Boyce Moving

Roger I am sorry that you feel that way, but I assure you that we were perfectly fine and not tired as you thought. I actually went and did another job after your that lasted 4 hours. You forget to mention and recognize that their are a couple of important things that were different this time. The first time it was 3 guys unloading because you were helping us unload the entire truck the first time and didn't do so this time due to your recent surgery which you were very informative and letting us know. Anyone would clearly understand that there is going to be a difference in time just for that reason alone. The second thing that you have to take into consideration is when loading from a storage it's a little different than just loading from a house. Everything that you usually need and want to load first is at the back of your storage so it takes a little bit of time getting to it so your load is done properly versus say when you load from a home you can grab whatever piece it is that you want and go straight into the truck with it. I guess we could of cut some corners and not packed things to where they were safe and in a proper manner rather just grabbed stuff and put it in truck without pad wrapping, making sure fragile items were safe, etc.. to save on time, but then you would have been displeased when you arrived and had things that were damaged. I will take you being unhappy over the time versus having your stuff damaged. I do apologize that we weren't able to make you 100% satisfied with our service.

- Boyce Moving