Midnite Movers - A Local Albuquerque Moving Company

I'm a little bit taken back by the fact that you gave us such a low rating. You left out the fact that you got too big of a truck for the storage facility and that you were in another city an hour's drive away from where we are located we could not complete the job that day ,so instead of making the customer pay the full amount. We as a company took it upon ourselves to provide him with a smaller truck the next day to shuttle his belongings back and forth into the storage the customer did not get charged any extra for this service nor did he get charged for the gas back and forth from city to city I think it was unfair that you rated us like that .....as a company we went above and beyond to take care of your needs sorry you feel the movers did not meet up your expectations but as a company we went above and beyond the call of duty.. furthermore had a grand piano that you did not conform hire a helper that you had and were not charged for that either so on more than one instance the move could have terminated and the move could have still been charged full price but we did not go that route ...we went above and beyond and finished the move for the customer at a loss of fuel and time

- Midnite Movers