HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 5,031 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 20,204 moves through HireAHelper

5,031 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

Bailey, NC / Moving services within 60 miles

Booked on 20,204 moves through HireAHelper

5,031 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
5,031 reviews
92%
4%
1%
2%
1%

Beth M

(5) 6/18/2026 Charlotte

Cynthia and Chris were awesome and very efficient, we just had way too much stuff and should have booked them for longer. They did a really great job and I’d absolutely use them again.
-Beth and Sean

Laura S

(5) 6/9/2026 Spring Hill

Great job of unloading our 15' Uhaul into storage units. They were on time and finished ahead of schedule. Very pleasant, courteous, and hard-working team. I would use them again.

Frank F

(5) 6/18/2026 Clayton

The 3 gentlemen were very kind and courteous. Did a great job.

Betty B

(5) 6/17/2026 Matthews

They were pleasant, efficient and highly competent…what a pleasant to have them help us!!!

Hailey M

(5) 6/16/2026 Las Vegas

Zeno and D were wonderful movers! super quick and efficient definitely recommend!! great experience.

Daphne S

(5) 6/16/2026 Angier

They communicated arrival time & got here on time. They were kind, respectful & very efficient. They moved everything out of the PODS & into the garage & living room, in good time. I heard no bad language & they tidied up after themselves.

Yes-i would use them again...However....Will not be moving again!

Paul C

(3) 6/5/2026 Asheville

Indigo was good to work with but the other guy named Billy was impatient and didn't care enough.

Robert N

(5) 6/15/2026 Fort Collins

Anthony and Luis were very nice, polite, and helpful. They were on time, moved quickly and took good care of our furniture. We appreciated their hard work and would definitely recommend them for future moves.

Mover's response:
Thank you for your kind review! We’re delighted to hear Anthony and Luis were polite, helpful, and took great care of your furniture. It’s wonderful to know they arrived on time and worked efficiently. We truly appreciate your recommendation and your trust in Smart Move!

– Ernest
- Smart Move, LLC

Philip B

(5) 6/15/2026 Candler

Yes
Yes
Yes
Yes
Yes

Thank you! Nice guys!

Phil and Robin Buck

Alison B

(5) 6/4/2026 Windsor

This crew was fantastic! They were great with understanding which items needed packed into each our containers and made the best use of the space to fit everything. They were kind, very personable and were gentle with our things. I’d highly recommend them to anyone.

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min