HireAHelper's Review Of Samuel Services - A Local Germantown Moving Company

(4.9 out of 5 / 2,258 reviews)

Germantown, MD / Moving services within 18 miles

Booked on 8,722 moves through HireAHelper

2,258 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

Germantown, MD / Moving services within 18 miles

Booked on 8,722 moves through HireAHelper

2,258 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

 

Samuel Services — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Samuel Services. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Samuel Services

Can assist with loading and unloading, we are professional and speedy, check out our reviews and book us today!

Moving Services

Move Help

Day Labor

Samuel Services Moving Reviews in Germantown

These are real Germantown area customers. Unedited, unfiltered reviews of Samuel Services. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
2,258 reviews
93%
4%
1%
1%
0%

Martin S

(5) 11/8/2018 College Park

The two men arrived within the designated hour, got to work efficiently and effectively moved three large rooms of furniture in two hours with no breakage. I’d gladly hire them again.

Ann D

(5) 11/3/2018 Frederick

These guys were fabulous! They showed up on time and had tools and supplies to tie in the furniture. They did exactly what I needed them to do and they were very careful with my furniture. I will definitely use them again!

Sam B

(3) 10/31/2018 College Park

They would not move one heavy item as promised. Very disappointing. They specifically claimed to be able to move items over 400 pounds and my item barely met that. Otherwise they worked well and used reasonable care. However if you have heavy items do not use this company.

Mover's response:
Sorry sorry for disappointing but your heavy item(Safe)Need more people (avoid accidents)for move because is over 400 pounts...next time let know mover about that ...
- Samuel Services

Becca H

(5) 11/2/2018 Arlington

The guys from Samuel Services were great. They were right on time and moved our entire apartment (2 bedroom with lots of stuff) out and into our new apartment in under 3 hours. They were great, I’d definitely recommend them!

John O

(5) 10/29/2018 Chantilly

Fantastic! Super hard working, on time and very experienced with packing a truck

Teresa W

(5) 11/1/2018 Gaithersburg

A little late but did an outstanding job.

James O

(5) 10/28/2018 Washington

Jose and his coworker were very professional and efficient. They arrived exactly when scheduled and got to work right away loading our rented uhaul. They didn’t stop for so much as a breather for three hours. In that time they moved our furniture and boxes from a one bedroom apt. to a nearby house with not a single item broken. I can not recommend them highly enough. Next time I move I will be calling Samuel services.

Lacy K

(5) 10/26/2018 Arlington

Showed up exactly on time and immediately started working. Very fast and efficient and did an amazing job packing the truck. Would hire them again in a heartbeat!

Michael F

(2) 10/1/2018 Springfield

Samuel Services showed up on time, and they loaded almost everything we asked them into the container in half an hour less than the total time we booked. However, we had some pretty serious issues. There was a language barrier which made it difficult to get instructions across. Written instructions on boxes were completely ignored, such as "FRAGILE - do not put anything on top of this box." We had printed a sign in large font with that and the symbol for fragile on it and taped it to a box of wedding day mementos. That box ended up crushed at the very bottom of a heavy stack of boxes. Thankfully, only two items got damaged in the box. Several pieces of wood furniture that had made it through 3-4 previous moves unscathed came out of the container dented, scruffed, and scratched. And we are still unpacking and finding more things damaged. Even if we hadn't moved out of the area, we wouldn't be using them again.

Michael G

(5) 10/25/2018 Arlington

These guys were super professional, courteous, and fast. I'd strongly recommend them.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Rope:
Just for loading and unloading, (upon request, no fee)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min