Vicky Lu's Moving & Hauling LLc

(4.6 out of 5 / 134 reviews)

Frederick, MD / Moving services within 98 miles

Booked on 527 moves through HireAHelper

134 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Frederick, MD / Moving services within 98 miles

Booked on 527 moves through HireAHelper

134 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Get to Know Vicky Lu's Moving & Hauling LLc

Vicky Lu’s Moving and Hauling, LLC, of Frederick, Maryland, is a moving company offering long-distance, local, and same-day services to residential and commercial clients. We also provide junk hauling, garage cleaning, scrap metal removal, and furniture and appliance assembly services. With more than 20 years of combined experience, we are a family-owned-and-operated company based on family values. Absolute honesty and dependable service are our foundation.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Frederick area customers. Unedited, unfiltered reviews of Vicky Lu's Moving & Hauling LLc.

4.6
134 reviews
83%
7%
3%
3%
4%

Lucy C

(5) 8/19/2023 Sykesville

Extremely organized, very polite!

Luis A

(3) 8/7/2023 Millersville

They did a good job once they arrived, but their was a scheduling mix up between them and Hire-a-helper (I presume) that resulted in Vicky-Lu's movers going to another job first (which I ok'ed) but then showing up to my site 5 hours late, which I wasn't happy with. If scheduling problems had occurred in the past, as I was told, with 3rd party bookings, it seems it would/should be a best practice to call your appointments the day before to verify the times and not get surprised the day of with arrival times that don't match with watch the customer booked, but that didn't happen.

Patti S

(5) 7/24/2023 Frederick

They were on time, professional and were very efficient. They were respectful and very careful with moving the items from our storage unit to our home. We would definitely book with them again!

Mover's response:
Thank you so much! We enjoy every moment of working alongside you two!!
- Vicky Lu's Moving & Hauling LLc

Stacey J

(3) 6/17/2023 Carlisle

I really am not sure how many stars to give. The movers that showed up themselves were very good and worked efficiently and fast. The problem was they were 2.5 hours late. We booked them to arrive between 7-8AM. A few days before the move I hadn’t heard from them about the move and I called. I talked to the manager and asked if they could arrive closer to 8AM. He said no problem he would put us for between 8-9AM. The morning of the move and 9AM rolls around and no one is there. My husband calls the guy and was being told that if they go over the time we would need to send them the extra money via cash app. They weren’t even there at that point to even see the job (which was to just move some furniture from one home to the next. Not all the boxes etc). Supposedly they were on their way at that point. It was almost 10:30 before they arrived! Like I said things went fine once they were there and the workers themselves were great and I’d definitely recommend the workers themselves just not the manager. At the end of the day they went over by 20 minutes and since we refused to pay via cash app (the hire a helper page says to always pay through them) they were trying to ask us for extra money. So I have mixed feelings about this company.

Mover's response:
We are so sorry for this mixup, however, you forgot to mention that we gave you a third mover( for free)that you did not pay for. Which means we would have been there longer than ,if it were just two movers. We were contacted the day before and asked to come out later than the schedule time then we were contacted the day of by a different person saying that they wanted us there earlier so before you schedule a move, please make sure everyone is on the same page. Also, If your movers go over the time, they should be paid for their services ,Thank you so much.
- Vicky Lu's Moving & Hauling LLc

Susann K

(5) 6/14/2023 Halethorpe

Absolutely the best . Fast , efficient and friendly.

Mover's response:
We aim to please. Thank you so much.
- Vicky Lu's Moving & Hauling LLc

Margaret M

(5) 5/26/2023 Derwood

Vicky Lu's is an amazing service. They were very communicative. They come prepared for the job, worked hard and were efficient. Respectful of the property and goods. I used them for clearing out my fathers house and moving the trash items into a dumpster. My father was a child of the depression and kept everything. We wanted to sort through all the items to find the 20 legacy items but needed help filling the dumpster. It was a lot of hard work. Over 3 days, they cleared out the garage, shed, and 2 story colonel house. They moved furniture from upstairs to downstairs to stage for donation pickup. I also hired them to clean out the garage with a power wash. They did a phenomenal job. I highly recommend them.

Mover's response:
We appreciate your review
- Vicky Lu's Moving & Hauling LLc

Kitta S

(5) 4/2/2023 Frederick

Guys was wonderful. Even though they don’t work on Sundays, he came to my rescue and finish fast.

Mover's response:
Thank you so much we try to look out for our community!
- Vicky Lu's Moving & Hauling LLc

Sabrina G

(5) 2/28/2023 Baltimore

Absolutely amazing & hard workers. Joe & Omar were patient, kind, knew what they were doing and made our move less stressful. They also made sure we were happy in how they were loading our truck, during the process. I will definitely refer them & use again when needed

Robert C

(5) 1/9/2023 New Windsor

guys did a great job. were very knowledgeable about how to move stuff and pack the truck.

Daniel A

(5) 12/20/2022 Berryville

Guys did a great job very efficient and were prepared to do what they needed to do and I would recommend this supplier

Service Area

We handle moves within 98 miles of 12 South Summit Avenue, Gaithersburg, MD 20877.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
Each mover will have a hand truck., (upon request, no fee)
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$20.00/ea.
Rope:
$5.00/ea.

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min
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