Good, the container is nice, included a lock. Communication was mostly alright but spotty at times.
Distance
100 mi
Cost
$200
Per Mile
$2.00/mi
Sq Ft Moved
1,500
Got pod here on time
Distance
420 mi
Cost
$3,000
Per Mile
$7.14/mi
Sq Ft Moved
2,000
They were 100% reliable, but they added a $250 "gas surcharge" which pretty much put them on track with the Pod cost.
Distance
2,000 mi
Cost
$2,900
Per Mile
$1.45/mi
Sq Ft Moved
850
they were later than I anticipated getting here but were very professional and polite and got the moving cube set up quickly!
Distance
1 mi
Cost
$400
Per Mile
$400.00/mi
Sq Ft Moved
600
1800-PackRat was easy to work with and provided good service for the price. Our only feedback for improvement would be to reduce the time on hold when calling for support, we waited sometimes up to an...
Distance
2,000 mi
Cost
$13,000
Per Mile
$6.50/mi
Sq Ft Moved
2,500
Pack Rat was very responsive and easy to work with
Distance
2,100 mi
Cost
$3,500
Per Mile
$1.67/mi
Sq Ft Moved
890
I hired what I believed were **professional movers** to load my household goods and personal belongings into storage containers. When the two workers arrived, they did not have basic moving equipment ...
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
On time arrival, placed it exactly where I requested it, communication with driver was good, but long wait times to get a hold of pack-rat. POD was/is severely damaged and I ordered a lock which I did...
Distance
13 mi
Cost
—
Per Mile
—
Sq Ft Moved
3,000
I had a five-star experience with 1-800-PACK-RAT from beginning to end. Their team was extremely helpful and thorough throughout the entire process. I was even able to communicate directly by text wit...
Distance
1,300 mi
Cost
$4,300
Per Mile
$3.31/mi
Sq Ft Moved
1,200
This was a great solution for our move. We were able to load and unload the pods (we ended up using two) at our own pace, scheduling online or in the app is easy, and they were communicative about tim...
Distance
20 mi
Cost
$1,200
Per Mile
$60.00/mi
Sq Ft Moved
1,200
I LOVED THEIR CUSTOMER SERVICE! I loved it so much, I went with them and paid MORE because they were much more friendly, helpful, and caring.
Distance
700 mi
Cost
$3,000
Per Mile
$4.29/mi
Sq Ft Moved
1,800
Most representatives were knowledgeable and ready to help. Some wait times were over an hour and that was inconvenient. Also, there was an issue with paperwork and the CA Dept of Agriculture quarantin...
Distance
2,000 mi
Cost
$4,000
Per Mile
$2.00/mi
Sq Ft Moved
1,500
Aside from a scheduling conflict early in our contract period, everything with Pack Rat went very smoothly. The container was placed very accurately and carefully at both locations, the drivers were k...
Distance
70 mi
Cost
$450
Per Mile
$6.43/mi
Sq Ft Moved
2,300
Arrived as scheduled at all locations.
Distance
422 mi
Cost
$2,000
Per Mile
$4.74/mi
Sq Ft Moved
850
So far, Pack-Rat is coming through as promised.
Distance
300 mi
Cost
$2,000
Per Mile
$6.67/mi
Sq Ft Moved
1,600
Jody L
Boynton Beach, FL
6/30/2026
good service but TRYING to talk to someone is nightmare if you need help becasue wait time is too long - up to an hour.
Distance
1,500 mi
Cost
$10,000
Per Mile
$6.67/mi
Sq Ft Moved
2,300
They advise me to get a 8 ft container when I listen to the sales person advice and I now have to rent a truck to get the rest of my stuff out of my place. It was too small and Packrat has yet to call...
Distance
—
Cost
$932
Per Mile
—
Sq Ft Moved
—
Great company! Would recommend them to anybody getting moving!
Distance
700 mi
Cost
$5,700
Per Mile
$8.14/mi
Sq Ft Moved
1,190
Good, the container is nice, included a lock. Communication was mostly alright but spotty at times.
Distance
100 mi
Cost
$200
Per Mile
$2.00/mi
Sq Ft Moved
1,500
Got pod here on time
Distance
420 mi
Cost
$3,000
Per Mile
$7.14/mi
Sq Ft Moved
2,000
They were 100% reliable, but they added a $250 "gas surcharge" which pretty much put them on track with the Pod cost.
Distance
2,000 mi
Cost
$2,900
Per Mile
$1.45/mi
Sq Ft Moved
850
they were later than I anticipated getting here but were very professional and polite and got the moving cube set up quickly!
Distance
1 mi
Cost
$400
Per Mile
$400.00/mi
Sq Ft Moved
600
1800-PackRat was easy to work with and provided good service for the price. Our only feedback for improvement would be to reduce the time on hold when calling for support, we waited sometimes up to an...
Distance
2,000 mi
Cost
$13,000
Per Mile
$6.50/mi
Sq Ft Moved
2,500
Pack Rat was very responsive and easy to work with
Distance
2,100 mi
Cost
$3,500
Per Mile
$1.67/mi
Sq Ft Moved
890
I hired what I believed were **professional movers** to load my household goods and personal belongings into storage containers. When the two workers arrived, they did not have basic moving equipment ...
Distance
—
Cost
—
Per Mile
—
Sq Ft Moved
—
On time arrival, placed it exactly where I requested it, communication with driver was good, but long wait times to get a hold of pack-rat. POD was/is severely damaged and I ordered a lock which I did...
Distance
13 mi
Cost
—
Per Mile
—
Sq Ft Moved
3,000
I had a five-star experience with 1-800-PACK-RAT from beginning to end. Their team was extremely helpful and thorough throughout the entire process. I was even able to communicate directly by text wit...
Distance
1,300 mi
Cost
$4,300
Per Mile
$3.31/mi
Sq Ft Moved
1,200
This was a great solution for our move. We were able to load and unload the pods (we ended up using two) at our own pace, scheduling online or in the app is easy, and they were communicative about tim...
Distance
20 mi
Cost
$1,200
Per Mile
$60.00/mi
Sq Ft Moved
1,200
I LOVED THEIR CUSTOMER SERVICE! I loved it so much, I went with them and paid MORE because they were much more friendly, helpful, and caring.
Distance
700 mi
Cost
$3,000
Per Mile
$4.29/mi
Sq Ft Moved
1,800
Most representatives were knowledgeable and ready to help. Some wait times were over an hour and that was inconvenient. Also, there was an issue with paperwork and the CA Dept of Agriculture quarantin...
Distance
2,000 mi
Cost
$4,000
Per Mile
$2.00/mi
Sq Ft Moved
1,500
Aside from a scheduling conflict early in our contract period, everything with Pack Rat went very smoothly. The container was placed very accurately and carefully at both locations, the drivers were k...
Distance
70 mi
Cost
$450
Per Mile
$6.43/mi
Sq Ft Moved
2,300
Arrived as scheduled at all locations.
Distance
422 mi
Cost
$2,000
Per Mile
$4.74/mi
Sq Ft Moved
850
So far, Pack-Rat is coming through as promised.
Distance
300 mi
Cost
$2,000
Per Mile
$6.67/mi
Sq Ft Moved
1,600
Jody L
Boynton Beach, FL
6/30/2026
good service but TRYING to talk to someone is nightmare if you need help becasue wait time is too long - up to an hour.
Distance
1,500 mi
Cost
$10,000
Per Mile
$6.67/mi
Sq Ft Moved
2,300
They advise me to get a 8 ft container when I listen to the sales person advice and I now have to rent a truck to get the rest of my stuff out of my place. It was too small and Packrat has yet to call...
Distance
—
Cost
$932
Per Mile
—
Sq Ft Moved
—
Great company! Would recommend them to anybody getting moving!
Distance
700 mi
Cost
$5,700
Per Mile
$8.14/mi
Sq Ft Moved
1,190