HireAHelper's Review Of PROMOVE - A Local New York Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,636 moves through HireAHelper
1,226 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
14 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,636 moves through HireAHelper
1,226 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
14 years in business
PROMOVE ā Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform ā including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in New York
These are real New York area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Nicole A
Jermaine and Azar were incredible!! They took careful attention to all my furniture and items. They were so friendly and thoughtful and the best movers I've had in NYC. I can't recommend them enough.
Michelle K
Eric and Courtney were amazing ā prompt, arrived and finished right on time!! Great attitudes, super friendly and hard working from start to finish. Thank you so much for making moving day easier!
Michelle P
Courtney and Rahim were fantastic. On time, worked hard throughout, smart loading, and got everything to fit! They were also very patient, gracious, and helpful. Definitely will use them again.
Patrick S
Eric & Courtrney outstanding- professional, friendly, and fast! Highly recommended- outstanding packing and moving job!! A+++
Courtney D
Excellent service! They unloaded all my things very quickly. Courtney and his partner were very polite and professional. Glad I had their help!
Ann Marie K
Our helpers did a spectacular job. We're right on time and very efficient. Worth every penny!!!!!
Bec B
My movers were wonderful! They came right on time and were helpful, quick, and made the whole process no stress. Courtney even came a bit early because it wasn't communicated to him that I had called and scheduled the move for a bit later and he was very respectful about the miscommunication. I would hire them again!
Aaron V
Courtney and Eric did a very efficient and great job! Iām new to the city and they made the moving process seamless. They completed the move with multiple floors. Very respectful and moved quickly. Thank you team!
Jody E
We were very satisfied with ProMove! We used a 2 man crew to help us unload 2 ReloCubes with U-Pack in New York. It was easy to book online and their prices were the best that I found after a lot of research, especially because there was no stair fee (we live in a 3 flight walk up). Azar and Rahim arrived 15 minutes early and had great communication. They worked hard and fast and were respectful of our belongings. Would definitely use them again!
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |