HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 5,161 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 20,775 moves through HireAHelper

5,161 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

Bailey, NC / Moving services within 60 miles

Booked on 20,775 moves through HireAHelper

5,161 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
5,161 reviews
92%
4%
1%
2%
1%

Stacey G

(4) 9/18/2026 Charlotte

They did a good job and I think they could use a better 4 wheeled cart than what they brought.

Also a better system when having to use an elevator like one stack items at elevator and the other bring it down or up other then when they team for the heavy items.

Otherwise good job everything arrived as expected !!

Mover's response:
Thank you for the honest feedback. We’re glad everything arrived as expected, and we appreciate you taking the time to share where you think we could improve. Feedback like this is useful to us as we continue looking for ways to make the moving process smoother. Thank you for choosing Smart Move! - Pablo
- Smart Move, LLC

Shaun B

(5) 9/26/2026 Huntersville

Hard workers with a great demeanor!

Howard B

(5) 9/25/2026 Matthews

The crew did a GREAT job!@

Mover's response:
Thank you for taking a moment to share this with us! We really appreciate you choosing Smart Move and taking the time to leave us a review. - Pablo
- Smart Move, LLC

David H

(5) 9/16/2026 Graford

They were a couple of great guys that took extra care in moving all furniture and boxes and put everything exactly where it should go. I would absolutely recommend to family and friends!! Thank you!

Mover's response:
It really means a lot to know you’d feel comfortable sending your family and friends our way. Thank you for trusting us with your move and for taking the time to leave such a thoughtful review. We truly appreciate it! - Pablo
- Smart Move, LLC

Janet G

(5) 9/22/2026 Ayden

The two guys did a wonderful job! They worked very hard and between them and my husband, they emptied the 28 ft trailer in a little less than 2 hours. I would definitely recommend them and use them myself if I needed to. I was amazed at how fast, but how careful and respectful they were. They came prepared and even called to see if they could come earlier and our trailer had just been delivered so I told them yes! They arrived in about 30 minutes ready to work!

Elizabeth R

(5) 9/24/2026 Charlotte

Chris and the team did a great job! They were communicative when their previous job was running over and they knew they’d be 30 minutes late. They were extremely efficient while still being careful with the items I was concerned about. Highly recommend anyone to use them for their move!

Mover's response:
Thank you for understanding that sometimes things don’t go exactly according to schedule. We really appreciate your patience, and we’re even happier to hear that we were able to make up for the delay and leave you satisfied with the service. Thank you for choosing us and for taking the time to share your experience! - Pablo
- Smart Move, LLC

Tim C

(5) 9/24/2026 Charlotte

Montario and his team are so nice. They are prompt, professional and patient during my move (an emotional day for me) I really appreciate them!! Thx guys 10/10 recommend

Mover's response:
We’re so glad to hear Montario and his team were prompt, professional, and patient throughout your move. We truly appreciate you trusting them during such an emotional day, and thank you so much for the 10/10 recommendation!

– Ernest
- Smart Move, LLC

Robert K

(5) 9/23/2026 Drake

They were early to arrive, and unloaded the pod both quickly and safely. They acted professionally and were very friendly and even accommodating when we mistakenly had asked them to put an item downstairs that belonged upstairs—and vice-versa! The only odd thing was that we had requested online (and it was confirmed online) that they come between 8 and 9 AM instead of the original schedule of arriving between 7 and 8, but they called before 7 stating that they would arrive within a half hour. It seems that they had never been informed of the schedule change, but that was probably a failure to communicate with them by their online system, so I don’t fault them for that. Everything worked out perfectly. I would definitely recommend them to others and use them again, if needed.

Mover's response:
We’re so glad to hear everything went smoothly and that the crew was quick, safe, professional, and friendly! We also appreciate your understanding regarding the scheduling mix-up, and we’re happy the team was accommodating when things needed to be rearranged. Thank you for your recommendation and for trusting Smart Move—we’d be happy to help again in the future!

– Ernest
- Smart Move, LLC

Twana R

(5) 9/22/2026 Rock Hill

Very quick, neat, professional. Awesome service

Paul A

(5) 9/21/2026 Broomfield

The two crew members that were assigned to my move were great. They worked hard, fast, and efficient. They put everything back together as they found them.

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Greensboro, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[varied pricing/options by location]
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min