MetroMovers

(4.7 out of 5 / 145 reviews)

Albuquerque, NM / Moving services within 25 miles

Booked on 405 moves through HireAHelper

145 Verified Customer Reviews

Closed Today

15 years in business

Albuquerque, NM / Moving services within 25 miles

Booked on 405 moves through HireAHelper

145 Verified Customer Reviews

Closed Today

15 years in business

Get to Know MetroMovers

MetroMovers is an APPROVED and TOP RATED Moving Partner that provides EXPERIENCED, FAST, FRIENDLY, and AFFORDABLE Moving Labor Services to Albuquerque and the Surrounding Areas. We show up ON TIME every time with the RIGHT ATTITUDE to complete your move DRAMA FREE!. Call MetroMovers for your next move and see why repeats and referrals are a big part of our business...you'll be glad you did!

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Credentials

Licensed Business:
License Number
20-00012090
Issuing City
RIO RANCHO

Moving Services

Move Help

Day Labor

Moving Reviews

Real Albuquerque area customers. Unedited, unfiltered reviews of MetroMovers.

4.7
145 reviews
87%
7%
1%
2%
3%

Tamela C

(5) 10/25/2017 Albuquerque

These guys are really hard workers. They were on time and ready to work. Good personalities and Tanky likes them too!

Mover's response:
Thanks, Tamela! We are under new management and prioritizing customer service. We appreciate you being so well prepared. It makes a job go much smoother. We also appreciate your generosity!
- MetroMovers

John P

(4) 9/11/2017 Corrales

Had to call them because they were late arriving for the time requested. They apologized and said they would be there in 1 hour. Crew was professional and respectful. Worked very fast to unload truck. I would use them again. A call saying they would be late would have been helpful.

Mover's response:
Thanks, John! We are under new management and prioritizing customer service. We were training a couple new movers on an earlier job and it took slightly longer than expected. That's for your patience and understanding. Looking forward to helping you again!
- MetroMovers

SHARON N

(5) 8/11/2017 Stanley

They actually arrived before scheduled time. They were very respectful and courteous and worked very diligently to complete the job carefully and on time. We have already scheduled them for another job. Good Job!!

Mover's response:
Thanks, Sharon! We are under new management and prioritizing customer service. Repeat customers is a true sign that we are on the right track. We had 3 moving jobs on this day and they all received 5 STAR SERVICE!
- MetroMovers

Jean M

(1) 5/14/2017 Santa Fe

DO NOT HIRE THESE PEOPLE!! They did a horrible job, just threw stuff in the truck and left a 2 foot space above my stuff. Then they couldn't get everything into the truck! Overall with the storage unit I had to rent, flight back to New Mexico, rental truck and gas, the extra trip cost nearly $1000.00 When I complained to Hire a Helper, nothing was done, not even a response.

Mover's response:
Hi Jean! This review was intended for the movers who loaded your trailer. We unloaded your trailer for you and brought to your attention how poorly your other movers loaded your truck. I'm glad we were able to salvage almost all of your belongings with our careful unloading. I wish we could have been the ones to load your trailer for you as well as unload :)
- MetroMovers

William M

(4) 6/29/2017 Los Lunas

They were enthusiastic and very careful with our stuff. One was very experienced and one was very inexperienced. They worked both hard, and overcame difficulties quickly. I WOULD USE THEM AGAIN.. Only negative was they did not show up on time. One and a half hours late. I had some trouble contacting them when they were not on time. They said they did not realize the address, although they had previously sent me a confirmation, which included the correct address.

Mover's response:
Thanks, William! We are under new management and prioritizing customer service. Apologies for the late arrival. We had 5 moving jobs on this day and one of the ran over on time. We are working on adding more movers to help accommodate the high demand for our services.
- MetroMovers

Becky S

(5) 6/28/2017 Los Lunas

The crew was focused, friendly, and professional. They worked at a steady pace and were attentive to details. They worked well as a team and were very careful with my furnishings.

Mover's response:
Thanks, Becky! We are under new management and prioritizing customer service. MetroMovers has always been the top mover on Hireahelper and we aim to keep it that way!
- MetroMovers

Sarah D

(5) 6/25/2017 Albuquerque

Ivan and Reggie were awesome! They were on time, courteous and hard working. We could not have asked for more. They got everything we needed done and more. It was not easy task either. It was hot and the items I had to move were extremely heavy. I highly recommend them. Also the email updates, texts and calls all made me feel that they were organized had everything scheduled. Great job all around.

Mover's response:
Thanks, Sarah! We are under new management and prioritizing customer service. 5 STAR REVIEWS is our goal for every customer. Thanks for putting your trust in MetroMovers!
- MetroMovers

Caria S

(5) 6/19/2017 Albuquerque

I had such a wonderful experience and the movers that came really went up and above to help me!

Mover's response:
Thanks, Caria! We are under new management and prioritizing customer service. New movers with the right tools and right attitudes equals 5 STAR SERVICE!
- MetroMovers

Shannon C

(5) 6/12/2017 Albuquerque

Patrick and Douglas were really great! They were on time and were very nice and hard working. I'd definitely hire them again.

Mover's response:
Thank you so much for your review Shannon. Pat and Doug are my A team and always go hard or go home. I'm so happy that your move was a success. Thank you for contacting metro for your moving needs!!!
- MetroMovers

Diane S

(2) 6/8/2017 Placitas

Unprofessional. Arrived to the job 3 1/2 hours late. Wasted an entire day for other people involved with the move.

Mover's response:
Hi Diane! This is an unfair review. You called us the day of your move when your original movers didn't show up and we agreed we could help you when we were done with our original commitments. We kept in touch with you the whole time as we completed our morning moves. You were in a bind and we did all we could to help you out. Once we finished our other moves, we moved you quickly and carefully as we always do.
- MetroMovers

Service Area

We handle moves within 25 miles of 4020 San Mateo, Albuquerque, NM 87107.

Get To Know Us

What can a customer expect after booking with you?

Timely and consistent communication to put the customer at ease knowing that we will be ready for their move and answer any questions they may have.

What can a customer expect on moving day if they hire you?

We will be there at the agreed upon time with all the right tools and the right attitude.

How should a customer prepare for moving day?

Make sure to have plenty of blankets to protect your furniture. Box up as much as you can to optimize space. Have some ratcheting straps so we can properly secure your belongings.

What types of moves have you handled?

In 12+ years of moving, I've seen and done it all.

What's your favorite part about being a mover?

The customer's face and gratitude after every successful move.

What training do you provide your crew members?

Seeing is believing! I am at every job to make sure everything goes smoothly and coach my movers every step of the way.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
ALWAYS, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Always available, (always included, no fee)

Hours

Sunday: (not available)
Monday: (not available)
Tuesday: (not available)
Wednesday: (not available)
Thursday: (not available)
Friday: (not available)
Saturday: (not available)
Hourly Price
$80/hr
for 2 movers after 2 hr min
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