HireAHelper's Review Of Weekend Warrior Moving - A Local Independence Moving Company

VERY disheartening to see such a review. Customer never complained of anything when asking how everything went, they said it went great. Our guys are in their 20’s, which is pretty normal for this kind of job, & two of her crew members have been with the company since they were 17 and have a ton of experience in loading trucks. We also always have Dollie’s on hand, which were probably in their vehicle (the guys don’t always use Dollie’s for appliances and sometimes use straps instead, depending on how the house is set up) and if a customer requests a couch to be wrapped, we always do per request if they provide material, so I asked the guys about this couch (that I’ve not heard anything about until now) and was told that the couch was snugly loaded and customer said something about “we could’ve wrapped it with blankets” AFTER everything was already loaded into the truck, (also, couches typically are wrapped with plastic wrap, not blankets) they offered to unload everything to wrap it & she said no. (we use moving blankets on anything that can get scratched/dented/damaged and anything else requested prior to the loading as long as they provide the blankets on one way moves.) This also was only a load, and they drove across the country and had another team unloading on the other end. The customer complained about us actually getting there within the time frame and had ten min to spare & still got the job done in the three hours that we were hired for. Blaming our crew for their schedule is absurd when we showed up on time and had it completed in 100degree weather within the time frame they hired us for. No complaints of damages or anything when asked how it went, yet gets online to type this up…

- Weekend Warrior Moving