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The average service provider rating is 4.8 stars out of 5.0 after 473 customer reviews
Tom and Matt were FABULOUS!! Would hire them again in a heartbeat. Punctual, courteous, friendly - could not have asked for better help.
Were very careful unloading our household goods and bringing them in the house. Tom and Matt definitely are All-Stars!
Very nice gentlemen, but they were not professionals. The one couldn't have been out of high school. They did an okay job moving things up and down stairs, however, they did not take car of moving certain items. I had just bought a new rocker chair with wood arms and they scratched the sides completely. I will say I have a very narrow stairwell, but they even took the protective covering off before they took it up the stairs. I had to go and buy furniture pens to camouflage the scratches.
The guys were great--they showed up a bit early from their estimated time, asked a few pertinent questions and I showed them the space they would be moving items into, and they set to work.
They were efficient and worked as a team, with only a few tense moments between them with a particularly heavy piece and a narrow, curved stairwell. But all's well that ends well.
I wish they had been slightly more careful with some of the items--namely, there was some artwork that somehow got unwrapped and they had something leaning against it so that it got dirty and could have gotten scratched (thankfully did not). We did find a scratch on the wall where they had leaned some items, however, I take responsibility for not telling them not to lean heavy items against the walls.
Overall though, I appreciated their work and the fact that I didn't have to do it all by myself.
Fantastic job! The movers were efficient, conscientious, and extremely polite; highly recommended for anybody looking for moving services! The attention to detail, willingness to go the extra mile, and overall great customer service were sincerely appreciated in making this a smooth move.
In terms of moving, they were fast, efficient, and careful, but where they really stood out to me was in customer service. I was having trouble with the delivery of my storage unit, which could have affected the timing of my move, and when I explained the situation to them, they were understanding, flexible, and helpful. They checked in with me several times about the status of my storage unit and were willing to work with me to possibly reschedule. It was very relieving to be working with such a caring, helpful group during a very stressful time. I would highly recommend them to any of my family or friends.