HireAHelper's Review Of Top Movers - A Local Lowell Moving Company

(4.7 out of 5 / 222 reviews)

Lowell, MA / Moving services within 100 miles

Booked on 1,061 moves through HireAHelper

222 Verified Customer Reviews

Open Today - 5:00 AM - 11:00 PM

9 years in business

Lowell, MA / Moving services within 100 miles

Booked on 1,061 moves through HireAHelper

222 Verified Customer Reviews

Open Today - 5:00 AM - 11:00 PM

9 years in business

 

Top Movers — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Top Movers. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Top Movers

Moving Company in Lowell, MA

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Top Movers Moving Reviews in Lowell

These are real Lowell area customers. Unedited, unfiltered reviews of Top Movers. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.7
222 reviews
89%
3%
3%
3%
2%

Kathleen D

(5) 8/1/2026 Abington

It was a very warm day, and I was the last for the day. I couldn’t find the keys to the pod, they were not upset, went to the local department store, bought a bolt cutter, cut off the lock and unpacked my stuff! They remained wonderful thru the entire unpacking of the pod.

Megan I

(5) 8/1/2026 Quincy

They arrived on time and were very friendly and efficient in our move. I would highly recommend!

Valeri W

(5) 7/29/2026 Concord

Walter and Justin were fantastic! They were fast, efficient, and used every bit of space in the container effectively. They were also gentle with my antiques and protected them with blankets. They were very pleasant, as well. I fully recommend them and would hire them again.

Lex D

(5) 7/21/2026 Leominster

Fast & efficient

John A

(5) 7/18/2026 Worcester

They were very nice and did a great job

Antonio B

(5) 7/16/2026 Nashua

Wonderful team of four guys took care to help out setting things up putting things where we wanted can't say enough of a good job!

Donald R

(5) 7/7/2026 Northborough

I have to say they did an absolutely outstanding job. I would recommend them to any one that is moving.

Aaron G

(3) 7/10/2026 Dover

While the work they did in packing and loading was good, their recommendations for the size of the crew and time needed was very high. As you have to reserve and pay for the labor up front, there is no refund if they get done sooner. My example: when talking with their rep before making the reservation, I explained the situation, estimated the amount of the load, size, and number of large items, etc. Their original recommendation was 3 persons/5 hours. I booked 2 persons/4 hours. The night before the move, they contacted me to approve a 3-person crew. I did not approve the additional person. Reality: the 2-person crew they sent was done in under 2 hours. It felt like bait-and-switch. I won't be using them for the unloading at the other end of the move.

Mover's response:
Unfortunately, we are unable to refund pre booked hours, as our refund and billing policies are outlined in the contract that was reviewed and signed before choosing Top Movers.

Based on our conversations before your move, the primary plan was for our crew to spend approximately three hours packing and one hour loading your POD. After discussing the scope of work, I recommended adding a third mover to complete everything more efficiently, and you initially agreed in writing. However, you later contacted HireAHelper and stated that you had not agreed to the additional mover, so the order remained scheduled with two movers.

When our crew arrived, they found that the packing had already been completed before their arrival, so the scope of work had changed from what was originally scheduled. Our team then focused on completing the remaining work as efficiently as possible.

We can only rely on the communication and information that was provided leading up to the move, and throughout the process we made every effort to provide you with the best service possible. We appreciate your feedback and are always looking for ways to improve our service.
- Top Movers

Rebecca A

(1) 6/28/2026 Chestnut Hill

DO NOT USE THIS COMPANY! They showed up 1.5 hours late after I called/texted them to find out where they were. Brought 3 guys but one of them did nothing but completely disassemble some of the furniture. They did not pack and protect everything well. Most of my daughter's furniture has been damaged. This was not the case at all when we used another mover to pack when she moved up there - she had zero damage. I am very upset, especially since they charged me overtime and I also tipped them well. Pieces and parts of furniture are missing.

Mover's response:
Hello Rebecca,
We're sorry to hear that you were disappointed with your moving experience. Our goal is always to provide professional and careful service, and we take feedback seriously.

We would like to clarify a few points. Your move was scheduled as a two-mover job. The third person you mentioned was the owner of the company, who came at no additional charge to help the crew and speed up the move. During that time, he focused on disassembling furniture so the move could be completed more efficiently and safely.

We also understand your concerns about damaged items and missing furniture parts. That is certainly not the level of service we strive to provide. We were not made aware of missing hardware during the move, and we would appreciate the opportunity to investigate and help resolve the issue.

Regarding the arrival time, we apologize if we did not meet your expectations and understand how frustrating delays can be.

We value every customer and are committed to making things right whenever possible. Please contact us directly so we can discuss your concerns, review the details of your move, and work toward a fair resolution.

– Top Movers
- Top Movers

Barbara D

(5) 6/24/2026 Buzzards Bay

Top Movers was fantastic! The guys were efficient professional polite good-natured, careful with our stuff. A great experience with them. I only hope we will have a team as great on the unload side!

Get To Know Us

What can a customer expect after booking with you?

Everything done quick, careful, and on time.

What can a customer expect on moving day if they hire you?

Be there early to work and get done whatever they need!

How should a customer prepare for moving day?

Anything needed we can offer help. Packed boxes and just know where things go. well handle the rest

What types of moves have you handled?

i have done various office moves and household moves

What's your favorite part about being a mover?

Love meeting new people and seeing new places

What training do you provide your crew members?

My employee's have years experience in moving. and watch little videos yearly about safety.

Top Movers Moving Photos

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
straps only. Dolly is always free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$20.00/ea.
Rope:
$5.00/ea.

Hours

Sunday: 5:00 AM - 11:00 PM
Monday: 5:00 AM - 11:00 PM
Tuesday: 5:00 AM - 11:00 PM
Wednesday: 5:00 AM - 11:00 PM
Thursday: 5:00 AM - 11:00 PM
Friday: 5:00 AM - 11:00 PM
Saturday: 5:00 AM - 11:00 PM
Hourly Price
$175/hr
for 2 movers after 2 hr min