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I had a terrible experience with this company and I warn others away. I drove in with my 7 yr old daughter from two states away, and we were downsizing from a 3-bedroom house to a one-bedroom apartment. My plan was to have the helpers unload the items for my apartment (marked with colored stickers and located at the rear/door of the truck) and then have the helpers follow me to the storage unit to unload the rest (marked with different stickers). Here's what went wrong: 1) The company started charging me time immediately upon showing up, even though I was inside talking to apartment management. They said they had called and texted me, and that my phone was disconnected. When I asked to see what number they were calling, I saw they had mixed up a digit (and no, I had not entered it wrong, because I had spoken 2-3 times to their manager to coordinate arrival.) So, they were charging me time even though they had messed up and were calling the wrong number. 2) The two guys who showed up moved like molasses. Honestly, they were the slowest movers I have ever seen. Ever. It was crazy how slow they moved. I jumped in the back of the truck and started hustling faster than the two of them combined. They kept saying "yes" and "no problem" whenever I asked them anything, even though we had a ton of work to do. It was be clear the job would require some hustle, and it was just as clear that they were milking the time. Maybe because I was a solo woman with a child so they figured they could get away with it? Who knows. (If so, that just makes it worse.) 3) They didn't have a dolly or any moving gear whatsoever. In other reviews, I had read that the movers had dollies. These guys had nothing. They were totally unprepared. 4) They would carry one medium sized box or one light item in each hand and that was it. In other words, they were apparently not that strong, either. 5) When I found them a dolly from the complex, they would take it (and/or the solo box they carried) up the freight elevator (which was slow) and walk all the way to the apartment. It would take 10 minutes for one trip. It was not until the VERY end of the move (the last 30 minutes or so) and I started freaking out that they began loading the freight elevator with items, and then taking the entire freight elevator upstairs to unload. This, obviously, was a much smarter use of time. 6) Because of their non-smart use of the elevator and lack of hustle, we finally finished unpacking my one bedroom in 2.5 hours. Yes, that's one bedroom taking 2.5 hours. They followed me to the storage unit and we pulled in literally as it was closing, and it was too late to get a unit. This meant I owed another day on the moving truck. 7) The storage manager said I could leave the truck. My phone was dying and I now needed to get a taxi to come get my daughter and I. And it was dark. And this was a strange new city where we knew no one. The young man started saying that the move was completed and he needed me to release the funds. I told him I'd do it after I charged my phone, and that I needed to get us a ride home, because I didn't want to drive the large truck anymore. He kept insisting. I was too upset and exhausted to fight with them. He charged me the extra hour (yes, that's 3 hours they charged me to unload a ONE bedroom). He saw the look on my face and then promised he'd text me the next morning to unload the rest of the items. He added: "we're cheaper if you go directly through us." Are you surprised that I never got a text? I'm not. And I wouldn't have hired them again if I did. If you're reading this review, please know I never leave bad reviews (not even for a bad mechanic). These guys moved obviously planned to take 3 hours, and they clearly have no qualms about lying to a single mom. And if you're wondering how our story ended? My phone died while we were waiting for the cab. We waited 45 minutes at the curb, in November, in the dark, then I got her back in the moving truck and drove us back to our apartment. The next morning, I drove us back to the storage unit and unloaded the remaining 3/4 of the 16' truck all by myself. Weekend Warriors was a huge waste of over $300 bucks. I could've done all the work they did in the amount of time it took them even with my kid in tow. I called the manager and told him that it was an awful experience, and to please call me so I wouldn't have to leave a negative review. He didn't. The moral? Don't hire Weekend Warriors unless you just like to throw away money. I don't work out (i.e., I'm not super strong), but I easily could have just done it myself in that amount of time. I practically did it all by myself as it was. My advice is to save your money if you're moving -- its expensive -- and do the work yourself. Even if you're a single mom. These guys are the last thing you need.
Harry and his helper were awesome. They were on time. They were polite and professional. Took excellent care of my belongings. I would recommend then to anyone.
Crew showed up on time, handled all my stuff with care and got done within the window. Friendly, fun group and would recommend to anyone and use them again if needed. Thanks fellas
The two guys that helped us were great would definitely recommend them
On time, hustled, got job done in 2 hours. Excellent
Good communication. Came prepared and worked hard. Keeping their info in case I need to move again.
I had to unload a cargo trailer into my 2 story home I requested 2 gentleman for 2 hours. They called me a couple hours ahead of time to confirm the appointment. They offered to come earlier at my convenience. We agreed upon a more convenient time for me. They showed up on time. I walked them through the home so they'd know where I wanted what. They didn't need the full two hours to unload my trailer and they put everything exactly where I wanted it. All of my property was handled with care. I am satisfied with their services and would use them again.
Arrived on time. Very professional and enthusiastic. Treated items very carefully. Did a lot of nice extras without me asking to assist with unloading Would definitely recommend
Set up the day prior after Upack called and said our truck was here. Two men showed up on time to unload the truck and were considerate of our belongings. Did their best not to damage the house. One of the workers (a new guy) was OK and the other was spectacular. Polite and worked hard to use the time efficiently. We went over the requested 4 hours by 30 mins and it was easy to update the billing via text. Seamless transaction. All businesses should be this easy.
We handle moves within 40 miles of Independence, MO 64050.
Can expect a call or text letting you know that the job has been booked and you will receive a call closer to the date
To professional movers ready to do the job.
Make sure you have a truck, make sure you have all the boxes packed and sealed.
I have had local moves, long-distance moves and office moves.
The satisfaction that you give and the stress that you take off the customer.
We are not done until the customer is satisfied. Humble is the game
We charge an extra 15% for same day requests.
We accept next day requests at our normal rates.
We do not refund for any unused time.
We cannot guarantee availability beyond the pre-booked time.
|Sunday:||9:00 AM - 8:00 PM|
|Monday:||8:00 AM - 8:00 PM|
|Tuesday:||8:00 AM - 8:00 PM|
|Wednesday:||8:00 AM - 8:00 PM|
|Thursday:||8:00 AM - 8:00 PM|
|Friday:||8:00 AM - 8:00 PM|
|Saturday:||9:00 AM - 8:00 PM|