Movers in Portland, OR
Our customer review rating is:
4.6 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
We are a full service Moving Company With years of experience behind us. We are large enough to do any size job yet small enough to give you that personal touch that you deserve. We are locally family owned and operated so we know just what our fellow Oregonians have grown to expect from there moving company. CUSTOMER SERVICE AND SATISFACTION ARE OUR NUMBER ONE PRIORITY. We want to show you just why 90% of our business is repeat and referred clients. We are a full service Moving Company With years of experience behind us. We are large enough to do any size job yet small enough to give you that personal touch that you deserve. We are locally family owned and operated so we know just what our fellow Oregonians have grown to expect from there moving company. CUSTOMER SERVICE AN…Read MoreD SATISFACTION ARE OUR NUMBER ONE PRIORITY. We want to show you just why 90% of our business is repeat and referred clients.
|Sunday:||8:00 AM - 8:00 PM|
|Monday:||8:00 AM - 8:00 PM|
|Tuesday:||8:00 AM - 8:00 PM|
|Wednesday:||8:00 AM - 8:00 PM|
|Thursday:||8:00 AM - 8:00 PM|
|Friday:||8:00 AM - 8:00 PM|
|Saturday:||8:00 AM - 8:00 PM|
- Furniture dolly:
- always with non skid wheels [always included, no fee]
- Hand tools for assembly:
- we carry a large range of tools. [always included, no fee]
- Hand truck:
- always [always included, no fee]
- Plastic wrap:
- always [upon request, no fee]
- always have them and will sell them rope on one way moves. [flat price, $10.00]
91 Customer Reviews:
These reviews are from past customers who booked Assured Moving through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
The guys that helped us were awesome! Both very polite and very helpful. They did an excellent job and would highly recommend them. Their names were Trent and Ethan. Hope I have the second name correct. Anyway would use them again. It was a huge relief to have them help, we really appreciate their kindness and muscles! ??
Ethan and Trent are simply wonderful! They came on time and worked efficiently and completed the job with more time to spare. They respected our property and made sure that nothing was damaged. They listened to what we needed to do and managed to pack all the necessary belongings in the POD. They were very friendly and made the …Read Morewhole process seamless. If we can take them with us to our new home and help us again, we would gladly hire them! Highly recommend these great individuals to anybody needing help to move! Thank you so much Ethan and Trent!
Although he was delayed by traffic Ethan was efficient. He can lift anything by himself. He figured out how to get it all into the rented van and nothing moved when I drove it home. He carried it all down some steep stairs without complaint. He encouraged me so I was less worried during the entire move. Thank you.
AWESOME! Our movers were on time, and actually called to see what my preference was on when they should show up within my 1 hour window. They were professional, courteous, respectful of my belongings and property, and finished in a timely manner. I would, without a doubt, recommend them and use them again when and if I move. The…Read Morey were also very funny and friendly; a delight to chat with!
Vince and Steve communicated very well telling me when they would arrive. They worked hard the whole time. Very careful of my boxes, etc as well as my new home. Vince tried to put my bed together but a few bolts were missing. He told me what kind to get and then came back on his own time and put my bed together! Very impres…Read Moresive. I would highly recommend these men
The workers showed up ready to go and energetic. They worked super hard and I feel went above and beyond to get us packed up and out of our house. They were great guys and were very careful with our "stuff". I would use them again for sure but I hope never to move again!
These guys were fantastic! I had to reschedule my move a couple of times, due to delays with my moving van getting across the country, and the person I dealt with in the office, Jaison, cheerfully accommodated my each time. Ethan and Vince were my moving labor helpers. They were completely professional and very friendly, and …Read Moretreated my belongings as if they were their own. They didn't leave a scratch on any of my furniture or on my walls. I will definitely be calling these guys again, next time I move, and will request them by name if they are available. Don't hesitate to book this company.
I hired Assured movers to come help me move and my confirmation stated that they would be there between 1 and 2. 2 o'clock came and went and no one came. I tried calling the number to Affordable movers and no one answered. So I called HireAHelper for help and after talking with them (which they couldn't get ahold of the movers e…Read Moreither) finally, a mover called me and said they were on their way. I waited a little over 3 hours more (just after 5) and A+ movers showed up, which isn't even the company I signed up with. They did throw in an extra mover for being late and they worked quickly, so it only took them an hour because we had continued to move while we had been waiting all day. I also signed up with them (Affordable movers) because it said "Refunds for unused time" on their review. However, when I asked if we'd be charged for only the hour it took the mover said no because it was a 3 hour minimum. So HireAHelper ended up taking an hour off for us but couldn't ever help me understand what "refunds for unused time" actually meant. I wouldn't use either again. It was a very frustrating situation.Show Response
We apologized for being late due to a last minute call in. We did contact you, however, beginning at 1 several times to let you know our progress. We only have one name and that is Assured Moving. I am not sure where you are getting Affordable Movers or A+ from. Hire A Helper has a 3 hour minimum for us which means you have to pay for 3 hours at least. If you were to have paid for 5 hours lets say, and we did it in 4, then you would not have to pay for the 5 hours. That is what the "refund
~ Assured Moving
First class operation. Clear communication throughout the entire process. They were on time with professional good attitudes. I had two men unloading and taking the majority of the boxes and bed upstairs. They indicated it was no problem and just started following my direction. They asked questions when unsure of which room…Read More something went. I would recommend this company to anyone or use them again, if I need movers! JD Harris
They were on time but unfortunately they only sent 2 men instead of the 4 that I had requested. They requested additional help (which took about an additional hour or so for extra help to show up). They all worked real hard, stayed until job was done and through in an extra truck to use to make up for the lost time. I was very h…Read Moreappy with them even though there was some initial miscommunication about the number of men needed; they did a great job of making it up to me.
Three workers, the lead did call to tell me they were on their way, they dint' act professionally and didn't want to work longer. They told me 3 hours is the minimum, then turned that into maximum as well. I know that they could've worked more, but they simply didn't want to do it.Show Response
As a owner I appreciate this review. Its hard to monitor employees and hearing feedback is really the only accurate tool in assisting an employer in making decisions on who to retain and who to send packing. After seeing your review we made the very easy and obvious decision to let these employees burden someone elses employ. We pride ourselves on having hard working easy to work with ready to serve employees. Your review does not convey our mission nor our vision and future for our company. If
~ Assured Moving
Service was okay. Crew arrived on time to my location, asked the needed questions and got to work. The disappointment came when they didn't have any furniture dollys to move the items. They had to use my personal one. I reached out to the manager Jason via text message and got no reply which was concerning. The crew of 2 did st…Read Moreand around expecting a tip which was interesting since they didn't come prepared. I am not sure if I would recommend again. The service was okay but I guess I was expecting more based on other reviews and what listed in what they provide.Show Response
You text me and I apologize I couldn't respond due to the fact my wife was in the hospital.
~ Assured Moving
For the amount of time these two guys spent, they did the work of the four guys that were suppose to do. There was a slight mix up on my order, I was originally scheduled for Sept. 23, but due to complication with closing on our home purchase, I had to reschedule for the 30th. The message was not passed to the moving crew and ca…Read Moreused them to be 2 hrs late ( not their fault). The work they did was excellent and respectful. I supplied the truck which turned out to be to small ( my bad) and had to make 2 trips. I do not plan on moving again ever, but would recommend them to any of my friends or family.
The company called twice to confirm my move details and Jason was very friendly and professional. The movers Caleb and Dave were on time, friendly, fast, and helped put all my furniture in its place inside the apartment as well as assemble a few pieces. I would definitely reccomend this company.
I was in the need of some last second moving labor help. I was worried that with such short notice, it may not be possible. But they were quick to show up, efficient workers, and very respectful with my items they moved. I would definitely use them again.
While the crew from Assured Moving were able to get the job physically done, the movers themselves seemed inexperienced. They caused damage to walls and floors (hardwood and laminate flooring). Furthermore, they did not know how to wrap furniture - I spent about $450 on purchasing good quality moving pads and blankets etc in ord…Read Moreer to protect the furniture as it is expensive and am really disappointed. All the furniture in our home had been delivered with 2 men only each time and we never had damage to walls or floors. We had requested 3 movers, actually got 4 but they still weren't able to do the job properly. I am most disappointed as our furniture was damaged. An expensive marble dining table was cracked/ split into 2 pieces. This was due to being incorrectly loaded into the PODS by the movers and was preventable. Instead of being placed vertically along the wall of the POD (between the wooden posts/ beams), it was placed horizontally against one of the posts/ beams with furniture pushing against it resulting in breakage. Several other pieces have been scratched - including the buffet due to dragging the hutch across the surface, the armchair was dragged instead of being lifted causing damage to the wooden legs... I would not recommend these movers to anyone with quality furniture.
They missed the arrival window. I called and texted the boss and got no response. I called the alternate number and a woman said she would contact him and call me back. I called her back after 30 minutes and she gave me an alternate phone number for him. I arranged with the boss to have them come three hours later in the evenin…Read Moreg. The crew called me 90 minutes later and said they were on the way, their boss never relayed the message to them. When they did arrive, the crew had clearly already had a long day and did not want to be here. They didn't follow instructions, took clearly labeled boxes to the wrong rooms, said they couldn't put together any of our beds since they "didn't disassemble them and wouldn't know how to put them back together" and worst of all CALLED THEIR FRIENDS TO COMPLAIN ABOUT HOW MUCH STUFF WE HAD WHILE WE WERE PAYING THEM TO MOVE US. They did such a bad job I sent them away after 2 1/2 of the 3 hours we'd paid for. Nobody ever apologized for any portion of the experience, these guys are a must avoid. I probably won't ever use Hire a Helper again based on this experience. I've never hired less competent movers.
Hire a helper overbooked. We were told by 3 different employees the crew would be "just a minute," "any moment" and after 4 hours of waiting, they showed up. They worked late into the night and did not finish. They did not even use the blankets we rented from Pensky. We had to leave the next morning by 9 am to make the mover…Read Mores at 2pm on the other end, but instead, we had to try finish loading ourselves. We did make arrangments for their return to finish the job the next morning. The supervisor said he wanted to see this job through and told us he would "not charge" us and would send a crew "right now" That never happened. Instead, a crew did show up at 9am, the time we were scheduled to leave. We sent them away. It was way too late. We left a garage full of possessions, including our canoe and our bikes, my flowers, our patio set and a bed. We were charged $900 plus to have it removed and they damaged our Samsung refrigerator so badly, it must be kept as a spare in the garage. Hire a help cost us a few thousand dollars in loss and damages. We are moving forward to get a full refund. Should we fail, we will contact the Attorney General.
The movers were great! They showed up on time, were professional and courteous, and treated my belongings with care like they were their own. Very helpful and understanding of my circumstances (broken foot) they were very helpful in getting everything where it needed to be to make less work for me. I would recommend them to anyo…Read Morene looking for good, reliable movers... In fact, I have, to my mom!
The only reason that they get a three stars from me, instead of two stars, is because the owner made a small attempt to make it up to me. I WOULD NOT use them again. I explained the situation about how I was disabled, and therefore needed help packing and moving from one apartment to another within the same complex. I said the d…Read Moreoors were 200 feet away from each other, so a truck probably wasn't needed. The owner agreed that a truck would be a waste. (The distance was closer to 300 feet) I ordered 3 guys for 3 hours. The first crew sent showed up late, with only two guys. They took their time packing and moving things. There was quite a bit of complaining from them, as though the job had not been communicated, and they were rather slow and lazy. They asked how I wanted things packed and moved, and then proceeded to ignore me completely. Only 1 of the two guys really seemed motivated. After three hours, I couldn't take any more, as I ended up doing as much work, if not more, than they did. I called the owner, explained the situation, and requested a new crew the following day. He said he'd "cut me a deal". That night and the following morning I spent several hours packing and carefully labeling things, since it was clear that I could depend on them to pack things. The next day, I got a new crew of two people, instead of three. They moved much faster and were more motivated than the previous crew, but still couldn't follow directions. Most of the boxes ended up in places they didn't belong, even though everything was carefully labeled. Some things that were meant for the bedroom were in the garage, things for the kitchen were in the bedroom, etc. I ended up having to dig through a BUNCH of boxes to find specific things that I needed immediately. The Advertisement says that they have uniforms. They don't. They also don't bring dollies and hand trucks with them. (in other words, don't believe their advertisement. Look at their rating on Yelp and those sorts of places, don't trust the hire-a-helper site) Some furniture was not place where I wanted it, like the very heavy king size bed, but they had left by the time I found out about it. The owner charged me less than his going rate for two hours of work, but the move should have been finished the PREVIOUS day! Another day of MY time was worth MUCH MORE than a total of $30 that the owner was offering. Aside from that, I had hurt myself so badly trying to compensate for these guys that I could hardly walk the next day. Finally on day THREE, I thought I'd give the owner one more chance to redeem himself and his company. I asked them to send one guy over for less than an hour's work, repositioning things. He said he'd send someone over around noon. No one showed up, and no one called me. If you have the time, patience, and stamina to stand over these guys and supervise EVERYTHING, then go with them. If you want a no hassle move, find someone else. (Final note: the owner's solution to every problem was to fire the movers, as though that was the way to make the customer happy. I told him that they needed a supervisor to give better supervision and direction to the crew. Had they had some training and instruction, it would have taught them a lot more than just firing them.) Total of 8 hours with two guys to move a 900 sq ft apartment.
They were slightly late. Even though I told the dispatcher of a piano, the two could not move the piano without calling for help because they did not bring the proper dolly. Additonally, they were not informed they were to provide plastic wrap so I had to go buy $48's worth. Plus, they did not have enough rope to secure all o…Read Moref the items so I had to go buy a $32 rope. Otherwise fine. They worked to carefully move items out of the house without damage and to pack the items securely in the moving Pod. Impressively, they did not take breaks and they completed a difficult move in the allotated 3 hours. Nice, hard working, respectful and friendly men. However, I would like to be credited for the $48 of plastic wrap that was to be included. Michael SmithShow Response
This is what you filled in when you booked your job with us. I am just copy and pasting it from your info provided on this move; Move Description: Loading one 16ft PODS container From garage into pod - No stairs Mostly boxes Heaviest item: Dresser - No appliances Customer will provide at least one furniture pad per item . Heaviest item: Dresser - No appliances. We provided strapping not rope to secure your items at a cost to us of $85 and as well we didnt charge you anything additional for movin
~ Assured Moving
The guys did a great job. The house we moved into has hardwood floors and they recommended that we put felts on everything. After we got them, the guys also installed on each piece of furniture. Also, they showed up same day I booked them. I called at 9am and they were moving me by 1pm...Great job guys... My next move will sta…Read Morert with a call to them.
Words are hard to find to describe what a fabulous job Marcus and Robin did for our moving on Saturday. Arrived on time and immediately starting helping with our move. Always polite and understanding every step of the way. They efficiently and loving moved my items to my new house. Moving never goes perfectly but Marcus and Robi…Read Moren helped ease that pain with their sense of humors and understanding of how difficult it is moving from downtown Portland. Once arriving to my new home they places all my belongings in the rooms I had marked on the boxes or where I needed them placed. My only thought was wow I should have done this before. Thank you guys for making a move actually enjoyable. Next time I move I will be seeking Marcus and Robin out again. K.P.
We needed help loading large pieces of furniture into a PODS container. Robert & Brandon were not only prompt, but both had an incredible work ethic. They worked tirelessly without any negative incident. These young men were friendly, competent and highly professional. We would definitely use them again.
Jaison & Dustin arrived on time ready to work. My trailer had not arrived, so they busied themselves wrapping things & placing them in an appropriate order to be loaded. We ran into difficulties when the trailer was 4hrs. late arriving. They remained positive through the whole experience & assured me they would remain & see …Read Morethe job through. They worked hard getting things loaded at a very late hour, even though they had a 2hr. drive to return home. I cannot say enough regarding their professional attitude and willingness to go above & beyond. I am truly grateful for their services.
They kept in contact as I neared my destination and had a crew to me before the previously scheduled time. I had booked two helpers for three hours; they sent three and completed the job in an hour. They were experienced, and careful with my goods. Would not hesitate to use them again.
These guys did such a great job! I was able to book them the day before my moving truck arrived. They worked hard and brought everything inside so quickly, even with one flight of stairs. There were a couple pieces we couldn't fit upstairs without taking them apart, but the guys tried several times just to make sure and to save …Read Moreus time as well. At the end they even offered to help clean up :) I would definitely recommend to anyone who needs help moving. They were also super friendly and genuinely seemed to love what they do. Thank you!
I can not say enough about Assured Moving. 1st of all they were happy to work with, respectful of our property and goods. We were moving from a old home on the Oregon Coast. We were on the 2nd floor with a very narrow staircase, but they handle the move with ease. There was nothing that they could not handle, with never a com…Read Moreplaint about how heavy or difficult the move was. If moving could ever be considered a joy, it would be with using Assured Moving.
The helpers arrived on time but they were in tennis shoes and they had not read the work order so they were not prepared to move my piano. They then accepted cash payment saying it would be no problem to cancel the charge to the debit card - when in fact 4 days later the charge is still pending on the account - they also gouged…Read More a wall in the house i am moving into and altho they were nice and worked "hard" , we were dissapointed and will not recommend nor use this service again.Show Response
I apologize for the mix up on the payment. We resolved it with hireahelper as you know. As for the guys wearing tennis shoes what else would they wear?? This job is constant climbing of stairs and tons of walking. They brought a 4wheeler and blankets which is exactly what is required to move an upright piano. Again i apologize for any confusion. As for the wall i will fix it at no expense to you. Or i am more than willing to hire a contractor to fix your gouge. We strive for the best experience
~ Assured Moving
Very professional, personable and fast. They were a little later than they said they would be, but I've moved a number of times in the last 3 years, and they are ALWAYS late. These guys picked up the slack when another company that I booked did not show up, or return my calls. If you see any company with even 1 no show, I w…Read Moreould think twice about hiring them. It's a real stressor! Avoid that and hire Assured.
We needed two strong people to help move two large bulky items for my mother-in-law. James and Ed showed up on time ready to work. We got both things loaded and delivered well under the 2 hour limit! Communication was excellent.... we were very last minute... called them in the morning and they arrived by 1 PM. I would total…Read Morely use this company again.
# 285950 The two young men that moved us into the house were outstanding. They worked hard and fast. It only took them 1 hour to off load everything and we had a lot of heavy furniture and boxes. I would hire these men again in a heart beat. Jeannie and Rick Hinkley
The 2 guy's we hired to load our 26 ft truck were excellent in every respect , on time , fast , respectful of our stuff , loaded the truck using every inch and nothing slid around , and not 1 thing got broke and we traveled over 300 miles . Also the price was ok . We would use their service again . Yes they were very profess…Read Moreional and did not waste any time . Thanks for your interest . Gord & Mary ( seniors )
These guys were awesome! They did not hit a single wall, damage a single item or scuff anything. They brought up all of our heaviest stuff, up three stories of stairs, maneuvering several tight turns and corners and they helped unwrap some of furniture they brought in which was great for me. Plus they were super friendly!! I hon…Read Moreestly was hoping for the best, preparing for so-so, and totally got the best. They worked at a great pace and though they looked like two average guys, they were very strong. I would hire them again in a heartbeat! Thank you so much for making what was supposed to be the hardest part of our move the quickest and easiest.
The movers you sent were very competent and actually showed up early. We prepared our load for them so that we could get the full benefit of their strength and expertise. They effeciently loaded and secured the load in the largest Uhaul truck available. After we drove it across town, they unloaded it briskly and we were happy…Read More to make our 2 hour deadline. We easily took the last few boxes off the truck after they left. Yes, this is a great service of experienced movers. thanks.
Zach, Dustin and John had up-beat, can-do attitudes the moment they arrived, were pleasant, polite, and thoughtful throughout, moved items large and small, heavy and light easily and carefully to wherever I asked them to put them, and finished a half-hour earlier than expected. I expect to be calling them in a few months to m…Read Moreove furniture when a remodeling project is finished, and would recommend them to anyone in their area. I thought they were a great crew.
I found this site with the help of a friend who had success in the past. I went with Assured, as they were able to accommodate my last minute needs to unload a 20' uhaul. ...I received a call that night and met Zack the next morning and we set to work.....well...Zack took control, as he is experienced in all things moving, …Read More and I pitched in. Got the job done in an hour for what took me 4+hrs the day before... Great service and great guys!!!
The team that moved my possessions where prepared for the job, kept me informed as to arrival time and the process. They were very respectful of my property and goods, along with being very personable. I would recommend Jason and . The people who unloaded the truck were impressed as nothing had moved in the 350 mile dis…Read Moretance to my destination. I would definitely request them again.
I called Hire A Helper on a Sat. morning in need of Moving labor Help & within 2 hours I had 3 awesome men from Assured Moving at my doorstep. They got our truck unloaded in record time & were so careful with our belongings. Can't say enough great things about both companies!! Will use them again!!
Arrived later than scheduled but did call to update us on their tardiness. Hired 2 guys for 2 hours. They worked hard and helped us unload the heavy items we could not carry ourselves. One was definitely more motivated and knowledgeable about moving but both worked hard. Would consider using them again, but would probably shop a…Read Moreround first.
Jaison and Assured Moving were awesome! They had to reschedule our move three times due to our conflicts and did so willingly. I wasn't specific that we needed a truck, yet they still made it happen the day of the move. The guys worked tirelessly in 95 degree weather, were careful with our belongings, and were even fun! Jaison a…Read Morend his crew were the best part of our cross country move from Kentucky to Portland. Thanks Jaison!! I will definitely use them when we move again.
I can't say enough about my experience with Assured Moving, simply put fantastic! They were able to fit me on when another company cancelled and it was 100 degrees out. They called & confirmed right away, were on time, hardworking, & professional. I would HIGHLY recommend them to anyone needing movers. Thank you Assured moving f…Read Moreor calming my nerves and getting us moved. I WILL be using you again!
They did a good job, but not perfect. They were a little late because they were given the wrong address. They didn't bring padding for furniture because they were told I would have them. They worked very hard making sure everything was done to protect my goods. Nothing was broken or damaged. I would recommend they for sure.
Assured Moving is based in Portland, OR and covers a 100 mile radius. Travel fees are included in the prices you see.
Licenses & other Business Information
Assured Moving has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Assured Moving has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|Policy number||Available Upon Request|
|Policy issuer||TEC Insurance|
|I offer uniformed crew members :||Yes|