DURING THIS UNCERTAIN TIME OF COVID-19, WE AT RIVER CITY MOVING AND STORAGE PLACE THE UPMOST IMPORTANCE ON THE SAFETY OF OUR CUSTOMERS AND THEIR FAMILIES. ALL OF OUR MOVERS WILL WEAR FACE COVERING AND GLOVES DURING YOUR MOVE, AND THEIR TEMPERTURES ARE TAKEN AND RECORDED DAILY. RIVER CITY MOVING AND STORAGE OFFERS PROFESSIONAL MOVING SERVICE NO MATTER HOW SMALL OR BIG. ALL LABORS ARE EMPLOYED BY RIVER CITY MOVING & STORAGE. ALL MOVERS ARE EQUIPPED WITH DOLLIES, TOOLS, AND TAPE FOR ALL MOVES.
******VERY UNPROFESSIONAL***** The workers showed up with dirty t-shirts and shorts, no water, sweating all over the furniture, touching the walls, I am afraid to sleep or sit on my furniture before I clean it. They kept asking do you want this in the house??? YES EVERYTHING GOES IN THE HOUSE!!! THEY WANTED TO SIT EVERYTHING IN THE GARAGE. Lazy!!! They sweated all over the sofa and mattresses. Why did they remove the furniture wrap and coverings before bringing the items in? When the guys in DE packed us out they covered everything before loading it. This was the worse move and a waste of my money!!!!! Workers showed up late, they left this home in ruins, the walls are scratched, chunks of the corners knocked off, the stairs will have to be re-finished they left scuff marks all over the steps, the banister is rail is scratched up. Furniture damaged. The owner even had to call because the workers never called to check in and let him know that they had made it to the site. Needless to say, I will NEVER USE HIREAHELPER OR RIVER CITY Moving and Storage AGAIN!!!!!
They did we excellent job. They were polite, timely, and professional. I would highly recommend them.
I was in a bind and they got it done for me after my other moving labor help bailed.
Mitch and Reggie did a greaat job! prompt, efficient and on time. I couldn't ask for more. I will be requesting these same gentlemen for my next job of reeplacing everything they removed for the floor refinishing.. Thanks again for the super job.
They showed up on time and did a good got the job done in half the time
River City Moving & Storage picked up my job when I was rejected by the initial hire a helper I selected. They were notably late but I was notified by the owner of the situation. They also provided an extra helper at no additional charge. And they finished the job in half the time. They worked really hard and did not complain about the distance of the pod nor the three flights of stairs. They where respectful of my property and asked where I wanted items placed. I would use them again.
The two men who came were very professional and efficient. They did a great job filling our PODS from top to bottom. Well worth the expense.
Unlike my first experience with another company through Hire a helper, this one with River City was quite unsatisfactory. I had two pods to be unloaded. The first one went pretty smoothly, but they claimed they could not open the second pod's door after a few attempts without exploring possible ways to get a metal clip on the bottom of the door that was hooking on to the lid of a plastic container which prevented the door from opening. Soon after they left my 85 year old husband figured out what the problem was, used his fingers to push lid out of the way to release the lid and successfully opened it. I called right away to get them to come back and finish the three hour paid job they were hired to do since there was still an hour plus left on the contract ,but they didn't show up. The manager said he was unable to contact them. The following day my husband called to follow up and after a back and forth argument the manager hung up on him. I am currently in the process of disputing the charge to claim the hour plus amount that I paid but for which I didn't receive service.
The two men who helped us came to work. Pleasant to be around and knew their jobs. It was very hot and I had to stop them them twice for a cold Gatorade and in less than a minute they were back at it. They were excellent at packing and took precautions with our furniture.
We handle moves within 40 miles of Jacksonville, FL 32220.
We accept same day requests at our normal rates.
We accept next day requests at our normal rates.
We do not refund for any unused time.
We cannot guarantee availability beyond the pre-booked time.
|Sunday:||9:00 AM - 7:00 PM|
|Monday:||7:00 AM - 9:00 PM|
|Tuesday:||7:00 AM - 9:00 PM|
|Wednesday:||7:00 AM - 9:00 PM|
|Thursday:||7:00 AM - 9:00 PM|
|Friday:||7:00 AM - 9:00 PM|
|Saturday:||7:00 AM - 9:00 PM|