HireAHelper's Review Of Citywide Moving - A Local Los Angeles Moving Company
Sylmar, CA / Moving services within 100 miles
Booked on 829 moves through HireAHelper
Open Today - 8:00 AM - 5:00 PM
29 years in business
Sylmar, CA / Moving services within 100 miles
Booked on 829 moves through HireAHelper
Open Today - 8:00 AM - 5:00 PM
29 years in business
Citywide Moving — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Citywide Moving. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with Citywide Moving
We have been in business for more than 25 Years. We have worked tirelessly to perfect our moving services working very closely with PODS, ABF, U-Pack, Pack Rat, Old Dominion, and Public Storage. We come fully prepared with all the proper dollies, materials, tools, and equipment to ensure a quality service. Our Goal is to make your Moving Experience Fast, Easy and Efficient.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Citywide Moving Moving Reviews in Los Angeles
These are real Los Angeles area customers. Unedited, unfiltered reviews of Citywide Moving. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Sarah C
Awesome job! Maximized cubization, fast, professional, and on time. So grateful for the assistance in moving. They made something that was stressful easy!
Steve F
They were very respectful and handled our things with the utmost care. They packed and loaded. Tetris wizards!
Martha C
Great crew! Best service. Will use service in the future. Thank You! ?? ?? ?? ?? ??
Dean G
Extremely pleased with their business! They were so professional and efficient. My entire house was fully loaded onto the trailer with 4 hours! I would definitely recommend them to others! Thank you Franco and your team!
Lisa C
Hard, efficient and nice people! Very responsive to communication snd would use them again!
Michelle W
This was the absolute worst moving experience we have ever had. They were 40 minutes late, they all (3 men) moved incredibly slow. The entire house was boxed up in advance and it took all 3 of them 1 hr to move one piece of furniture to the truck. They then tried to get us to pay them directly and not through the booking company which we felt was unprofessional and unethical.
They broke a window blind and said nothing and wore filthy shoes ruining the new stair runners. We would not recommend this moving company to anyone. What was estimated by the company to take 2 hrs took 6 hrs and was 3x as expensive.
This was a large, fully furnished 3-bedroom, 2-story home, and the customer had provided only 12 moving blankets for the job. During the move, we were repeatedly pressured to prioritize speed over properly protecting the furniture because the customer needed to leave for Arizona by a specific time. We were specifically instructed to stop wrapping furniture and get everything into the truck as quickly as possible.
We also had to stop working at one point because their large dog was repeatedly charging and barking at our movers from only inches away. We explained that we could not safely continue under those conditions until the dog was secured.
Despite these challenges, our crew completed the truck loading within the four-hour timeframe the customer demanded and was then asked to stay longer to help rearrange items in the garage, which they did.
We understand that moving can be stressful, but we believe our crew worked hard to accommodate the circumstances and the customer’s time constraints. We are proud of the many 5-star reviews from customers who have experienced our service, and we remain committed to treating every customer and their belongings with professionalism and care.
Jane F
We had the most amazing gentlemen, Angel and Darren, help us today. We needed to load a pod and it was over 100 degrees outside. They showed up on time and worked so hard to get the job done. We are very pleased with the service and would definitely use and recommend them again.
Glenn F
I cannot recommend this moving company based on my experience.
One of the movers appeared to be intoxicated and was unable to safely perform the work. The second mover worked extremely hard and did his best under very difficult circumstances.
When I raised my concerns with the owner/manager, rather than addressing the issue professionally, I was told I was not being truthful. As a result, I had to personally help the hardworking mover carry heavy furniture up two flights of stairs. I am 65 years old and have a bad back—the very reason I hired professional movers in the first place.
The lack of professionalism, poor customer service, and refusal to take responsibility for a serious safety concern made this a very disappointing experience.
What did occur during your move were several situations where my crew recommended safer moving practices that were declined. For example, they advised removing a television from an entertainment center before carrying it up a staircase with a landing and emptying a fully loaded dresser before taking it upstairs. These recommendations are standard safety procedures intended to reduce the risk of injury and property damage. My employees are expected to speak up when they believe a safer method should be used, and I fully support them in doing so.
Although we did not agree with your assessment, I still extended a goodwill billing adjustment in an effort to resolve the matter. Our commitment has always been to perform every move safely, professionally, and with the best interests of both our customers and our employees in mind.
Service Area
We handle moves within 100 miles of 12328 Gladstone Avenue, Sylmar, CA 91342.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
After booking with us our customers can expect that we will show up on time, in uniform, and prepared to professionally complete their moving needs.
What can a customer expect on moving day if they hire you?
On moving day our customers can expect that their job will be completed to their full satisfaction.
How should a customer prepare for moving day?
We recommend that the better packed and prepared the customer is, the faster the move will go therefore reducing the time and cost of the move.
What types of moves have you handled?
We have handled full packing services, local moves, loading/unloading ABF U-Pack Trailers and Relo Cubes, loading/unloading PODS containers, loading/unloading Pack Rat containers, and loading/unloading Old Dominion Trailers. We service both residential and commercial customers.
What's your favorite part about being a mover?
Our favorite part about being movers is that we are good at what we do, and we love to see satisfied customers.
What training do you provide your crew members?
Our movers are experienced professional movers.
Citywide Moving Moving Photos
Local Mover Policies
Same Day Moves
We accept same day requests at our normal rates.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | (not available) |
| Monday: | 8:00 AM - 5:00 PM |
| Tuesday: | 8:00 AM - 5:00 PM |
| Wednesday: | 8:00 AM - 5:00 PM |
| Thursday: | 8:00 AM - 5:00 PM |
| Friday: | 8:00 AM - 5:00 PM |
| Saturday: | 8:00 AM - 5:00 PM |