I wish they were more careful with not only my stuff but the apartment complex. The movers hit and scuffed the walls of an entire hallway as well as my new apartment. They also didn’t stay the full two hours that I booked them for. They didn’t ask if I had other stuff that wasn’t in the moving truck. Also I had noted that they were to help assemble the furniture if there was time and they left an hour into the time I booked them. Additionally it made it very difficult when together they spoke broken English.

Michael C

(5) 1/14/2020 Columbia

The two guys showed up on time and ready to work. They were efficient and knew how to load up the truck, something I would not have known how to do. They were careful moving things so they didn't damage the furniture or the walls.
I definitely recommend these guys.

Kiki R

(5) 1/16/2020 Rockville

Efficient and professional. And nice guys as well.

Vishal A

(2) 1/13/2020 Vienna

This was not a good delivery service for the following reasons:

1. The movers lacked basic equipment, when I asked them if they had allan wrenches for a bedframe setup they considered that a specialty item

2. The contract is a 2 hr prepayment, the movers moved all storage items into the unit within 1 hr, and then wanted to leave as they considered the work complete when no items were re-built (bedrame, desk, sofa, etc) and there was still plastic and covering wrapings on the items. I had to monitor them very carefully during the course of 2 hrs to ensure they were being productive

I would not hire these movers again.

Connie N

(5) 1/15/2020 Centreville

They were on time, worked extremely hard, and were very efficient. I definitely recommend and would use them again.

Lillie V

(5) 1/9/2020 Frederick

They did a wonderful job! Fit everything in our moving truck like a puzzle! Safe and secure. We were very impressed!

Adriana G

(5) 1/2/2020 Washington

Fantastic pair! They were prompt, careful and great at maneuvering large pieces in an incredibly small elevator. I will definitely use them again and recommend them to anyone!

Stephen H

(5) 1/2/2020 Washington

An absolutely excellent experience! The two workers showed up early and worked their butt off to get my uHaul unloaded in a time-sensitive window.

Steve N

(5) 1/4/2020 Gaithersburg

Great hardworking individuals that show up on time ready to work. Had an issue with my move to another state and did not meet the time I scheduled with Samuel services due to the moving truck company I went with. Missed my appointment and they accommodated my rescheduling me the next morning. It meant a lot to me moving to a new state and moving alone. They will definitely get my service again whenever I move again. 5 stars!!

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Rope:
Just for loading and unloading, (upon request, no fee)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min