Licensed & Insured. Our movers are highly experienced, skilled, and energetic. *We proudly provide use of dollies, blankets, and straps for free.
The service received was mediocre at best. The movers appeared to be rather inexperienced and didn't have a "plan" or "suggestions" on what to do, but rather were more so going through the motions. When I called in advance because there was potential weather concerns, I was told the movers would have runners available to go through all of their pathways in order to ensure no dirt was tracked into my home or on the brand new carpet; however, they had 3 small runners, one for the entryway, one for the stairs and one that went partially into one of the bedrooms - this was rather disappointing. The movers also dropped a mini-fridge off of their hand truck into our car - it didn't wind up causing damage, but again, the inexperience was evident. I was also rather annoyed to receive the company's "waiver" which they requested to be signed prior to starting and once completed attempting to remove all liability from themselves well in excess of what I would have expected. There was also something that said if they found a roach (even just one) they would stop immediately and charge me $500. This is an egregious form and I would recommend no one sign it as it's written - I had to cross out sections and add other language to be comfortable signing. All that said, they did arrive on time and they got everything done on time. The movers were strong enough to move what needed to be moved and while they didn't listen to direction well, e.g. put "x" in "y" room, they did get it all unloaded.
The men were on time and well prepared. They were courteous,knowledgeable,and I plan on using them again in the future.
On time Polite and professional Efficient. I hired them to load a storage container, and they knew exactly how to make the most of the space. They were patient and meticulous, but they did not waste time. The used the old blankets I had on hand along with plastic wrap they brought to carefully protect furniture. I have nothing negative to say and no constructive criticism. I plan to use this company again for the second part of my move.
We handle moves within 62 miles of 2808 Lakewood Rd, Glen Allen, VA 23060.
You can expect a peace of mind when booking with us. We are reliable, punctual, and best of all our movers are highly skilled.
You can expect good communication with updates before our arrival. You can expect a clean cut and well mannered crew to show up and get the job done the right way.
We always recommend that all of your packing is done before your move date. We also suggest making sure there is plenty of walk room in every room of the home.
We have handled big moves, small moves, and everything in between. From 900 lb gun safes to old school pin ball machines.
We love being in a new environment with new people everyday. There's nothing like the feeling you get when you're customers are completely satisfied and at ease with such a crucial point in their lives.
We take a hands on method with training our team members. They are put on jobs as a free extra set of hands and shown all of the little and so important details of moving.
We don't accept same day requests.
We accept next day requests at our normal rates.
We refund up to one unused hour over our min..
We can always stay at least 1 hour over the prebooked time.
|Monday:||8:00 AM - 7:00 PM|
|Tuesday:||8:00 AM - 7:00 PM|
|Wednesday:||8:00 AM - 7:00 PM|
|Thursday:||8:00 AM - 7:00 PM|
|Friday:||8:00 AM - 7:00 PM|
|Saturday:||8:00 AM - 7:00 PM|