On The Fly Moving Guys, LLC

(4.8 out of 5 / 30 reviews)

Henrico, VA / Moving services within 62 miles

Booked on 219 moves through HireAHelper

30 Verified Customer Reviews

Closed Today

7 years in business

Henrico, VA / Moving services within 62 miles

Booked on 219 moves through HireAHelper

30 Verified Customer Reviews

Closed Today

7 years in business

Get to Know On The Fly Moving Guys, LLC

Licensed & Insured. Our movers are highly experienced, skilled, and energetic. *We proudly provide use of dollies, blankets, and straps for free.

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Credentials

Licensed Business:
License Number
00200652995
Issuing City
Henrico County
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Transguard Ins Co Of America Inc
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Insurance Company of the West
DOT:
MC #
DOT #
3865625
State Lic/Cert Name
714
State Lic/Cert Number
714

Moving Reviews

Real Henrico area customers. Unedited, unfiltered reviews of On The Fly Moving Guys, LLC.

4.8
30 reviews
93%
0%
3%
0%
3%

Robin M

(5) 1/25/2021 Henrico

On the Fly Moving Guys is a five star company! This was my second experience with them as we moved our furniture into a Pod . Troy and Tereek showed up on time, ready to be helpful, explained their process and procedures, were polite and personable, and filled the Pod expertly. I will call them back for round two as we close on our house and move to our next landing spot.

Sarah S

(5) 12/30/2020 Mechanicsville

These guys were great they were friendly and courteous they took care of everything and tried to do it without even making me feel guilty that I wasn’t helping I would definitely recommend them to anyone

Donald R

(5) 10/28/2020 Ashland

Outstanding company and crew. No fuss, no nonsense, just get going and get it done.

Leila R

(5) 10/6/2020 Henrico

The staff that moved our stuff were wonderful. Two flights of stairs and a sofa that would NOT fit, they smiled the whole time. I would totally recommend.

Karen H

(5) 8/29/2020 Glen Allen

Great job and great service. Malik and Tony were awesome and were able to move the contents of my 2 bedroom townhouse in the 4 hour time period. I would definitely recommend this company to others. This was my first time using a moving company.

Marcus R

(5) 7/10/2020 Stafford

10/10 Workers were very fast and efficient
0 Problems whatsoever and will recommend to friends to also use
all were very professional and went straight to work without hesitation.
If need be will use again!
-Marcus

Lesley B

(5) 3/14/2020 Richmond

They were very professional, polite, they asked what I needed before they left, also if I needed anything else. I would recommend them to 100 people and I would ask them to come back again.

Chris D

(3) 10/29/2019 Glen Allen

The service received was mediocre at best. The movers appeared to be rather inexperienced and didn't have a "plan" or "suggestions" on what to do, but rather were more so going through the motions. When I called in advance because there was potential weather concerns, I was told the movers would have runners available to go through all of their pathways in order to ensure no dirt was tracked into my home or on the brand new carpet; however, they had 3 small runners, one for the entryway, one for the stairs and one that went partially into one of the bedrooms - this was rather disappointing. The movers also dropped a mini-fridge off of their hand truck into our car - it didn't wind up causing damage, but again, the inexperience was evident.

I was also rather annoyed to receive the company's "waiver" which they requested to be signed prior to starting and once completed attempting to remove all liability from themselves well in excess of what I would have expected. There was also something that said if they found a roach (even just one) they would stop immediately and charge me $500. This is an egregious form and I would recommend no one sign it as it's written - I had to cross out sections and add other language to be comfortable signing.

All that said, they did arrive on time and they got everything done on time. The movers were strong enough to move what needed to be moved and while they didn't listen to direction well, e.g. put "x" in "y" room, they did get it all unloaded.

Mover's response:
I have to say, I really feel our team went above and beyond for you. We even unloaded your additional truck which you did not mention on any paperwork or phone calls. We did this for absolutely no extra charge. We laid down runners where we saw the most importance and padding as well. You did not have any dirt or anything tracked onto your carpet. Due to you having an unexpected truck and still expecting us to unload it, we were very rushed by you the entire job. This lead to things not being done with expertise that we would have liked. We apologized for the car being tapped by the smoker and sent surveyors very quickly to ensure there was no damage. I believe you misunderstood our roach and bed bug policy regarding the $500 fee, but we do have a zero tolerance policy for roaches and bed bugs. This is the case for nearly all moving companies. Our team asked if everything was in the correct order before leaving the home, so I am not sure as to how items were in the wrong rooms.
- On The Fly Moving Guys, LLC

Pat M

(5) 8/6/2019 Henrico

The men were on time and well prepared.
They were courteous,knowledgeable,and I plan on using them again in the future.

Christopher Z

(5) 6/4/2019 Henrico

On time
Polite and professional
Efficient.

I hired them to load a storage container, and they knew exactly how to make the most of the space. They were patient and meticulous, but they did not waste time. The used the old blankets I had on hand along with plastic wrap they brought to carefully protect furniture. I have nothing negative to say and no constructive criticism. I plan to use this company again for the second part of my move.

Service Area

We handle moves within 62 miles of 2808 Lakewood Rd, Glen Allen, VA 23060.

Get To Know Us

What can a customer expect after booking with you?

You can expect a peace of mind when booking with us. We are reliable, punctual, and best of all our movers are highly skilled.

What can a customer expect on moving day if they hire you?

You can expect good communication with updates before our arrival. You can expect a clean cut and well mannered crew to show up and get the job done the right way.

How should a customer prepare for moving day?

We always recommend that all of your packing is done before your move date. We also suggest making sure there is plenty of walk room in every room of the home.

What types of moves have you handled?

We have handled big moves, small moves, and everything in between. From 900 lb gun safes to old school pin ball machines.

What's your favorite part about being a mover?

We love being in a new environment with new people everyday. There's nothing like the feeling you get when you're customers are completely satisfied and at ease with such a crucial point in their lives.

What training do you provide your crew members?

We take a hands on method with training our team members. They are put on jobs as a free extra set of hands and shown all of the little and so important details of moving.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
always included, no fee
Rope:
always included, no fee

Hours

Sunday: (not available)
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: 9:00 AM - 3:00 PM
Hourly Price
$195/hr
for 2 movers after 2 hr min
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