MetroMovers

(4.7 out of 5 / 145 reviews)

Albuquerque, NM / Moving services within 25 miles

Booked on 405 moves through HireAHelper

145 Verified Customer Reviews

Closed Today

15 years in business

Albuquerque, NM / Moving services within 25 miles

Booked on 405 moves through HireAHelper

145 Verified Customer Reviews

Closed Today

15 years in business

Get to Know MetroMovers

MetroMovers is an APPROVED and TOP RATED Moving Partner that provides EXPERIENCED, FAST, FRIENDLY, and AFFORDABLE Moving Labor Services to Albuquerque and the Surrounding Areas. We show up ON TIME every time with the RIGHT ATTITUDE to complete your move DRAMA FREE!. Call MetroMovers for your next move and see why repeats and referrals are a big part of our business...you'll be glad you did!

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Credentials

Licensed Business:
License Number
20-00012090
Issuing City
RIO RANCHO

Moving Services

Move Help

Day Labor

Moving Reviews

Real Albuquerque area customers. Unedited, unfiltered reviews of MetroMovers.

4.7
145 reviews
87%
7%
1%
2%
3%

Carrie M

(3) 6/3/2017 Albuquerque

I used MetroMovers a year ago and it was great: two terrific guys who did the job quickly. This time, it was less stellar. There was one guy who seemed like a professional mover, and with him were two teenagers or young adults who needed a LOT of direction from the guy. It would have been great to have a similar team to what I had before, which was super efficient.

Mover's response:
Carrie, I'm so sorry for the unprofessional-ism that you had to go though with your move. We definitely are working on getting everyone on the same track. Thank you for being a loyal customer.
Cindy
- MetroMovers

Beth B

(4) 5/31/2017 Albuquerque

The moving crew was excellent although I had requested three helpers and they only sent two. They were great as a pair at least! Do not hire this company to pack your household goods until they get better at it. Thanks to the loading crew though!

Lori M

(5) 5/10/2017 Albuquerque

They did a great job moving our stuff. Very pleasant and funny guys. Would hire them again.

George B

(5) 5/10/2017 Bernalillo

They were here on time and did an excellent job!!!

Mary C

(5) 5/3/2017 Albuquerque

Theseguts were extremely professional and helpful. Very well mannered and respectful. I appreciate the hard work in helping me offload my property. If highly recommend this company to anyone.

Jonathan B

(2) 4/29/2017 Albuquerque

I requested a time between 10-11, but the confirmation email I received from this company said 11-11:15. They called around 10:30 to say they are running late, will be about 11:30. At 11:40 I call to ask for ETA, they say 30 more min. They blamed "unexpected" rain that had been in the forecast for several days. I pointed that out, and then the owner decided I was acting too threatening and said she was canceling my appt. I had to grovel to get her to change her mind, and they finally showed up after 12:30. Once they were there they moved quickly. However, they could have been more careful as a few of our pieces of furniture were nicked going down a single flight of stairs (this could be a function of us owning a lot of cheap furniture, but they could still have been a bit more careful). If they had showed up between 10-11 I would rate a 4, but the tardiness and threatening to cancel over a discussion of the weather forecast was far less than professional.

Mover's response:
Hi Jonathan, my name is Patrick and the new owner of Metro Movers. Was reading your review and I'm in awe.... I apologise on behalf of the company name itself. I have taken over for the last 5 months and working extremely hard to overcome the negative impact of the previous owner. I have experienced professional movers and would love the chance to earn your business back if ever needing moving services again.
- MetroMovers

Linda M

(1) 4/22/2017 Placitas

After a very pleasant start with the process, we had Very unhappy outcome. Upon unloading our furniture at our destination, it became apparent that the packers did not adequately use the packing blankets, so that the top of our custom-made dining room table was ruined. The gouges in it were so deep that a professional was unable to smooth them. We had to have the top distressed, so that it looked like it was supposed to be that way. It is not okay. All six dining room chairs and the matching hutch were also ruined. We also had a puncture hole in a red leather living room chair. When I spoke to Metromovers and sent them the photos, they were appalled and said they would cover it. When I sent them the modest bill for $245 several times (both email and snail mail), I got no response. They would also not answer my phone messages. DO NOT USE THIS COMPANY.

Ed B

(5) 3/29/2017 Albuquerque

Patrick and Douglas had to unload our truck full of heavy furniture from a bit of a distance and up a flight of stairs. They took care of everything quickly and easily and even arranged everything exactly the way we needed. They were great, on time and worked extremely hard. We would definitely recommend them to anyone moving in the Albuquerque area and we will certainly call them again when we move.

Janis M

(5) 3/30/2017 Albuquerque

They were great. On time, had all the equipment they needed. Knew how to move and load the furniture safetly and efficiently. Yes - would use them again! P.S. Can I get Ray's address. He left his sweater in the truck.

Julia M

(5) 3/11/2017 Albuquerque

Michael was professional, kept in contact every step of the way from booking to confirmation of POD delivery to ETA on unloading day. He was friendly and courteous, careful with my belongings, helpful with placing and replacing boxes into various rooms of house. He showed up as scheduled and discussed, was prepared and was a solid worker. Definitely recommend and I'll also use again when I move from rental house in a year.

Mover's response:
Thanks, Julia! It was a pleasure taking care of your moving needs. Good conversation and good company always makes for a more enjoyable move. I look forward to taking care of you again when you are ready. Best wishes in your new start!
- MetroMovers

Service Area

We handle moves within 25 miles of 4020 San Mateo, Albuquerque, NM 87107.

Get To Know Us

What can a customer expect after booking with you?

Timely and consistent communication to put the customer at ease knowing that we will be ready for their move and answer any questions they may have.

What can a customer expect on moving day if they hire you?

We will be there at the agreed upon time with all the right tools and the right attitude.

How should a customer prepare for moving day?

Make sure to have plenty of blankets to protect your furniture. Box up as much as you can to optimize space. Have some ratcheting straps so we can properly secure your belongings.

What types of moves have you handled?

In 12+ years of moving, I've seen and done it all.

What's your favorite part about being a mover?

The customer's face and gratitude after every successful move.

What training do you provide your crew members?

Seeing is believing! I am at every job to make sure everything goes smoothly and coach my movers every step of the way.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
ALWAYS, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Always available, (always included, no fee)

Hours

Sunday: (not available)
Monday: (not available)
Tuesday: (not available)
Wednesday: (not available)
Thursday: (not available)
Friday: (not available)
Saturday: (not available)
Hourly Price
$80/hr
for 2 movers after 2 hr min
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