5 Star Moving LLC
Our customer review rating is:
4.6 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
|Sunday:||12:00 AM - 11:00 PM|
|Monday:||12:00 AM - 11:00 PM|
|Tuesday:||12:00 AM - 11:00 PM|
|Wednesday:||12:00 AM - 11:00 PM|
|Thursday:||12:00 AM - 11:00 PM|
|Friday:||12:00 AM - 11:00 PM|
|Saturday:||12:00 AM - 11:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- [upon request, no fee]
- Hand tools for assembly:
- [always included, no fee]
- Hand truck:
- Extra charge for appliance hand truck [upon request, no fee]
- Plastic wrap:
- [flat price, $20.00]
- [flat price, $10.00]
90 Customer Reviews:
These reviews are from past customers who booked 5 Star Moving LLC through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
They called ahead to confirm and arrived promptly on time. They discussed the plan for unloading the truck to the storage unit and went straight to work. They were very considerate of moving furniture as it to damage it and everything hi g was stacked perfectly for us. Very polite and personable guys. We will use them again when…Read More we move into our home in Sept
There were two guys who were on time, happy to be of help with very good attitudes. I would recommend them to anyone looking to receive excellent moving labor help. They were very careful with my property and asked me where I wanted each and every item placed. I couldn't be happier with the service they provided. They took th…Read Moree stress out of what could have been a very stressful event! Thank you you for recommending their help! From a very happy customer.
They showed up 2 hours late. They called and said they'd be there in 30 minutes but didn't show up for another hour. They worked very slowly. My father-in-law, uncle, and I moved more things than they did. They spent more time figuring out how to load the POD than actually loading it and even that aspect had to be taken over by…Read More my father-in-law. I hate to complain but I hired help so I wouldn't have to put family to work. Well I'm out $300 and we are all covered in sweat. We could've done it faster ourselves. There needs to be some quality control or make it priced per job not for 2-hours. Maybe that would increase work ethic. Also they didn't come with any moving equipmen t(e.g. Dollys, hand carts, tools, etc) which were described in my bill.
The day before our scheduled work date, they contacted me and we discussed the details of the job. The young men from 5 Star Moving LLC arrived on time and were prepared to start working right away. They were very respectful of our belongings and were very friendly and happy to complete the task at hand. I would definitely us…Read Moree them again.
The movers were on time and ready to work. They worked so hard, that I started sweating just watching them. lol It was hot that day, but they handled it like champs. They did a good job moving my items and was careful. I would use the again.
Nice guys, worked hard. They were on time and got right to work. No complaints at all about them or their work ethic. That said, they didn't pack the pod very efficiently and consequently a few minor things didn't fit. They also didn't take the time to tie anything down, even though we provided ropes, bungees, and ratchet straps…Read More. Here's to hoping our stuff makes it in one piece. I'd recommend them, but next time I'll keep a closer eye on how things are arranged and insist they tie things down as they go.
I have two reviews; one for the movers and one for management. Number one; the two gentlemen who actually did the moving were very good, did a very good job, helped with everything we asked, and I would not hesitate to use them again. Number two; I don't think management provides any supplies for these men. No blankets to co…Read Morever furniture, their hand truck was broken. Suggestion to management---Let the men who are moving your customers call them and make the appt.--- and tell them not to call in the morning, just be there five minutes early. But the workers were very good, I just don't think they get much support or supplies. This company was much better than "Two Men And A Truck." At about half the price.
The moving company did okay, the gentlemen who showed up were polite, but were a bit young and didn't seem as if they'd been doing this job for very long. Curiously, they had difficulty operating the appliance dolly when moving large items. And when they did use it, they never secured any of my items to the appliance dolly with …Read Morethe strap. They were somewhat careful with my furniture. Some of it was inadvertently scraped on the ground, but when I asked them to be more careful they complied. I have experience moving across the country and can say that moving professionals (e.g. Mayflower, UnitedVanLines, etc.) would have taken greater means to protect and load my furniture in a timely fashion. They were late, by about five hours. However, I was informed that they would be late and that an internal miscommunication was at fault. This was fine as I had other things I could do before their arrival. I was also told that since I had a 700 lb safe I would need to employ three movers rather than two. In the past two have been more than enough to move the safe and in one instance and single mover loaded the safe. In fact, a third person is helpless to assist with moving the safe since only person can operate the appliance dolly while another assists in pushing when needed. And, as I suspected, the third mover wasn't needed to move the safe. Adding the extra mover raised the price by $97. When I asked HireAHelper why I needed the extra mover the representative told me it was liability reasons. When I pressed her for more information she scoffed at me and just repeated whatever was on her placard and continued to ignore my questions. They completed the job in little over an hour (I requested two hours). When I called HireAHelper to request a refund for the time not serviced I was informed that the fee was for a minimum of two hours, this was because the movers needed time to meet other customers despite not having any after my appointment. So, in the end, I paid for two hours of work, and they finished in just about half that amount of time, and got an extra $97 tacked on for "liability" reasons. This company seems to have excellent reviews, but I don't feel that my experience matches any of those posted.Show Response
This was a last minute job booked on New Year's Eve when we spoke I told him we were busy and if he had other options that would be great he agreed to the delay before we booked the job the house and hallways were very very small we did the best we could with the amount of space provided anything over 400 pounds will take a third person.
~ 5 Star Moving LLC
This review is just on one helper. First they were late, then the one helper was extremely lazy. Taking his time. It was kind of like he knew he only had to be there for 2 hours so it didn't matter what he got done. I also don't feel like they loaded efficiently. I have had to unload most of it to reload it better to be able to …Read Morefit it all in. I feel like I wasted my money Bc I had to re do it.
The two helpers were friendly; however, I am not sure they knew much about moving. They were slow and we specifically asked them to strap down select items in the truck to ensure they did not move around while we travelled. When we arrived home, everything in the back of the truck had shifted and many items were left "loose." On…Read Moree of our heavier items (a TV) had fallen over. To our knowledge, nothing is broken. We are still sorting through it. I was very disappointed that they did not do as we instructed. We specifically asked once the truck was packed and they said that they did what we asked. It was dark and we were not able to double-check. It's disappointing that we were not able to trust their word. I am not sure I will use this service again.
This is my second time using this company, but I used the Georgia team 2 days prior. Today's crew in SC did a fantastic job. I called less than 24 hours before the assignment and they accommodated my schedule perfectly. The crew arrived in time and finished with 20 minutes to spare. They unloaded a jam packed 20 foot truck a…Read Morend assembled my four poster queen size bed too. I'm a pleased customer!
The two movers that came today were extremely pleasant and did a great job! They arrived on time and finished the work before the allotted time. Terrance and Aliq (probably butchering his name) were awesome. I would hire them back in a heartbeat! Highly recommend!
These guys were excellent. They were called in at the last minute because my scheduled movers were a no show. They were extremely courteous and very polite. They asked where I needed items placed and went right to work. They were done unloading in an hour and handled my items with great care. I highly recommend them. Definitely …Read More5 stars just like their name.
Brian and KP were exceptional workers. It was a very hot day and they never gave up. We underestimated our need for their employ. Both gentleman stayed an extra 2 hours (on a moments notice) to finish the job. Their packing experience showed well. Nothing was broken and the load didn't shift during the move. Would I use your fir…Read Morem again? Absolutely.
I don't complain at all. I am today... First, the movers showed up at 10:15am instead of the 9am appointment. No big deal.... I run late myself sometime. Second, one of the movers you could smell alcohol coming from his pores and his mouth and the had holes in their shorts as well as their underwear was showing.. Lastly, The…Read Morey brought 1 dolley to unload 2 trucks and they tried to charge me for 3 guys when I only hired 2 with HireAHelper.. Overall they got it done.. I guess thats the main objective...Show Response
Major accident on I20 interstate was closed on both sides we spoke about that at eight o'clock I'm the owner of the company I spoke to Bobbie a few times he had all good things to say untill it was time for him to pay which took him 4days. We try not to use hand trucks we prefer strength to advoid damages. no damages everything was done the right way I even gave him a third guy for free.
~ 5 Star Moving LLC
Did an unload of 16 ft pod in timely manner. A couple items were in the wrong place, even though boxes were clearly labelled. They were also about 25 minutes late to start the job. Other than that, though, a good pro job and I'd hire again.
The two guys arrived later than what they placed on their actual work order. I walked them through the house and showed them what was to be loaded. I told them "several times" that NO BOXES were to be loaded on the truck, only furniture. The reason for this was that I had several fragile items and planed on transporting all bo…Read Morexed items in our SUV's and I wanted to make sure that all my furniture (including my patio furniture) was transported in the truck to Savannah. They worked slowly, banged furniture against walls And started loading boxes on the truck. I again to them Not To Load Any Boxes. I also informed them that I had plenty of blankets for furniture and if they needed more to let me know asI had more and that they could also use my oriental rugs as covering as well. When they finally informed me the truck was loaded, there was no room for my patio furniture because they continuedloading boxes after I instructed them several times not to. Now, I will have to rent another moving truck to transport the patio furniture to Savannah. If they had left the boxes off, I could have had all the furniture moved. Once at Savannah, my furniture was majorly damaged. Several of my antiques had no finish left on them because tthey did not wrap them in blankets or rugs. All the rugs were just thrown in the truck rolled up. My cherry dining table has deep gouges in the table top and legs. One table was broken and they guy who unloaded it stated it was broken before they loaded it because of where it was laying I. The truck. I have a Chippendale Chest for my living room that is scattered up and finish rubbed off. My antique Tiger Oak bed deep gouges on the top part of the seven foot head board and is Very Noticeable. The guys who unloaded our truck in Savannah, GA also is contracted out by Hire A Helper and he said that it was pretty clear that they could have cared less loading the truck in Columbia SC. I attempted to contact 5Star Movers by phone. A young man man answered and I asked to speak to the manager or owner. He said, "Just a minute." And then told someone with him that I wanted to speak to a manager. The other guys in the back ground said, "I I don't want to talk to him I..... They hung up on me. I attempted to call back and the recorded message said they were not taking calls. Now I have antiques that I have had for years and cared for all messed up and needing to be restored. Some of them like my dinning room table will always show the deep gouge even after sanding and staining. I would never recommend 5 Star Moving in Columbia / Irmo SC area to anyone!Show Response
Gave us a great review sat and the same thing your saying about us is the same thing you told me about Blue Chip LLC you never called because we don't have recorded messages I answer all calls and repair every damage out of all the jobs you seem to be the only unsatisfied customer
~ 5 Star Moving LLC
The individuals who unpacked my belonging lacked time awareness and should have supervision to keep them on track. With our help it took them 3 hours to unload and setup furniture. I would not use the company again.Show Response
The job was booked for 3 hours you guys knew you had a lot of things we take pride in having zero damages we do it the right way
~ 5 Star Moving LLC
The movers were very nice and treated us and our stuff with respect. They were very slow, and it seemed one did more than his share. They showed up right on time though.Show Response
The owner of the company was on this job 3 flights of stairs inside of an apartment is not an easy job we always take our time not to make mistakes not too make more money we even took twenty minutes off at the end of the bill.
~ 5 Star Moving LLC
I had two young men that worked hard, nonstop, and they took all precautions to protect all the furniture that they moved. I could not have asked them to do anything different. They really did an awesome job! They were on time, they were polite and courteous and I definately would hire them again.
We ran out if time and ended up loading some items by ourselves. However they did stay 20 minutes later to help and didn't charge us any extra.Show Response
WE ARE ALWAYS WILLING TO STAY AND FINISH THE JOB YOU CAN ALWAYS ADD MORE HOURS TO YOUR BILL AT THE END..
~ 5 Star Moving LLC
These guys were on time. They were well prepared with hand carts and ready to work. They were efficient, effective, nice guys that bent over backwards to satisfy me and my family. They were respectful of all my property and even took the time to put my sons cribs together. I would totally recommend these guys to anyone and will …Read Moreuse them again. Thank you for making this move easy and smooth!
These guys were great. They were on time (actually called and asked to come early). They worked extremely hard for almost 5 hours helping me unload items. Didn't have as advanced equipment (straps /heavy weight dolly) as I expected but effort was super!!! Would not hesitate to call again based solely on effort and consistent w…Read Moreork.
5-Star Moving was excellent in every category! The owner contacted me in a timely manner. He was easy for me to reach, was professional, and made it clear he and his crew were there to take care of our needs. The incredibly nice crew was on time and professional and worked very very hard. We hired them mainly to unload many …Read Moreheavy (tool chests and large furniture) items. They were careful and asked questions about care and placement of our possessions to make them accessible and protected. This is a temporary move for us. I will be hiring them again in a few months and look forward to working with them again.
There was an issue with the scheduled start time. It got moved from 1:30 to 3:00; then the crew had a flat tire and didn't arrive until 4:30. That said, once they arrived, the work was absolutely fabulous! They were polite and respectful at all times. They took pictures off the wall to avoid bumping into them; then put them …Read Moreback when they were finished. They moved furniture from upstairs to downstairs and downstairs to upstairs without any issue at all. They didn't have any problem with 2 extremely heavy sewing machine cabinets, or 4 bulky recliners. I would not hesitate to use them again, and I would not hesitate to recommend them to my friends. Outstanding job!
5 Star Moving LLC did an awesome job. The guys were on time, very prepared for the job, worked harder then I have ever seen, very respectful, understanding and did as I asked. Yes, I would use them again and I have and would recommend this company. Thank you so much for an awesome job and keeping me informed of every detail.
Service was wonderful. I called and made arrangements and indicated I wanted to minimize the time that the moving boxes were in the parking lot. They arrived just as the last box was deposited and started working right away. They finished the job quickly and carefully. The movers were respectful and task oriented. I would defin…Read Moreitely hire them again.
The two individuals were both extremely professional and easy to work with. They were on time, and well prepared for the effort. They worked very hard, and very efficiently, and were very respectful of our property and with us. I would use them again if the opportunity presents itself.
The first day the crew was on time and worked diligently to get my belongings into my new apartment. I quickly determined I would need them an additional day and booked them again for the next day. The next morning came and I called the contact for 5 Star to see where they were and found out the crew had been in an accident…Read More! The gentleman I talked to quickly found another crew that was in the area and was there within the hour. He sent three guys instead of the two I had requested at no extra charge. It wasn't his fault his crew was in an accident but he made good on his promise to get me a crew quickly. I hope the crew that was in the accident are ok. I would definitely use 5 Star Moving LLC again and recommend them to any one who needs excellent movers at a fair price!
These men were wonderful! They were on time and they were ready to work. They worked hard yet were very careful to be sure that everything was placed in the proper location. They were so polite to me that I was beside myself. These people are THE pones to have for all of your moving needs. Thank you,
They worked very hard and got the job done in exactly the amount of time booked. Seriously, they never stopped moving the entire time. I would recommend them. One negative, I asked them to bring furniture dollies, a hand truck and furniture pads. They did not and moved everything just by hand, which is fine if that's th…Read Moree way they want to do it, I just thought it was too hard on their backs that way. The funiture pads turned out to be either plastic or old sheets, not really funiture pads.
The guys left about 20 minutes ago and they were AMAZING. Hardworking, quick and highly efficient. They were professional, extremely courteous and punctual. We hired three gentlemen for 2 hours and they got everything from our 16 foot truck into our 8th floor apartment with time to spare. We will be hiring them again in the futu…Read Morere (but hopefully not too soon since we just got here :) ) thank you Jerome and 5 Star Moving!!!!!!!!
The work order window was 2pm to 3pm. 5Star called at 3:15pm to change the job time to 5pm. I canceled the job. Called at 3:47pm to change the job to 5:30pm. Canceled job again. Called at 5:29pm to change the job to 6:30pm. I had the trailer unloaded and canceled the job once more. Oh well, I needed the exercise.Show Response
THIS WHOLE STATEMENT IS FALSE! THE START TIME WAS 3 I CALLED TO LET MR PAUL KNOW WE WAS RUNNING BEHIND I EVEN OFFERED TO SEND AN EXTRA GUY NO EXTRA COST! HE REFUSED AT 3:15 AND I NEVER HEARD ANYTHING ELSE FROM HIM.
~ 5 Star Moving LLC
The movers arrived on time and were able to get all of our really heavy items loaded and unloaded within their 2 hour limit. It was a brutally hot day, but it did not seem to slow them down. They worked very hard and none of our furniture was scratched during the process. We will use their service again.
I hired two guys to unload a 16' truck. I found out the night before that Jerome had overbooked and could not make the time we originally agreed upon. He gave me two choices, an earlier or later time. I chose later. His guys ended up showing up two hours late. Jerome was very apologetic and made good by sending an additional two…Read More guys and completing the job very quickly. The guys who did the work were excellent, did an outstanding job, and made what I thought would be a bad situation work out well. I would use them again.
These guys were awesome--they showed up early, moved everything out of our jam-packed 14-foot truck in less than an hour and a half, and even managed to get our big couch up a narrow, tricky hallway and right into the living room where we wanted it None of our stuff had a scratch, either. I'll definitely be hiring them again n…Read Moreext time I move.
I would give more stars if I could! My move into my house went as smoothly as it could have possibly gone. Jerome and Brian were not only on time, but early. They were very friendly and pleasant as well! They worked quickly, but very carefully. Nothing was damaged or broken. They even help me set up my bed frame for me! It…Read More was a great experience and I would definitely use them again. Thanks again!
Five Star Moving Company were as they advertise. 5 STARS ! Communication was quick after I recieved e-mail confirming job. The workers were very polite and professional. They accomplished our move in an amazing amount of time. Heat index was 105 ! Thanks Gerard, Sean an "B". You guys rock! Patty "K" in South Carolina
5 Star Moving LLC is based in Chapin, SC and covers a 31 mile radius. Travel fees are included in the prices you see.
Licenses & other Business Information
5 Star Moving LLC has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means 5 Star Moving LLC has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|I offer uniformed crew members :||Yes|