Blue Movers LLC

In response to Saurabh D, The company that pack the customer pod did a horrible job so everything in the pod fell out my guys did the best possible job to make sure nothing was not broken.

- Blue Movers LLC

Hey thanks again for choosing Blue Movers LLC for your services our main goal is to provide affordable, timely, and quality service at all time.

- Blue Movers LLC

Hey thanks again for choosing Blue Movers LLC for your services our main goal is to provide affordable, timely, and quality service at all time.

- Blue Movers LLC

Hey thanks again for choosing Blue Movers LLC for your services our main goal is to provide affordable, timely, and quality service at all time.

- Blue Movers LLC

In response to service rendered to Mary Ann K 10/29/19. Client mentioned she was lied to in regards of packing a 16 foot pod. In regards to that the client knew the amount of items she had and what could and could fit. There was no reason for me to lie to mislead her. Then she mentioned that the lady that was working stole some items which of course was not true. That is not acceptable within the company. She stated she called company to advice what took place and there response was to work it out. If you hired a professional company which is a five star company and you called to complain, won’t you as a company go the extra mile in making sure the clients expectation was meet? It’s our responsibility to make sure that there’s no misunderstanding and the client was satisfied.

- Blue Movers LLC

Fwd: Hey Blue move LLC response to Mr. David review Our arrival time was 10 -11 we got at his location at the gate at 10:46 am which we was on time my crew members was in uniform that I had to approve thru Hireahelper by taking a group picture that got approved. That comment he made about "bad ass" being on one of the hoodies of my crew members was incorrect the writing on his hoodie said "Shabazz studio" .This is our second attempt to come to the Customer house prior to the first time arriving to the Customer house we had to spin back around because the customer had 2 inches of snow I ask the customer was he experiencing a lot of snow at his location and he said no so the drive was about 1hour and 39 minutes we was about 10 minutes to his house stuck in the snow one of my crew members slid off the road stuck in a corner police officer had to help him to get out so we call Hireahelper and let them know the situation They told me the only option I have right now would be a no-show or reschedule the job so guess what I did? Reschedule we did not get paid for the distance so the job was schedule for Monday we was experiencing even more bad weather with rain so I asked the customer "do you still wanna proceed moving all your items in the rain" not knowing this guy has five full pods with all heavy objects in his pod. Any items we took off the pod were getting soaking wet to the point I was trying to wipe some of his furniture off he got even more mad. He told me to "stop wiping off the water he will do it his self". So I know as a man with personal property getting soaking wet I would’ve been fustrated too. So I tried to make everything quick as possible by trying to use some of the blankets off the stuff we already brought in the house He told me not to worry about it so the job was originally scheduled for 6hours so my mind is telling me wait Until the rain stop But that day it was 90% chance of rain all day I got through two pods that took me 3 1/2 hours and we sti ll have three more pods to go the walk alone to his front door was 30 feet and the second driveway was approximately 49 feet so would’ve been an all day job being heavy rain and cold weather I did not get no support from hireahelper the 3 1/2 hours that we supposed to get paid for doing a job after the customer wanted to cancel the rest of the day Because his mattress got a little wet knowing that is raining basically wasted my time and money that we lost because he’s in his feelings. But we came to still do a job that I am very disappointed about because I know it was not safe for me and my crew members the profanity the customer had towards two of my crew members was uncalled for I had to straighten that out between my crew and the customer so I cancel the job the customer did not want to pay us for the 3 1/2 he only paid me for three hours knowing that the job was supposed to be six hours of pay so by the end of the day we are a five star company that strive for excellence next time please check the weather we do not control Gods work I had to get Hireahelper to get him on the phone to agree to pay me for three hours which he agreed too. One more thing I forgot to add when you have crewmember come to your house and you don’t have your dog put upTrying to attack us that is a problem. Out of all my jobs that I have successfully completed never experienced that in my life.

- Blue Movers LLC

Hey thanks again for choosing Blue Movers LLC for your services we strive to make our customers moving experience great. Sorry for any inconvenience that may occurred Blue Movers LLC has a claim department to report any damages or problems that occurred during our services due to the date of this review posting 11 months after service. Blue Movers LLC is not responsible if not reported in a timely manner as stated on the policy.

- Blue Movers LLC

Hey thanks again for choosing Blue Movers LLC for your services our main goal is to provide affordable, timely, and quality service at all time.

- Blue Movers LLC