Superior Service

(4.8 out of 5 / 1,145 reviews)

Plano, TX / Moving services within 25 miles

Booked on 4,065 moves through HireAHelper

1,145 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

13 years in business

Plano, TX / Moving services within 25 miles

Booked on 4,065 moves through HireAHelper

1,145 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

13 years in business

Get to Know Superior Service

We have the know-how and drive to make your move a success! Whether you are loading or unloading, packing or simply moving things around, we aim to provide the safest, fastest, most affordable professional moving services in the industry. Thank you and we look forward to having you as one of our thousands of satisfied customers.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Plano area customers. Unedited, unfiltered reviews of Superior Service.

4.8
1,145 reviews
89%
5%
2%
3%
1%

Xudong A

(5) 7/27/2020 Carrollton

Great work and nice guys. Work very fast in moving my stuff to a container. Highly recommended!

Mover's response:
Thank you for taking the time to review our company. We will continue to focus our efforts on providing top quality service.
- Superior Service

Tosha R

(4) 8/15/2020 Mckinney

30 min late & slow moving. Nice people though.

Mover's response:
We arrived within our 1 hour window, and the job was completed within the original scheduled time. There's no need to rush a job, that's when accidents happen. However our moves are scheduled back to back so for us it is extremely important that we finish within the time scheduled. Your opinion matters to us and we will keep this in mind to help provide better service.
Thank you.
- Superior Service

Dawn B

(5) 8/14/2020 Rowlett

We were very happy with the job that Superior Service provided us. We had a 16’ POD to unload and they had it done in under 2 hours. They organized the boxes that we asked them to leave in the garage and handled all our belongings with great care. We appreciate their superior service!

Mover's response:
We are highly experienced, seasoned movers and we take great pride in showing that in our work. Thanks you!
- Superior Service

Jeremy K

(1) 7/29/2020 Dallas

I will get right to the point about Superior Service — their name, unfortunately, just doesn’t match their service in the slightest. Under no circumstances do I recommend trusting your property to them, but if for some reason you do book them, I would recommend supervising them every step of the way. While they were on time to the job, and actually very pleasant as people, the job they were there to do — move my items with care — was not that of a professional moving company.

The job was to move me out of my apartment building, so I could either be in my apartment or I could be 16 floors down on the loading dock, but I couldn’t be in both places. When I was in the apartment, I could not see how poorly they were loading my items into a moving truck that would eventually be traveling halfway across the US. As HireAHelper suggested, I had dozens of moving blankets on hand for them, but they failed to use about half of them I later discovered.

Only when I unloaded the items did I actually see how careless they actually were in loading. All my framed art (nothing pricey, but nonetheless, things that decorate my walls) were stacked together and left to bounce on top of a box. A large wood framed mirror was placed lengthwise directly onto the truck floor and left to rub and bounce the whole way, my West Elm “splurge” of a chair was tucked tightly between the splintery wooden sides of the truck and a stack of boxes. A TV was shattered broken. Very few blankets were used throughout, and it seemed as if zero care was exercised.

I would recommend saving your money and asking your friends to come over to help... the thing your friends would have in common with Superior Service is that they’re both not professionals. But, unlike Superior Service, friends would actually care somewhat about your property I would hope, so would never load a truck the way Superior did for me.

Or, save yourself the trouble altogether and just book another company.

On a very positive note, you are CERTAINLY on the right website to book your moving labor help. In solving my issues with Superior Service, HireAHelper was nothing short of phenomenal in the excellent and responsive service they provided. So, I recommend this site 100%, but recommend my movers I unfortunately chose 0%.

One final remark, I waited to write this review until Superior Service had an opportunity to make this right. They did not do so, so this review is written in a manner that is brutally honest, yet nonetheless truthful from my perspective.

Daniel T

(5) 8/7/2020 Addison

On Time!!!! Fast movers!! Awesome guys they where careful with furniture and really helpful.
Thanks

Mover's response:
Thanks Daniel!!!
- Superior Service

Michelle F

(5) 8/10/2020 Fort Worth

Hard working and efficient!

Mover's response:
Thanks Michelle! It was a pleasure working with you.
- Superior Service

Rachel W

(5) 8/7/2020 Dallas

Great job - efficient guys. Showed up on time, and worked hard! I had a storage unit full of furniture to be moved into my 2nd story townhome - and these guys were pros! They worked quickly, carefully, and hard. Really appreciate Chris and Jose! Looking forward to hiring again after move out. Thanks again.

Mover's response:
Thank you. We look forward to working with you again!
- Superior Service

Belco N

(5) 7/30/2020 Allen

Helpers were polite and courteous. They were very careful with all our belongings and worked amazingly fast efficiency. Would absolutely use again if we ever had to move again!

Margery P

(5) 8/6/2020 Dallas

I've moved 4 times in the last year. This moving crew was by far the best. In fact, so far this is the best moving experience I've EVER had.

Bobbie S

(5) 7/31/2020 Sachse

Fast work. These guys did a wonderful job and were very kind to put up with all our requests!

Mover's response:
Thank you for allowing us the opportunity to earn your business!
- Superior Service

Service Area

We handle moves within 25 miles of Plano, TX 75075.

Get To Know Us

What can a customer expect after booking with you?

You will receive a call from us to verify all the information on the work order, and go over any questions that you may have.

What can a customer expect on moving day if they hire you?

A call when a crew is in route to your location. Once on-site we will do a quick walk-thru with you and get right to work.

How should a customer prepare for moving day?

Remove all the contents from any furniture that is being moved. If you have pets be sure to have a designate place where they can be kept during the move. If your moving date is draw to a close and you are have not fully packed you can always call us and we can have an experienced packer there the day before the move to help you be ready.

What types of moves have you handled?

We have moved everything from retail stores, offices and homes to fountains, music and sports equipment. We've also moved weddings, animals, college dorms, pods, pack rats, u-boxes, containers and a wide range of small trailers to big trucks. There nothing we have not seen before so if you have a doubt about an unorthodox situation don't hesitate to call us so we can offer a quick solution.

What's your favorite part about being a mover?

Being able to ease your worries about one of life's most stressful situations.

What training do you provide your crew members?

All of our crew member have at least 6 years of full-time moving experience, so you have a team of experienced, dedicated, moving professionals at your disposal for all your moving needs.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
We will always provide a furniture dolly free of charge., (always included, no fee)
Hand tools for assembly:
We will bring a genereal set of tools needed for assembly and disassembly., (always included, no fee)
Hand truck:
We will always provide a hand truck free of charge., (always included, no fee)
Plastic wrap:
We provide a small roll of plastic wrap at no charge. If more is needed a large roll is $20.00, (upon request, no fee)
Rope:
$10.00/ea.

Hours

Sunday: 10:00 AM - 8:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$109/hr
for 2 movers after 2 hr min
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