HireAHelper's Review Of PROMOVE - A Local New York Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,604 moves through HireAHelper
1,222 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
14 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,604 moves through HireAHelper
1,222 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
14 years in business
PROMOVE — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in New York
These are real New York area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Bernardo N
These guys were amazing! Since helping us coordinate parking the rental truck from the whole process of unloading with our building, they were absolutely courteous and professional. Would definitely use them again!
Christian P
The guys were very efficient and we moved all the items together in no time. Everyone was very respectful and hands on. Unfortunately one part of the wardrobe got destroyed while trying to get it from the freight elevator to the apartment. However, the hire a helper team was super helpful and reimbursed us for the damage, so overall great experience.
Kathryn M
I can't recommend these guys highly enough - they made a move that had felt incredibly stressful until they arrived suddenly feel easy. Courtney and Eric were so helpful and fast; they even helped my sister park the UHaul. They arrived right on time, but because of some issues on my end with picking up the truck we had less than the full 2 hours, but they still finished packing it on time, were lovely friendly, and efficient the whole time, and got us on our way feeling far less stressed than we had before they arrived. They made me feel so much better I wanted to hug them. HIGHLY RECOMMENDED.
Ande W
Fast, friendly professional movers. They made quick work of carefully getting all of my items to the 6th floor and into storage. I would recommend and use them again.
Dennis K
Great team! They were flexible and worked with my schedule even though traffic put me behind by over an hour. Then they got there and insisted they do all the work. This is a great crew.
Mario C
Fast, attentive, professional, hard working and polite. Would highly recommend ! Thank you so much for all the help!
Moriah T
Courtney and Eric were very kind and efficient, and were understanding when traffic made us late. Would book again!
Mike C
They showed up on time, were very efficient, and did great job packing our van. Would definitely recommend them!
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |