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Dillards Moving & Transport, LLC

(4.4 out of 5 / 13 reviews)

Concord, NC / Moving services within 50 miles

Booked 48 times through HireAHelper

13 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

4 years in business

Concord, NC / Moving services within 50 miles

Booked 48 times through HireAHelper

13 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

4 years in business

About Us

With over 20 years of industry experience, we take pride in providing quality customer service at an affordable price. We understand that moving is not an easy task, but we love being able to step in and make the process easy for our customers. We are fully licensed and insured to perform moving services within North Carolina and are proud members of the North Carolina Movers Association.

Credentials

Licensed Business:
License Number
1536658
Issuing City
Concord
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Cincinnati Specialty Underwriters Insurance Compa
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
DOT #
State Lic/Cert Name
C-2778
State Lic/Cert Number
C-2778

Reviews

Real Concord area customers. Unedited, unfiltered reviews of Dillards Moving & Transport, LLC.

4.4
13 reviews
77%
0%
8%
15%
0%

Ryan D

(3) 7/31/2020 Charlotte

I struggle with this one because the people were all friendly and helpful -- from setting up a last minute move on the phone to the movers themselves. But I just can't understand how it took FIVE hours to move a one bedroom apartment only four miles -- when you are scheduled for a two hour window and charged $99 for each additional hour. Everything was packed ahead of time. There was no prep work for the movers to do (other than wrapping the furniture). Very mixed feelings about my experience -- definitely was the most expensive move I've ever had.

Karey P

(5) 7/26/2020 Charlotte

These men were amazing. Strong, detailed, extremely careful, safe and very respectable!! I always felt safe and never worried about theft!! Outstanding Jobs Guys Thank you Kelley did a great job working with me on a days notice as we realized we are getting older and cannot do what we once did especially when we saw the 90 degree angle stair case and 6 steps up to front door. Very impressive company and we will definitely use them again and will recommend to our friends as well.

Mover's response:
Thanks Karey! We love the team we have and are confident in their work ethic with every job. Do not hesitate to contact us if you or anyone needs any further help in the future.
- Dillards Moving & Transport, LLC

Ralph G

(5) 4/30/2020 Matthews

These two guys worked so so hard at getting us loaded and unloaded in addition to putting everything back together. We could not have asked for anything more from them. We will definitely hire them when we move into our new home!!

Mover's response:
We really appreciate your feedback. We work very hard in making sure we have top of the line helpers with their work ethic and customer service. Glad we were able to make things a little easier for you. Let us know when you're ready to book again!
- Dillards Moving & Transport, LLC

Brandon A

(5) 4/3/2020 Charlotte

Dillards Moving & Transport, LLC did a great job. I would use them again

Mover's response:
Thanks for the great review! Let us know if you need anything.
- Dillards Moving & Transport, LLC

Suresh M

(2) 1/18/2020 Mooresville

First, the boys were already tired from some other job when they reached and it showed up on their entire performance including one of them not feeling well or so. Second, after some time they started saying if packing is involved then they generally need 3 persons and not 2. I have couple of times asked both HireAHelper and Dillards day before if they will do the packing and they agreed. It is not my problem if the contract has to be updated. Third, when the boys entered they said it is a considerably easy job but later all the issues mentioned above in the Second paragraph. Fourth, There were a couple of rest stops which almost accounted for an hour but that was not taken in to account during billing. This is also the reason that they were tired from a previous job. One of the examples was there was 20+ minutes of a stop at a gas station for a Koffee but that should have been accounted for. Fifth, The Organization of items at the storage was not taken seriously. I asked before placing the items if we need a bigger room but they said no. But still, the things were not Organized to the fullest. Again I want the covers on my furniture to be retained but when they moved it from truck to storage all were torn and now it is lying there partially covered. finally, the boys started being very lethargic at the end of the hours. I felt like they just wanted to run for another hour. Honestly, I do similar moves due to my travel plans and this job was not as expected. I have completed the worst case from 3-4 hours previously. But now we were able to only move around 60-65% of the things and I need to call other helpers to move the remaining. I am very upset with the service.

Elvis E

(5) 1/5/2020 Charlotte

They were fast and reliable - highly recommend their service.

Mover's response:
We appreciate your business and the feedback. It was our pleasure to get the job done for you!!
- Dillards Moving & Transport, LLC

Douglass F

(5) 9/11/2019 Charlotte

Guys we’re great. Wrapped all my furniture very neatly, and made sure it was safe from any damage. They were on time and called when they were on they’re way and worked hard even having to go up and down 3 flights of stairs. Thanks!

Mover's response:
Thanks for the feedback! We make sure our customers items are protected as if it were our own. Its a process that we ensure with every customer, every job.
- Dillards Moving & Transport, LLC

Michael M

(5) 8/12/2019 Waxhaw

Fast and quick. Very professional

Eric E

(5) 8/8/2019 Charlotte

The movers were fast, friendly and careful with our belongings. Would use them again & will recommend them.

Don B

(5) 7/25/2019 Matthews

The two guys showed up on time and ready to work. Both were very personable and hardworking. I would most definitely utilize Dillards and especially these two gentlemen again.

Service Area

We handle moves within 50 miles of Concord, NC 28027.

Get To Know Us

What types of moves have you handled?

We do local, long distance, residential and office moves. We are able to take care of all packing needs if needed as well.

What's your favorite part about being a mover?

Moving is very stressful, so knowing that you made that transition for them easier and to see the smiles on their faces makes it all worth it.

What training do you provide your crew members?

Our crews go through a monthly training to stay on top of their skill level.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$99/hr
for 2 movers after 2 hr min
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