HireAHelper's Review Of Samuel Services - A Local Germantown Moving Company

(4.9 out of 5 / 2,258 reviews)

Germantown, MD / Moving services within 18 miles

Booked on 8,722 moves through HireAHelper

2,258 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

Germantown, MD / Moving services within 18 miles

Booked on 8,722 moves through HireAHelper

2,258 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

 

Samuel Services — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Samuel Services. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Samuel Services

Can assist with loading and unloading, we are professional and speedy, check out our reviews and book us today!

Moving Services

Move Help

Day Labor

Samuel Services Moving Reviews in Germantown

These are real Germantown area customers. Unedited, unfiltered reviews of Samuel Services. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
2,258 reviews
93%
4%
1%
1%
0%

Brittany R

(5) 1/4/2023 Arlington

Wonderful job! They packed the truck perfectly, nothing was damaged or broke. They were efficient and thorough! Would recommend.

Anna H

(5) 1/4/2023 Alexandria

They arrived on time and got right to work.

Took care of everything we needed.

We would use then again

Martin M

(5) 1/3/2023 Silver Spring

The movers arrived on-time and did an excellent job moving my furniture safely and quickly into my new apartment. I highly recommend Samuel Services and would use them again!

Orlando M

(5) 12/17/2022 Rockville

Samuel Services was on time, ready for work and got the job done. Great communication prior, during and after work was completed. Would definitely use again.

Adele M

(5) 12/16/2022 Dayton

They asked to change arrival time and arrived within 15 minutes of requested time. Emptied an upstairs apartment, loaded and we’re done in 2 hours. I paid for 4, but it was worth it to not have to carry everything down the stairs. We have used them before and have been pleased. They are polite and don’t waste any time.

Rodrigo S

(5) 9/9/2022 Washington

I hired Samuel Services to move a wine cabinet. They showed up on time and moved it down three flights of stairs in less than 30 minutes. They were also very careful and neither the unit or the walls were damaged during the move. I would definitely hire them again.

Grayson C

(4) 12/1/2022 Ashburn

On time: No.
Their work: Good
Issue: they were late but gave the hours asked - but needed an additional 30 minutes but they couldn’t leaving my items in the garage. It wasn’t what was the plan and totally inconvenient.

Result - good solid team - wish they came on time and we would have made it work.

Mikal D

(4) 12/6/2022 Alexandria

They arrived on time and brought two flat/furniture dollies along with a package dolly--this was great. We booked them for 2 hours, had about 12' of goods packed in a 15' U-haul. They finished unloading in 1.5 hours.
One helper was quieter and asked where to put the various items (I was so glad he did that!); unfortunately, the other helper was a bit hastier and loaded/unloaded the dollies without the amount of care I would have preferred...simply leaving boxes where he wanted. He seemed agitated the whole time.
Some property has new scratches or dings, but I can't tell if that's from the loading help or this team (unloading help), so didn't take off rating stars for that.
I would probably use the same company again IF they sent someone else to replace the guy who had the urge to rush and not be as careful.
*Reviewed by wife of the client who booked them.

Jeff R

(5) 12/6/2022 Glenwood

Used these guys twice, very pleasant experience!

Julie M

(5) 12/3/2022 Chantilly

Walter was on time, prepared, did the work of 3 or 4 men. He and his helper were extremely pleasant and respected my belongings. Walter even took the stand off of my tv. He is an experienced professional. I really haven’t seen anyone work as hard as him. I helped too, and he worked circles around me. I had about 60 boxes, 20 bags, beds, desks, some tables too. He loaded the truck, followed me to MD (from VA) and unloaded everything into a 2nd fl apt in 4 hours. I am still incredulous because of how strong and industrious he was. I would most definitely use him again.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Rope:
Just for loading and unloading, (upon request, no fee)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min