HireAHelper's Review Of River City Moving & Storage - A Local Jacksonville Moving Company

(4.5 out of 5 / 59 reviews)

Jacksonville, FL / Moving services within 90 miles

Booked on 512 moves through HireAHelper

59 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

14 years in business

Jacksonville, FL / Moving services within 90 miles

Booked on 512 moves through HireAHelper

59 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

14 years in business

 

River City Moving & Storage — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including River City Moving & Storage. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with River City Moving & Storage

WE AT RIVER CITY MOVING AND STORAGE PLACE THE UPMOST IMPORTANCE ON THE SAFETY OF OUR CUSTOMERS AND THEIR FAMILIES. ALL OF OUR MOVERS WILL WEAR FACE COVERING AND GLOVES DURING YOUR MOVE, AND THEIR TEMPERTURES ARE TAKEN AND RECORDED DAILY. RIVER CITY MOVING AND STORAGE OFFERS PROFESSIONAL MOVING SERVICE NO MATTER HOW SMALL OR LARGE THE MOVE. ALL MOVERS ARE EMPLOYED BY RIVER CITY MOVING & STORAGE. ALL MOVERS ARE EQUIPPED WITH DOLLIES, TOOLS, AND TAPE FOR ALL MOVES.

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Credentials

Licensed Business:
License Number
IM 1730
Issuing City
State of Florida
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
George A Zellner Co.
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
DOT #
State Lic/Cert Name
IM 1730
State Lic/Cert Number
IM 1730

Moving Services

Move Help

Day Labor

River City Moving & Storage Moving Reviews in Jacksonville

These are real Jacksonville area customers. Unedited, unfiltered reviews of River City Moving & Storage. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.5
59 reviews
69%
19%
5%
5%
2%

Sheri M

(3) 7/5/2014 Jacksonville

They did not work as quickly as I had hoped..almost as if they wanted the time to pass, only had them for 2 hours. Stalling at times…
They were on time, even a bit early. I am not sure if I would use them again.

Mover's response:
Hello Ms.Mansky, I apologize if your move was only average. Our Goal is to complete every move satisfactory. Please, if there is ever an issue on a RiverCity Move, call the office and we will correct it then. Moving is stressful enough with thinking you are not getting what you're paying for.
- River City Moving & Storage

Summer A

(5) 5/30/2014 Atlantic Beach

These guys were timely, professional and quick. Would hire them again in a heartbeat.

Wendy P

(4) 2/1/2014 Middleburg

The gentlemen thought the move was just for a piano. They arrived on time. They did move everything that we asked them too and they finished early. They worked hard. They were tired. We were a last minute pick up and we were their third job for the day. They were friendly and efficient.

Lesley F

(5) 10/26/2013 Jacksonville

Excellent team. They showed up early, ready to work and finished within estimated time! They were very careful with belongings as they offloaded truck. Both movers were very professional and I would definitely call them again!

Chris J

(5) 6/1/2013 Jacksonville

They did an excellent job! They were able to perform the job in a timely and efficient manner and were very personable! I would recommend them to anyone thinking of moving!

Brenda B

(5) 5/19/2013 Orange Park

The workers ran a little late. When they arrived, the 2 workers were quick, professional and took care with our very old, very heavy items.

I would not hesitate to use them again.

Lori C

(5) 3/26/2013 Jacksonville

The guys came did the job in less time than they were expected! Very polite and courteous would certainly recommend them and hire them again!

Autumn T

(4) 1/28/2013 Macclenny

My review is just good at the time, due to the fact that I won't be able to inspect my property until after it comes off the POD. They were very courteous and got things done in under the amount of time allotted. Very happy with the price and service

Jill C

(3) 1/13/2013 Jacksonville

I hired 4 men and 3 of them were very good, the one who was in charge, Jason, however, was only adequate.
I found him going through the items we were leaving for the new owner, things that were of use to the house for repair or upgrades. Several times he was no where in sight while the other men were busy hauling boxes and furniture into the PODS. After the job was complete and they had been paid, Jason went back into the house and took MY tools and 2 rolls of MY tape! I needed those tools to replace a latch on the workshop that he completely mangled beyond use. I asked him to cut the lock off because we could not locate the key. He found it easier to cut off the latch. leaving the lock and latch unusable! This was problematic to me because the alarm on the house could not be secured without the shop door locked. It took me an extra hour and a half to find the harware store that carried the exact latch since I was not able to install a different type without any tools.

If you use River City, speciffically ask who is coming and steer clear of "Jason"!

Claire S

(4) 1/8/2013 Jacksonville

Our helpers arrived a little earlier than we had planned, but luckily we were ready. The team did an excellent job packing our rental truck, but seemed to slow down considerably in the second hour. But it was hard work-- we were moving out of a townhouse and they had to go up and down a lot of stairs!

Get To Know Us

What can a customer expect after booking with you?

Expertise moving services

What can a customer expect on moving day if they hire you?

We are committed to providing a superior moving experience and being on time.

How should a customer prepare for moving day?

Organization is key to a successful move.

What types of moves have you handled?

Local, long distance, labor only, and full service moves.

What's your favorite part about being a mover?

Providing the variety of specialized services required for each move keeps our career interesting.

What training do you provide your crew members?

Our crew members are trained by more experienced movers for 6 months and must receive a passing grade to graduate from helper to mover.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$25.00/ea.
Rope:
$5.00/ea.

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min