It’s more of a 4.5+ stars as the container had several holes, which I patched up with high grade tape to prevent any rain water from going inside [it did rain]. Their delivering drivers [in IL and NV]...
Distance
1,758 mi
Cost
$4,500
Per Mile
$2.56/mi
Sq Ft Moved
2,700
Customer service was good, but did have to call with questions because the generic emails don't provide good billing details. The truck drivers were very professional and skilled at moving the contain...
Distance
1,500 mi
Cost
$3,000
Per Mile
$2.00/mi
Sq Ft Moved
800
On time and out it perfectly where it needed to be!
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
Nothing broken. I wish I had gone with my first plan and gotten double the container size instead of being told all I needed was one container. This caused us a lot of problems.
Distance
2,200 mi
Cost
—
Per Mile
—
Sq Ft Moved
2,000
great promo drop off and pickup was smooth and on time
Distance
1,400 mi
Cost
$3,700
Per Mile
$2.64/mi
Sq Ft Moved
—
I gave below average because I would have liked better communication. The container was delivered on time but the pick up of the full container was delayed by 3 days without giving us a heads-up, whi...
Distance
844 mi
Cost
$3,800
Per Mile
$4.50/mi
Sq Ft Moved
240
Do not let them talk you into a smaller container. We needed double what they recommended and it was a mess to move. Trust yourself on how much you need.
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
2,000
Pack Rat was fine. Their customer service is great once you speak with them, which typically requires waiting on hold a few hours (they will call you back, but it's still a wait of several hours). C...
Distance
780 mi
Cost
$3,500
Per Mile
$4.49/mi
Sq Ft Moved
700
I had called only a few days before we needed everything during a very busy moving season. They got my 3 containers there on time. We actually needed another container and they got that one there fo...
Distance
1 mi
Cost
$1,800
Per Mile
$1800.00/mi
Sq Ft Moved
4,800
With the first drop off of 2 containers, the driver didn't research his delivery situation. H attempted to deliver a truck and trailer load to a small long driveway out of town without seeing a way to...
Distance
600 mi
Cost
$10,000
Per Mile
$16.67/mi
Sq Ft Moved
3,000
Used several tiumes and every time has been a wonderful experience
Distance
3,000 mi
Cost
—
Per Mile
—
Sq Ft Moved
—
The sales team is great. They bend over backwards to accommodate your requests. However, the logistics team was not as pleasant. I was moving out of an apartment complex, so I requested same-day drop-...
Distance
500 mi
Cost
$2,000
Per Mile
$4.00/mi
Sq Ft Moved
700
I cannot review the container yet, as it hasn’t arrived.
Distance
1,500 mi
Cost
$3,000
Per Mile
$2.00/mi
Sq Ft Moved
1,000
A little dicey on the communication and they delivered our container for loading two days late but apart from that, we are very happy with the service. Container arrived on time at destination and eve...
Distance
2,000 mi
Cost
$6,400
Per Mile
$3.20/mi
Sq Ft Moved
750
Angel was very good and was amazing and fun to watch him put it exactly where I wanted it. I had been a little anxious about the area where I wanted the cube but he was fantastic.
Distance
2,000 mi
Cost
$3,400
Per Mile
$1.70/mi
Sq Ft Moved
—
The field employees were great. The website is terrible, and the phone support is limited. We gave them a shot over other "PODS" companies, but the assurances the sales team made did not materialize i...
Distance
475 mi
Cost
$2,109
Per Mile
$4.44/mi
Sq Ft Moved
1,200
Very unhappy with the service and handling of their errors Will not use them or recommend them.
Distance
100 mi
Cost
—
Per Mile
—
Sq Ft Moved
—
Drop off and pick up was easy and drivers were knowledgeable and friendly
Distance
20 mi
Cost
—
Per Mile
—
Sq Ft Moved
2,800
It’s more of a 4.5+ stars as the container had several holes, which I patched up with high grade tape to prevent any rain water from going inside [it did rain]. Their delivering drivers [in IL and NV]...
Distance
1,758 mi
Cost
$4,500
Per Mile
$2.56/mi
Sq Ft Moved
2,700
Customer service was good, but did have to call with questions because the generic emails don't provide good billing details. The truck drivers were very professional and skilled at moving the contain...
Distance
1,500 mi
Cost
$3,000
Per Mile
$2.00/mi
Sq Ft Moved
800
On time and out it perfectly where it needed to be!
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
Nothing broken. I wish I had gone with my first plan and gotten double the container size instead of being told all I needed was one container. This caused us a lot of problems.
Distance
2,200 mi
Cost
—
Per Mile
—
Sq Ft Moved
2,000
great promo drop off and pickup was smooth and on time
Distance
1,400 mi
Cost
$3,700
Per Mile
$2.64/mi
Sq Ft Moved
—
I gave below average because I would have liked better communication. The container was delivered on time but the pick up of the full container was delayed by 3 days without giving us a heads-up, whi...
Distance
844 mi
Cost
$3,800
Per Mile
$4.50/mi
Sq Ft Moved
240
Do not let them talk you into a smaller container. We needed double what they recommended and it was a mess to move. Trust yourself on how much you need.
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
2,000
Pack Rat was fine. Their customer service is great once you speak with them, which typically requires waiting on hold a few hours (they will call you back, but it's still a wait of several hours). C...
Distance
780 mi
Cost
$3,500
Per Mile
$4.49/mi
Sq Ft Moved
700
I had called only a few days before we needed everything during a very busy moving season. They got my 3 containers there on time. We actually needed another container and they got that one there fo...
Distance
1 mi
Cost
$1,800
Per Mile
$1800.00/mi
Sq Ft Moved
4,800
With the first drop off of 2 containers, the driver didn't research his delivery situation. H attempted to deliver a truck and trailer load to a small long driveway out of town without seeing a way to...
Distance
600 mi
Cost
$10,000
Per Mile
$16.67/mi
Sq Ft Moved
3,000
Used several tiumes and every time has been a wonderful experience
Distance
3,000 mi
Cost
—
Per Mile
—
Sq Ft Moved
—
The sales team is great. They bend over backwards to accommodate your requests. However, the logistics team was not as pleasant. I was moving out of an apartment complex, so I requested same-day drop-...
Distance
500 mi
Cost
$2,000
Per Mile
$4.00/mi
Sq Ft Moved
700
I cannot review the container yet, as it hasn’t arrived.
Distance
1,500 mi
Cost
$3,000
Per Mile
$2.00/mi
Sq Ft Moved
1,000
A little dicey on the communication and they delivered our container for loading two days late but apart from that, we are very happy with the service. Container arrived on time at destination and eve...
Distance
2,000 mi
Cost
$6,400
Per Mile
$3.20/mi
Sq Ft Moved
750
Angel was very good and was amazing and fun to watch him put it exactly where I wanted it. I had been a little anxious about the area where I wanted the cube but he was fantastic.
Distance
2,000 mi
Cost
$3,400
Per Mile
$1.70/mi
Sq Ft Moved
—
The field employees were great. The website is terrible, and the phone support is limited. We gave them a shot over other "PODS" companies, but the assurances the sales team made did not materialize i...
Distance
475 mi
Cost
$2,109
Per Mile
$4.44/mi
Sq Ft Moved
1,200
Very unhappy with the service and handling of their errors Will not use them or recommend them.
Distance
100 mi
Cost
—
Per Mile
—
Sq Ft Moved
—
Drop off and pick up was easy and drivers were knowledgeable and friendly
Distance
20 mi
Cost
—
Per Mile
—
Sq Ft Moved
2,800