HireAHelper's Review Of 5 Star Moving LLC - A Local Columbia Moving Company

(4.7 out of 5 / 387 reviews)

Columbia, SC / Moving services within 90 miles

Booked on 1,491 moves through HireAHelper

387 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

20 years in business

Columbia, SC / Moving services within 90 miles

Booked on 1,491 moves through HireAHelper

387 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

20 years in business

 

5 Star Moving LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including 5 Star Moving LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with 5 Star Moving LLC

5 Star Moving We are a moving company that is located in Columbia, South Carolina.We strive to satisfy all moving needs We Guarantee Excellence! Available 7 days a week Licsensed-Bonded-Insured) 15 years of experience

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Credentials

Licensed Business:
License Number
2026-38771-37913
Issuing City
Richland
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acord
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Next
MC/State License:
MC #
7Y5619K7
DOT #
2027K659520
State Lic/Cert Name
564785SZC543
State Lic/Cert Number
564785SZC543

Moving Services

Move Help

Day Labor

5 Star Moving LLC Moving Reviews in Columbia

These are real Columbia area customers. Unedited, unfiltered reviews of 5 Star Moving LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.7
387 reviews
84%
7%
3%
4%
2%

Sonia G

(2) 12/9/2020 Lexington

They took way too long on moving things from upstairs and through the house . Everything was packed and labeled as it it was going or not . They were taking literally in small picture at a time from the bundle that my husband and I would made . They were literally dragging the time so I would need to add hours . They started speeding everything when I told them I would not add any additional peer and therefore they started throwing things out of the blue. I was told by them that all bug pieces from
Upstairs were in the pods until I went to the master bedroom and my beed was still there . We dismantled everything before they came . The rails for all beds were left upstairs . All heavy boxes upstairs . I decided to pay because we can’t olive things downstairs but they were really going when I said rímenos over . I am moving to a house we are building and I will NEVER call this company again .
I will pay the extra hour because I thought they would work but the pace was worse . I was going to tip them and I decided not to . I was even going to pick up food for them so they could take it with them but swing all These, decided not to as well .
Thanks

Mover's response:
The customer decided to start packing the pod themselves(day before) after we told them we will take care of everything once we got we had to unpack and repack the things they had already loaded so that took unnecessary time away from the job everything was packed loosely which is a easy way for things to be broken so we had to repack a lot of things ourselves. It would’ve been so much easier/faster if we could’ve just pulled up and packed the pod and not have to rearrange the pod and repack boxes. We will never rush and damage items. If so we would’ve damaged many items and we take pride on not damages in 12 years! Check all reviews no damages no complaints.
- 5 Star Moving LLC

Deborah W

(5) 11/10/2020 Lexington

I've used these guys twice now. On time and extremely hard workers. Give them a call. You will not be disappointed.

Michael E

(5) 11/11/2020 Lexington

Pleased with the service. All four guys worked hard the entire time. Would recommend.

David W

(5) 11/9/2020 Chapin

They were masters at loading. We were so impressed!

Mover's response:
Thank you Mr David give me a call if you ever need us in the future!
- 5 Star Moving LLC

Karen J

(5) 10/31/2020 Lexington

Great, courteous crew!

Raymond O

(3) 10/26/2020 Columbia

I would suggest only hiring through HireAHelper for minimum offered hours. I was only able to use them for 2 hours, while I had booked them for 3. I was charged for 3 hours nonetheless. I was unaware of this feature when I initiated the hiring procedure.
The lads worked hard though, and I commend them for their efforts. Just feel that I wasn't able to "get my money's worth."

Mover's response:
We would’ve worked with you if you would’ve reached out to us to discuss the situation.
- 5 Star Moving LLC

Deborah W

(5) 10/25/2020 Lexington

This was a very last minute request to unload a 16' rental truck into a storage unit. They were professional, on time, and had the truck 1/2 unloaded before I finished with all the rental paperwork. I will definitely use them when it's time to move into my new home in a few weeks. Just outstanding young men.

Cynthia H

(5) 10/10/2020 Columbia

The two men that showed up in a rainstorm last sat to move my moms things to a storage facility were great. I would use this service again.

Mark M

(5) 9/17/2020 Columbia

These guys showed up when they said they would and worked hard and smart.. They loaded the truck in the remnants of a hurricane but managed to keep things dry. They did a great job of packing the truck for my 1200 mile drive, and with the exception of a small scratch on a bureau, there was no damage. Would highly recommend them.

Neel P

(5) 9/22/2020 Chapin

Terrence is the man !!
I’ll be calling only this company every time I need help with moving !!
Awesome service , came before time ,THE BEST guys !!!

Get To Know Us

What can a customer expect after booking with you?

After booking with 5 Star Moving customers can expect a prompt phone call and a helping hand through the entire process we are always available if you they have questions to make the process easier.

What can a customer expect on moving day if they hire you?

Hardworking skilled uniformed movers prompt and prepared.

How should a customer prepare for moving day?

Leave all the hard work and heavy lifting for us. Unpacking the dresser drawers would also be a great help!

What types of moves have you handled?

We’ve done all moves local long distance offices entire buildings

What's your favorite part about being a mover?

My favorite part of being a mover is helping people moving usually means a new beginning and we enjoy being a part of that

What training do you provide your crew members?

Safety lifting classes to prevent injuries

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
Extra charge for appliance hand truck, (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
[varied pricing/options by location]

Hours

Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Hourly Price
$90/hr
for 2 movers after 2 hr min