HireAHelper's Review Of River City Moving & Storage - A Local Jacksonville Moving Company

(4.5 out of 5 / 59 reviews)

Jacksonville, FL / Moving services within 90 miles

Booked on 512 moves through HireAHelper

59 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

14 years in business

Jacksonville, FL / Moving services within 90 miles

Booked on 512 moves through HireAHelper

59 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

14 years in business

 

River City Moving & Storage — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including River City Moving & Storage. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with River City Moving & Storage

WE AT RIVER CITY MOVING AND STORAGE PLACE THE UPMOST IMPORTANCE ON THE SAFETY OF OUR CUSTOMERS AND THEIR FAMILIES. ALL OF OUR MOVERS WILL WEAR FACE COVERING AND GLOVES DURING YOUR MOVE, AND THEIR TEMPERTURES ARE TAKEN AND RECORDED DAILY. RIVER CITY MOVING AND STORAGE OFFERS PROFESSIONAL MOVING SERVICE NO MATTER HOW SMALL OR LARGE THE MOVE. ALL MOVERS ARE EMPLOYED BY RIVER CITY MOVING & STORAGE. ALL MOVERS ARE EQUIPPED WITH DOLLIES, TOOLS, AND TAPE FOR ALL MOVES.

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Credentials

Licensed Business:
License Number
IM 1730
Issuing City
State of Florida
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
George A Zellner Co.
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
DOT #
State Lic/Cert Name
IM 1730
State Lic/Cert Number
IM 1730

Moving Services

Move Help

Day Labor

River City Moving & Storage Moving Reviews in Jacksonville

These are real Jacksonville area customers. Unedited, unfiltered reviews of River City Moving & Storage. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.5
59 reviews
69%
19%
5%
5%
2%

John P

(4) 9/27/2021 Orange Park

I wish I would have known to go directly with River City moving. We would have saved a significant amount of money, lesson learned.

The crew was on time and professional. I will use them directly next time.

Krystyn C

(5) 8/7/2021 Jacksonville

We so appreciate the great, above and beyond service!!

Mover's response:
Thank you
- River City Moving & Storage

Elizabeth B

(5) 6/26/2021 Jacksonville

Highly recommend!! Arrived on time and did an excellent job!!

Mover's response:
Thank you,
- River City Moving & Storage

Lisa N

(5) 3/19/2021 Jacksonville

Great guys! On time, helpful, took great care with our belongings! Would definitely use them again and recommend them to friends & family!

Mover's response:
Thank you, we always strive to be the best.
- River City Moving & Storage

James S

(5) 7/31/2020 Jacksonville

Our closing date changed 3 times which resulted in losing our reserved mover. We found River City Moving and Storage through Hire a Helper with one day’s notice. I can’t say enough great things about them. They were on time, courteous and professional. I absolutely would recommend them and their services. Top notch!

Mover's response:
Thank you, we always strive to deliver top quality services, but it's still nice to hear it from our customers.
- River City Moving & Storage

Wayne D

(5) 5/28/2020 Jacksonville

These guys worked very hard. Even though it took 3 hours, that was to be expected with going up the stairs. Also they were very friendly and professional.

Mover's response:
Thank you, we always strive to be the best.
- River City Moving & Storage

Michael D

(5) 9/16/2019 Jacksonville

Very efficient

Tara M

(1) 8/30/2019 Jacksonville

******VERY UNPROFESSIONAL*****
The workers showed up with dirty t-shirts and shorts, no water, sweating all over the furniture, touching the walls, I am afraid to sleep or sit on my furniture before I clean it. They kept asking do you want this in the house??? YES EVERYTHING GOES IN THE HOUSE!!! THEY WANTED TO SIT EVERYTHING IN THE GARAGE. Lazy!!! They sweated all over the sofa and mattresses. Why did they remove the furniture wrap and coverings before bringing the items in? When the guys in DE packed us out they covered everything before loading it. This was the worse move and a waste of my money!!!!!
Workers showed up late, they left this home in ruins, the walls are scratched, chunks of the corners knocked off, the stairs will have to be re-finished they left scuff marks all over the steps, the banister is rail is scratched up. Furniture damaged. The owner even had to call because the workers never called to check in and let him know that they had made it to the site. Needless to say, I will NEVER USE HIREAHELPER OR RIVER CITY Moving and Storage AGAIN!!!!!

Mover's response:
Ms.Tara, I apologize for any unprofessionalism and please feel free to contact me about your move.
- River City Moving & Storage

Melissa S

(5) 7/11/2019 Jacksonville

They did we excellent job. They were polite, timely, and professional. I would highly recommend them.

Kelley M

(4) 7/1/2019 Jacksonville

I was in a bind and they got it done for me after my other moving labor help bailed.

Mover's response:
Hello Kelley, we are happy to have been of service.
- River City Moving & Storage

Get To Know Us

What can a customer expect after booking with you?

Expertise moving services

What can a customer expect on moving day if they hire you?

We are committed to providing a superior moving experience and being on time.

How should a customer prepare for moving day?

Organization is key to a successful move.

What types of moves have you handled?

Local, long distance, labor only, and full service moves.

What's your favorite part about being a mover?

Providing the variety of specialized services required for each move keeps our career interesting.

What training do you provide your crew members?

Our crew members are trained by more experienced movers for 6 months and must receive a passing grade to graduate from helper to mover.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$25.00/ea.
Rope:
$5.00/ea.

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min