DMV Discount Moving & Cleaning - A Local Washington Moving Company

(4.8 out of 5 / 447 reviews)

Washington, DC / Moving services within 51 miles

Booked on 1,620 moves through HireAHelper

447 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

10 years in business

Washington, DC / Moving services within 51 miles

Booked on 1,620 moves through HireAHelper

447 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

10 years in business


One of Washington's Favorite Moving Companies

A Note from HireAHelper

We love working with DMV Discount Moving & Cleaning because they pride themselves in taking care of their Washington, DC neighbors. After several years moving in and around Washington we believe you'll love working with them too!

Relocation with DMV Discount Moving & Cleaning

Our team of dedicated professionals promises you 100% satisfaction and guarantee you a stress free true red carpet experience from pick up to delivery. Handling Your Items With Extreme Care is our number 1 priority??

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Moving Services

Move Help

Day Labor

Moving Reviews

Real Washington area customers. Unedited, unfiltered reviews of DMV Discount Moving & Cleaning.

4.8
447 reviews
89%
4%
2%
3%
2%

Cathy E

(2) 7/10/2024 Columbia

Well, at first, they had only scratched my new couch. However, due to the way they loaded the truck, I lost many items. Also, because of the way they stacked my furniture, my son's new box spring was broken when we arrived at our destination. I personally do not recommend this company because they do not care about what is happening to you before their arrival. I had an issue with my rental truck and lost time and money because they would not work with me. I learned a valuable lesson through this process and should have just canceled them and paid the fee. It would have been cheaper for me to do so. They were not on time. They did not know how to take apart my bed (no tools), and they were not respectful of my belongings. I would not use them again.

Mover's response:
We sincerely apologize for not meeting your expectations. I was told that your son was helping the movers and loading items on the truck. Movers are not liable for any damages if other people are helping. You did not provide any straps or tie down to secure your load so movers did the best with what they had. Movers are not responsible if any furniture shifts on moving truck during transport on labor only jobs with the customer providing the truck. You have to provide straps, tie downs or rope so that movers can secure the load properly. Hirehelper provides us with an arrival window and your time will start when movers arrive. You had a 9-10am arrival window and I reached out 30 minutes prior to let you know that movers will arrive at 9am and then you expressed that you were having difficulties with the rental truck. Your time started at 9am and movers were already in route when the customer stated that she was having issues with the rental truck. Movers arrived at 9am on time and the customer did not show up until 10am. These are rules and policies strictly from hirehelper and this information is available once you book services. There was minor damage to the couch due to a narrow entryway and the customer brought it to my attention and understood the circumstances so it wasn't a issue at that moment. We apologize for your experience and please reach back out so we can provide you with a partial refund. We appreciate your feedback and thank you for your business.
- DMV Discount Moving & Cleaning

Timothy S

(5) 7/17/2024 Bel Air

They were friendly, competent, quick, and flexible! I would definitely recommend thek to anyone for their obvious expertise.

Melanie K

(4) 7/15/2024 Frederick

The site where I needed them changed and they were very understanding and made arrangements to go to the correct location. They worked hard and got the job done in a timely manner. They were also respectful and careful with our items. Thank you!

Lamonte C

(5) 7/8/2024 Rockville

They arrived at the time they said they would over the phone. They were very prepared, worked non stop, and followed directions well. Highly recommend.

Charles J

(5) 7/9/2024 Pasadena

I had two guys come to help me unload a moving truck at my house, they were here on time, communicative and very efficient getting everything inside!

Edward P

(5) 6/30/2024 Ashburn

Very prompt and helpful, good price. Were able to help unload in 2 locations inside of the 2 hour time limit.

Betsy C

(2) 6/29/2024 Frederick

Mine was a unique type of move and I wasn't sure how much time to book. I booked 5 hours. My son and I arrive early and prepped a lot of the stuff so loading the box truck only took 2 hours. Movers did OK, they had a dolly - that's it. No gloves, no moving straps, no broom...

I called the owner to try to discuss some sort of refund for the 3 hours I didn't have them. He wouldn't even call me back. Just said no through the third party that booked it. I get that I booked them for 5 and they couldn't be scheduled for anywhere else but I also know if I hadn't booked enough time they could have left me high and dry and not finished getting me loaded.

I paid for 3 hour of time unused, if I had known they weren't going to refund - I would have kept them there and had the movers help CLEAN up after loading the truck.

I would not recommend them or hire them again myself. Poor customer service from the owner and that starts at the top in my book.

Mover's response:
We appreciate your feedback. If you look under the equipment provided section it lists that we only provide hand tools for assembly and we don't no provide a dolly, straps and gloves are not a necessity and doesn't make a difference and we don't provide brooms. It also states on hirehelper that we do not refund any unused time. I'm sorry if you didn't get a chance to go over everything throughly but all policies are listed on the hirehelper site before you book services so you have a option. I had hirehelper call you to explain the time you booked for movers and the policy. When the job was complete I reached out to close out the job and I asked how did everything go with your move and you said that the movers were great. You booked for 5hrs but you said the job was completed in 2hrs so we closed out the job as protocol. I'm sorry if you didn't understand the policies beforehand but all this information is on hirehelper before you book services. Again thanks for the feedback and we appreciate your business
- DMV Discount Moving & Cleaning

Tamika S

(2) 6/29/2024 Dumfries

Where do I begin...(I hired 3 men for 4 hours) I will start by saying the person that I spoke with throughout the day was communicative throughout everything that was occurring & was able to come to an agreement in pricing in the end BUT NONE LESS THE JOB WAS AN ISSUE FROM THE BEGINNING. NOW.. My time slot for arrival was between 9 am-10 am. I received a call close to 9 am that they were finishing a job and would be arriving a little late (understandable). I decided to call around 10:30 to inquire where they were as it was way behind the grace period and as you know every minute counts., He advises that they should be arriving shortly. Next thing you know 1 yup you read that right 1 man shows at 11. Now from the time the one man arrived to the time the other 2 arrived, he was working very hard SHAWN - I will continue to give you your praise without you this job would have gone to a deeper crap show than it was. Next, the other 2 men arrived at 11:43 am, NOT TO MENTION ONE ARRIVED WEARING NIKE SLIDES!!! The 2 workers that arrived late were less than working, there were times they were moving one bunk bed pole at a time. Basically eating up the clock. Now we couldn't even finish the job because they were late and the truck had to be returned etc. I had to rush and put everything in the truck so that we could get to the next location and drop off the items. Now here's the next issue. Everyone pulls out of the complex at the same time. Everyone is going in the same direction. We arrived at the 2nd location which is 8 minutes away, the 2 men who arrived super late didn't arrive at the 2nd location until 20 minutes after everyone else arrived. The truck was emptied in about over an hour but that was due to the family I had being on top of the men to ensure it was completed in the time allotted. Once the clock ran out I spoke with the "head person" via telephone and expressed my concerns throughout the job ( I didn't wait until the end of the job to complain, he was well aware of the horrible work that was being completed from the minute they arrived). After speaking with him he thought that an "offering" of 50$ was going to be sufficient after I spent over 600$ for a job to not be completed & 2 horrible workers. What a joke. Not to mention the worker that showed up with slides, and did close to no work at all decided he was going to hang around my apartment and request that I provide him with pizza and a tip-(after doing a crappy job not to mention I provided the workers with drinks all day to ensure they are well hydrated) ANYWAYS I WILL NOT BE RECOMMENDING THE COMPANY TO ANYONE NOR WILL I EVER BE USING THEM AGAIN!!

Mover's response:
Thank you for sharing this honest feedback Ms Tamika. Please know that our team is working hard to prevent this from happening again. I was fully aware of the issues and the customer concerns on her move day. Instead of charging the customer for 4hrs with 3 movers we only charged the customer for 2 movers for 4hrs. The move took 5hrs and we only charged the customer 4hrs and did not charge her for the 3rd mover. Then I gave the customer an additional $50 refund to amend the situation. We are not happy with the behavior of the movers. Dmv Discount Moving&Cleaning do not tolerate this kind of behavior and these particular movers are no longer apart of our staff.
- DMV Discount Moving & Cleaning

Daphne C

(5) 7/7/2024 Fairfax

Marco and Jerome did an excellent job recovering items that were unfortunately left in my old apartment by the last moving company we hired through UHaul's "MovinglaborHelp" a few days prior and they also assisted in showing us how to carefully reassemble large furniture items. They had a caring spirit and a joyful attitude toward the job. I was impressed with their ability to troubleshoot box stacking to optimize space within our In-Town UHaul Truck rental. Most importantly, they arrived a few minutes early and made sure the job was completed as soon as possible. I would definitely recommend these two (and DMV Discount Moving & Cleaning) for any upcoming move you might have in the DMV area. Lots of laughs to make the moving process a breeze. ~DCM

Julien L

(5) 7/8/2024 Washington

They were awesome, got the job done with time to spare, highly recommend!

Get To Know Us

What can a customer expect after booking with you?

High quality services at a discounted price

What can a customer expect on moving day if they hire you?

A true red carpet experience

How should a customer prepare for moving day?

All dressers emptied, all boxes packed, taped and sealed shut. Keep pets & children out of the way.

What types of moves have you handled?

Local moves, Long distance moves, office moves

What's your favorite part about being a mover?

Helping different people relocate

What training do you provide your crew members?

All training is in the field

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Hand tools for assembly:
always included, no fee

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$104/hr
for 2 movers after 2 hr min
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